Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Check yours now
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Link Building
    4. Why doesn't the Better Business Bureau show up in my link analysis

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Why doesn't the Better Business Bureau show up in my link analysis

    Link Building
    4
    7
    4386
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • BlakeMcGillis
      BlakeMcGillis last edited by

      I've been working on SEO for one of the companies I've designed a website for and I'm confused by the company's lack of Better Business Bureau backlinks.

      The Company in question does have a BBB account and that account links back to the company's website. However, when I check in the link analysis for the site, the BBB link doesn't appear. My competitors, on the other hand, do have BBB links in their analyses. So, I'm wondering if I somehow don't have the right type of BBB account.

      The BBB seems to be a pretty good place to have a link from, and the company pays $300.00 per year for the membership, so I'd like to get the most out of it.

      Here's a link to the BBB page for the company http://www.bbb.org/utah/business-reviews/plumbers/platinum-plumbing-services-in-west-jordan-ut-22199778#bbblogo

      And here's the company's website www.slcplumbing.com

      Now, the company site I've just listed is 301 redirected to www.platinumplumbinginc.com, but even when www.slcplumbing.com was the main site, the BBB backlink didn't show up.

      Thank you

      Blake

      1 Reply Last reply Reply Quote 0
      • Goetzman
        Goetzman @BlakeMcGillis last edited by

        I understand, from a SEO perspective the backlink probably has a lot of credibility.

        1 Reply Last reply Reply Quote 0
        • RyanOD
          RyanOD last edited by

          For the benefit of others, I'm going to walk through how I would investigate this situation...

          1. Head over to OSE and pull a backlink report to see if the link shows up (it doesn't)
          2. Check links on Google Webmaster Tools and Bing Webmaster Tools

          If the BBB link cannot be identified through those steps, move on to the following:

          1. Verify the BBB page is indexed by searching the URL (it is indexed)
          2. Verify the redirect is truly a 301 by visiting a header checking tool and entering URL. (yes, it is a 301 redirect)
          3. Visit BBB and verify the following: a) the page is not being blocked from bots (it isn't) b) the link is followed (it is) c) the link can be crawled by bots (it can)
          4. Visit the BBB robots.txt file to verify the page isn't blocked from bots (it isn't)

          At this point, it's tough to determine exactly what is going on. I suppose I would consider building some links into said BBB page to 'assist' the bots in finding the page and capturing the link. Might be a good time to apply the ideas Pavel blogged about regarding SEO value from Q&A sites.

          Best of luck!

          1 Reply Last reply Reply Quote 1
          • BlakeMcGillis
            BlakeMcGillis @Goetzman last edited by

            Yeah, a lot of people are pretty unhappy with the BBB's services. Nonetheless, in the service industry, it's one of the best backlinks that I've seen so far that virtually any company can get.

            Goetzman 1 Reply Last reply Reply Quote 0
            • BlakeMcGillis
              BlakeMcGillis @Gyi last edited by

              I'm using the SEOMoz link analysis tool. And the company has had this profile for a very long time, so if it is going to show up, it should have by now.

              1 Reply Last reply Reply Quote 0
              • Gyi
                Gyi last edited by

                What are you using to check for the back link? The BBB page contains the links and the page appears to be indexed in Google. Perhaps your link checking tool hasn't found the link yet.

                BlakeMcGillis 1 Reply Last reply Reply Quote 1
                • Goetzman
                  Goetzman last edited by

                  BBB makes me think 'old' , not 'trusted' but that is coming from a 2.0 designer.

                  In the plumbing world, the BBB probably makes a lot of sense.

                  BlakeMcGillis 1 Reply Last reply Reply Quote -1
                  • 1 / 1
                  • First post
                    Last post

                  Got a burning SEO question?

                  Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                  Start my free trial


                  Browse Questions

                  Explore more categories

                  • Moz Tools

                    Chat with the community about the Moz tools.

                  • SEO Tactics

                    Discuss the SEO process with fellow marketers

                  • Community

                    Discuss industry events, jobs, and news!

                  • Digital Marketing

                    Chat about tactics outside of SEO

                  • Research & Trends

                    Dive into research and trends in the search industry.

                  • Support

                    Connect on product support and feature requests.

                  • See all categories

                  Related Questions

                  • LukeBTDT

                    Disavowing Links

                    I need some advice... I've noticed our link profile has increased with many comments links --- something I certainly have not pursued manually. I'm new to disavowing links. However, before I go ahead and disavow them, I'd like to ask how harmful these links are and would you recommend this is something I can do myself (relatively novice SEO) or if you'd recommend someone who could do this for a reasonable cost. In one instance, the link from this comment thread is with the anchor text, "porn"... Certainly not something we want to rank for, haha! I look forward to your advice

                    Link Building | | LukeBTDT
                    0
                  • fersu

                    How many links per week/month should a link building campaign acquire?

