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    4. What is Moz's Error.aspx?aspxerrorpath HTTP Status 302 error message?

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    What is Moz's Error.aspx?aspxerrorpath HTTP Status 302 error message?

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    • jessential
      jessential last edited by

      Hi,

      I am not sure what this error message is: "Error.aspx?aspxerrorpath". It immediately follows pages that are given at 302 status in Moz's crawl report.

      The same pages have never had this error before:

      | http://www.homedestination.com/news/2013/Minneapolis-home-price-appreciation.html |

      | http://www.homedestination.com/mortgage-worksheet.html |

      | http://www.homedestination.com/foreclosure-eligibility.html |

      Each page has a 100% score with WC3.  Could you give me more insight as to what Moz may suggest I do to give the page a 200 HTTP status as before?

      Thanks.

      1 Reply Last reply Reply Quote 0
      • jessential
        jessential last edited by

        Thanks for your superb help walking through this.

        I am thankful for the random error as I learned more valuable information about the Moz platform.

        1 Reply Last reply Reply Quote 0
        • DavidLee
          DavidLee last edited by

          Awesome to hear!

          As for other tools to measure traffic drops we don't have any but I recommend creating a new post on the Q&A as our community may be able to provide some tips 🙂

          1 Reply Last reply Reply Quote 1
          • jessential
            jessential last edited by

            Several test now and no sign of the error again.

            1 Reply Last reply Reply Quote 0
            • jessential
              jessential last edited by

              The latest Moz crawl returns a normal http status for the four pages.

              I can only conclude that this was a one-off misread "somewhere".

              As my traffic has dropped and I cannot determine just why, is there another tool or Moz resource that may help me gain better insights?

              Backlinks to the site and social shares are both up.

              1 Reply Last reply Reply Quote 0
              • jessential
                jessential last edited by

                Which highlights how very helpful the Moz Crawl Test Tool is. I use it often. I really appreciate Moz offering this tool.

                Waiting for the new results....

                1 Reply Last reply Reply Quote 0
                • DavidLee
                  DavidLee last edited by

                  Hi Jessential

                  Changes to a page don't always affect HTTP requests. In some cases these errors can be ignored as they can be a one time occurrence. The best way to isolate any web server issue is if the errors are consistent. If you do not see the errors in the latest crawl then you are all set. If the same errors appear then it will have to be investigated by the hosting provider. The only way for our crawl to create entires in a report is from a server response. If our crawler fails, there will not be a report available which is something we would address on our side. The crawler is working as intended.

                  1 Reply Last reply Reply Quote 0
                  • jessential
                    jessential last edited by

                    Hi David,

                    The web developer cannot find any cause nor has made changes on the pages that would generate this intermittent error.

                    The web host says there is no recognizable cause for the error on the server, that MOZ is a third party tool, and that we should ask them (you).

                    With a fresh day ahead and a cleared Moz cache, I am rerunning the Moz crawl test tool.

                    1 Reply Last reply Reply Quote 0
                    • DavidLee
                      DavidLee last edited by

                      The link is just an example to show you how the error is from a web server so it's not specific to your issue. Our crawler cannot generate error codes, only webservers can, so any codes or paths you see are what was returned to us during the crawl. You would have to reach out to your web developer or hosting provider to check your server configuration for any errors that appear in your reports.

                      1 Reply Last reply Reply Quote 0
                      • jessential
                        jessential last edited by

                        The link provided relates to a 404 error. All four of these pages exist and have never had a 404 error.

                        Wish we could find some answers as to why Moz threw this "Error.aspx?aspxerrorpath"  this one time out of many successful Moz app crawls on the same page.

                        1 Reply Last reply Reply Quote 0
                        • DavidLee
                          DavidLee last edited by

                          Anytime Jessential

                          For the "aspxerrorpath" error is something returned by the web server. You would have to consult your web developer to isolate any possible issues from the host. It is not a Moz error code.

                          Here is someone not related to Moz that has experienced the error: http://stackoverflow.com/questions/4222226/how-to-prevent-aspxerrorpath-passed-as-a-query-string-in-asp-net-error-pages-t

                          Hope this helps!

                          1 Reply Last reply Reply Quote -1
                          • jessential
                            jessential last edited by

                            Hi David,

                            Thanks for the helpful answer about how MOZ tools cache.

