Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
"index.htm" for all url's in google analytics
-
I don't have this issue with other wordpress websites, only this one website, and I don't know what's causing the issue:
Google Analytics is adding an "index.htm" to every single page on the website. So it is tracking the pages, I see no errors - is it tracking the right page? When I click on the page link in a report, I naturally go to a "404 page not found" since the website address isn't "www.example.com/rewards/index.htm" - but instead the actual address would be:
"www.example.com/rewards/".I have navigated to View Settings in GA to insure "default page" is empty. Although adding anything else to this field does not effect the page url in analytics reports either.
Could it be htaccess file - or a plugin effecting the htaccess file?_Cindy
-
Hi _Cindy,
Please do update about the results, it might help us all learn something new.
Regards,
Vijay
-
Vijay,
Thank you for sending the link. I did read google's info about the default setting and thought adding index.htm(l) would actually remove it, as say permalinks feature does, not add it.
My default page setting is clear now and I'm just wondering how long it will take to get clean urls, since this does seem to be the issue.
I guess I could create a filter in GA, but lunametrics provides examples to add the index.htm(l) or .php and I would want to remove it, if possible, and my regex is not up to speed here.
But I do believe this default page is the issue and will get back to you.
thanks again! _Cindy
-
Hi Cindy,
I did some research and found a solution here, it looks like a settings issue in google analytics and not any plugin. Let me know if this works for you.
http://www.lunametrics.com/blog/2010/12/17/cleaning-urls-google-analytics/
If it doesn't then, I would like to dig further.
Looking forward to your response.
Regards,
Vijay
-
I am still grappling with this "index.htm" issue - appended on all urls, and sometimes the correct url is listed along with it, ex:
/about-us and also /about-us/index.htm
I've manually added the UA code to my header file in wordpress. I removed the plugin that was previously configuring the GA account.
In GA for such Acquisition reports as 'Adwords|Final URLs' and 'Search Console|Landing Pages' and 'Social|Landing Pages' the urls are listed properly with NO index.htm.
But all urls listed within the Behavior reports, mostly that would be 'Site Content' all append the index.htm.
Could it be the Inbound Landing Page plugin, which I can not turn off for how long to see results? Is there something in the .htaccess file I should look for?
Additionally I am setting up a ghost spam filter in GA (through the hostname dimension in the Network report - article by Carlos Escalera in the Moz Blog) and I see the UA code for the property listed there - why would this be in that report? Related in any way?
Still in search mode and any further suggestions would be greatly appreciated.
site in question: dupontservicecenter.com
_Cindy
-
I have used google tag assistant - showing no issues.
I deleted the WordPress plugin (monster insights) and manually inserted GA code in header file.
Still I am getting "index.htm" appended to end of all urls in Google Analytics.
It doesn't seem to be effecting the metrics in GA, but still would like to know why this is happening on this one client site and not other client sites where I have those sites setup the same.
could it be another plugin?
Can I filter out the "index.htm" for the entire property so that the urls read correctly? If so, is this an acceptable solution?
in GA admin | view | view settings | default page I have inserted "index.htm" but this has no effect.
any help again would be greatly appreciated.
the site in question: dupontservicecenter
-
Hi _Cindy,
It seems to be resolved, at least at the collection level. It could be a filter in GA though.
If you ever see values in GA that look unusual, a great tool to debug GA data collection is the Google Chrome extensions, Google Tag Assistant.
Just click the extension icon and it will display what data is being sent to Google Analytics. In this case, just click "1 Pageview Request" and then click "URLs," then display the data as a table to see exactly what is being sent to Google Analytics.
Hope that helps this time and in the future.
-
Thank you Martijn. I was going to use filters to eliminate the "index.htm" - but I need to understand what's different here; my other sites are not experiencing this issue, without adding a filter in GA, so why then is this one site, and will it effect the metrics?
The only difference between this site setup is that the client was using, and wanted to continue using, Yoast Google Analytics... (now monster insights plugin) - so maybe that's it, my trackers?
here's the site dupontservicecenter.com
Very much appreciate your help.
_Cindy
-
Hi
Have you checked your filters in Google Analytics? Otherwise are you able to share the site so I can take a look by debugging your trackers?