                    I am running a linkbuilding campaign for my company.  I am mostly focusing on guest blogging opportunities and responding to emails from HARO.  How many links would I have to acquire each week or month to be considered doing a good job over a 6 month or a year time period? Thank you,

                    Link Building | | fersu
                    0
                  • Cocoonfxmedia

                    Disavow Links - how do you know if it's worked?

                    I asked another SEO company to analysis my link structure (as I was too busy!) As I was flat lining on some work I was doing. They said I potentially had an algo penalty and that i need to do a disavow , even though I had no messages from Google saying I had unnatural links. stupidly I agreed to the disavow. Looking at Webmasters tools it seems they've submitted a bunch of links. Since they've done this traffic dropped by 60%, ranking dropped massively. In google Webmasters all the links which are meant to be removed are still showing. How do I know if the actual disavow has been done? And should I do a reconsideration request? Even though Google hadn't flagged an issue ??

                    Link Building | | Cocoonfxmedia
                    0
                  • ProjectLabs

                    What is a good ratio of total links to linking root domains?

                    Is 100 total links for every linking domain too high? I suppose I could also look at ratios of sites that are doing well in the rankings.

                    Link Building | | ProjectLabs
                    0
                  • CobraJones95

                    Link Detox and Link Removal

                    I have a question about which links to remove after running a link detox from Link Research Tools. First a little back story. I had had an SEO company link building for one of the websites I own.  But I have recently stopped working with them. In the last month my rankings have near dropped off the charts. I have just recently gotten access to Google webmaster tools and noticed an unnatural link warning from back in March. So yesterday I ran link detox and it reported 19 toxic links, 120 suspicious links, and 24 healthy links. It's rather obvious that I should remove all of the toxic links. They all from sites that have been deindexed by google. But my question is a about the suspicious links. What should my criteria be for removing them? Am I better off removing them all and leaving my site with only 24 healthy links or should I personally comb through them and remove only the worst of the worst so that I leave my site with a few more links? I'd really like to get the site ready to resubmit to google as soon as I can. Thoughts? yyCOf.png

                    Link Building | | CobraJones95
                    0
                  • nojan

                    What's Angela/Paul link profile?

                    Hi, Very new to this and appreciate your time to read and answer my question. What's Angela/Paul link profile? and what should I look out for if someone is offering to provide this type of link building to me?

                    Link Building | | nojan
                    0
                  • JesseCWalker

                    Do links within imbeddable widgets carry link juice?

                    I'm dipping my toes into infographic design. On of my desired outcomes is to gain links by having other sites embed my graphic. I'm considering using Tableau's interactive data visualization software to do so; thus creating a widget, embedding it on my blog, and including the embed code for others to post. Is it possible to include a juice passing link in such an infographic?  I know its possible to include links inside the tableau graphic but not sure if they have straight SEO value. If these links are not juice passing would it be better to go with a simple image link that passes value?

                    Link Building | | JesseCWalker
                    1
                  • A289

                    What's the difference between follow and nofollow links?

                    I understand this may be a really dumb question and from my understanding there is a piece of code in some url's that tell search engines not to follow that link. I am interested in finding out what the purpose of nofollow links are and how they apply to search rankings. Thanks for the help

                    Link Building | | A289
                    0

                  Get started with Moz Pro!

                  Unlock the power of advanced SEO tools and data-driven insights.

                  Start my free trial
                  Products
                  • Moz Pro
                  • Moz Local
                  • Moz API
                  • Moz Data
                  • STAT
                  • Product Updates
                  Moz Solutions
                  • SMB Solutions
                  • Agency Solutions
                  • Enterprise Solutions
                  Free SEO Tools
                  • Domain Authority Checker
                  • Link Explorer
                  • Keyword Explorer
                  • Competitive Research
                  • Brand Authority Checker
                  • MozBar Extension
                  • MozCast
                  Resources
                  • Blog
                  • SEO Learning Center
                  • Help Hub
                  • Beginner's Guide to SEO
                  • How-to Guides
                  • Moz Academy
                  • API Docs
                  About Moz
                  • About
                  • Team
                  • Careers
                  • Contact
                  Why Moz
                  • Case Studies
                  • Testimonials
                  Get Involved
                  • Become an Affiliate
                  • MozCon
                  • Webinars
                  • Practical Marketer Series
                  • MozPod
                  Connect with us

                  Contact the Help team

                  Join our newsletter
                  Moz logo
                  © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                  • Accessibility
                  • Terms of Use
                  • Privacy

                  Looks like your connection to Moz was lost, please wait while we try to reconnect.