                            However, does my question as to "what this MOZ error message is: "Error.aspx?aspxerrorpath" have no answer?

                            NOTE: The pages are not missing. As stated above, "Oddly, these 4 web pages are not under a "Moved Temporarily" status that I know of. I have doubled checked the pages with Screaming Frog, Image and Link Analyzer, and Xenu and cannot find a differentiating error on them."

                            I am trying to understand precisely why and what error MOZ is saying they have. Could you please explain what MOZ means by saying these four pages have  "Error.aspx?aspxerrorpath"?

                            My secondary question is, since the pages do in fact exist, is MOZ seeing something that keeps the existing pages from being indexed? However, I have answered that secondary question. All four of the pages that MOZ gives a 302 http statues with the "Error.aspx?aspxerrorpath" are indexed by Google.

                            Example:

                            Foreclosure Eligibility - Home Destination

                            <cite class="_pd">www.homedestination.com/foreclosure-eligibility.html</cite>‎

                            • Cached
                            • ShareView shared post

                            by Jeannie Hill - in 72 Google+ circlesForeclosures and foreclosure eligibility tips from Home Destination. Certified Distressed Property Expert helps with short sales, foreclosures effecting ...

                            1 Reply Last reply Reply Quote 0
                            • DavidLee
                              DavidLee last edited by

                              Hi Jessential

                              Your browser cache is not connected with how you view your crawl report. The cache will be for our backend. The crawl test tool and Moz app crawls store data separately so your Moz app crawl will be newer than the previous crawl test or current. Our cache for the crawl test should be cleared to update tomorrow just to be safe 🙂

                              I'm afraid if we can't find pages we won't know what they are to list them. The best way to know is to keep a copy of your full csv to compare results with for missing pages.

                              Hope this helps!

                              1 Reply Last reply Reply Quote 0
                              • jessential
                                jessential last edited by

                                Hi David,

                                The newest crawl was released shortly after our last comments. Would it help if I cleared my cache? Or used another browser?

                                Does Moz have a tool to help me see which pages/posts that are not being indexed?

                                1 Reply Last reply Reply Quote 0
                                • jessential
                                  jessential last edited by

                                  Thank you. I look forward to the new crawl and your follow-up with this error.

                                  I have updated the site to Universal Google Analytics so have had no page views or moz activity to help me diagnose errors lately.

                                  Moz has become a mainstay for me!

                                  1 Reply Last reply Reply Quote 0
                                  • DavidLee
                                    DavidLee last edited by

                                    Hi Jessential

                                    It appears our crawler may have had issues accessing those pages on your web-server. I would take a look at the newest crawl that will complete later today. For the crawl test wait another 24 hours which will give time for the cache to clear.

                                    Hope this helps!

                                    1 Reply Last reply Reply Quote 0
                                    • jessential
                                      jessential last edited by

                                      You will find both reports here:

                                      https://moz.com/researchtools/crawl-test

                                      1 Reply Last reply Reply Quote 0
                                      • DavidLee
                                        DavidLee last edited by

                                        Hi Jessential

                                        I re-downloaded your full crawl diagnostics report for Home Destination and cannot find the 302 errors. The latest crawl is from April 22nd with a current crawl in progress. Is there another report you are referring to?

                                        1 Reply Last reply Reply Quote 0
                                        • jessential
                                          jessential last edited by

                                          Hi David,

                                          Thanks for you interest in helping me decipher this error.

                                          In the April 28th report, you will find the error in lines 100, 108, 111 and 443; each line immediately follows a 302 http. Oddly, these 4 web pages are not under a "Moved Temporarily" status that I know of. I have doubled checked the pages with Screaming Frog, Image and Link Analyzer, and Xenu and cannot find a differentiating error on them.

                                          If you review the April 18th report of the same pages, found in lines 99, 107, and 435 were not indicated in such a manner. (The fourth page did not exist at that time.

                                          Oddly, several pages have been dropped from Google's index and I have yet to determine why or which ones.

                                          Your insights are appreciated.

                                          1 Reply Last reply Reply Quote 0
                                          • DavidLee
                                            DavidLee last edited by

                                            Hi Jessential

                                            I have never seen that error before. Can you tell me where you see it in your campaign? I took a look at your crawl csv for homedestination and could not see that error.

                                            1 Reply Last reply Reply Quote 0
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