M.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Attribution of conversions to payment gateway in Google Analytics
Hi all, We have been having a problem for a while now where most transactions are attributed to referrals from our payment gateway Sagepay. The issue started a couple of months ago, when we finally upgraded our website to https:// for logged in users and transactions. Before, when we were using http://, transactions were attributed to the correct channel. Even weirder, we upgraded 4 websites and only 2 of them have the issue now, the other two continue to attribute transactions correctly. I added Sagepay to the referral exclusion list which made no difference. Over the weekend, we upgraded to the global site tag and it seems to have improved somewhat, but yesterday 50% of transactions were still attributed to referral/sagepay. I am also seeing an odd issue, where for half of the transactions, the revenue and transaction are attributed to one channel, but the products (quantity) are attributed to another. One of the channels is always referral/sagepay and the other is the channel that the transaction should be attributed to. Has anyone seen this issue before? I'd appreciate any tips that might help us fix this issue. Thanks in advance!
Reporting & Analytics | | ViviCa10 -
How does Google Maps/G+ traffic show up in Analytics?
Hi Moz Community, I've been trying to figure out how traffic from Google Maps (and G+) shows up in Google Analytics and am struggling to find a good answer online. If someone finds a business through Google Maps and then clicks on the website in the Maps listing, does that show up as a referral from Google Maps? Our site shows virtually zero traffic from Google Maps even though we have a number of listing. Two related questions: if someone clicks through to a G+ page from a Maps result and then visits our website from the G+ page, does that show up in Analytics as a referral from G+? Is traffic from Google Maps or G+ ALSO counted as organic traffic? (Would it be possible to accidentally double-count a visit as both organic and a referral from Maps/G+? Thanks everybody!
Reporting & Analytics | | JohnGroves0 -
% Change - Google analytics - how to calculate?
Hi All,
Reporting & Analytics | | JohnPalmer
I have two dates with two different numbers I want to calculate the "% Change" like google analytics, The numbers of June 2015 - 127,931 sessions
The numbers of June 2014 - 90914 sessions please tell me what is the %Change. Best. J0 -
Google Analytics Goal/Event/SOMETHING to show only Wordpress "Posts", not pages, etc
Hi all, Our site is build on Wordpress and formerly the post URL's had the typical date format at the beginning. This made it easy for me to look at, for example, all search traffic to the blog. I would just view URL's containing /2014/ and /2015/ and boom. We have since removed the dates from the URL's with proper redirects etc, which is great, but now I can't figure out a way to look at ONLY the blog in GA. I like to track a KPI of 'search visits to blog posts' and I can't figure out how to now. Can I set up a GA event that only fires when the post type template for blog posts loads? Some other solution? I'm lost here, and there's gotta be a good way to do it...
Reporting & Analytics | | 3DR0 -
Google Analytics Real Time Not Working! :(
Hello Everyone, Today, the real time feature in my google analytics stopped working. I am able to see that traffic is visiting my site, but not in real time. The real time count is usually at 0. But, there are some instances where real time will come back online, but there will be only 1 unique visitor. At any given time, our website usually has 20 visitors or so..Has anyone encountered this issue? Where should i start looking for fixes? What are the possible problems? Thanks!
Reporting & Analytics | | KarlMarxTheBear0 -
Google Analytics Organic Search Keywords Suddenly Displaying FulL Urls
In my Google Analytics, the top keywords for Organic Search are suddenyl displaying full URLs. For example, now the third and fourth keywords are http://www.domain.com/highly-specific-URL. These have all started recently around the same day, July 12th. I've checked back, and we've made no internal changes to the site around that time that could affect this. Any thoughts on this? Thanks! P.S. It might be related to rich snippets, but I cannot tell at this point.
Reporting & Analytics | | 10SL0 -
Google Analytics Showing Inflated Product Revenue
Hi- For the month of Feb on two of our sites we are seeing inflated product revenues. I have not seen this before and I am not having any luck searching for answers. Here is the issue: Product B sells for $159.95 For the month of Feb we sold 3 thus revenue should be ~$479.85 GA is showing Product B's revenue at $3,360.00 I read online that sometimes folks will bookmark the receipt page and that can cause this and we would need to put a catch in place for this but I am guessing this is not the case as it is happening on two sites. Please let me know if you have any questions.
Reporting & Analytics | | K2_Sports0 -
Setting up Google Analytics default URL
If someone has set: the default url in Google Analytics to a non-www address (http://mysite.com) then placed the UA tracking script from that GA account within the CMS framework of the website... ... and then set the permanent 301 redirect in the htaccess file to redirect to the www address (http://www.mysite.com). How less accurrate will my GA analytics measurements be considering the default url within GA is non-www and the permanent 301 redirect in htacess is to the www-address? Anyone know how reliable GA reports are until the default url in GA analytics is changed to match what is the redirected url in htaccess file? _Cindy
Reporting & Analytics | | CeCeBar0