Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
4XX Errors - Adding %5c%5c to Links
-
Hi all

Hope someone can help me with this.
The internal links on my hubby's business site occasionally break and add %5c%5c%5c endlessly to the end of the url - like this:
site.com/about/hours-of-operation/\\\\\\\\%
I cannot for the life of me figure out why it is doing this and while it has happened to me from time to time, I can't recreate it.
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Any insight?
Thank you!!
Jennifer
~PotPieGirl
-
Both Shane and I looked and neither of saw any / vs \ issues.
Then, I just took a peek at my source code and look what I saw:
http://screencast.com/t/y02R4RS2L
Think that is it?
Thanks for replying!
Jennifer
-
Sent you a PM, Shane - thanks so much for the offer!
By "occasionally break", I mean that every now and again, any link on the site will freak out and add the %5c jibberish to the end.
Jennifer
-
It would really have to be....
The only reason for a %5C is the use of backslash - as that is actually what it means in code.
**business site occasionally break **
How do you mean "break" ?
My crawl diagnostics here in my SEOMox campaign show 19-20 urls doing this - it's nuts.
Is the only issue from this in SEOMOZ reports?
If you would like to PM me the site I can attempt to profile it
-
Thanks for replying so quickly, Shane!
I don't believe it's a / vs \ issue. It's a wordpress site. Key pages are in the top nav bar (all urls correct) and all the side bar links are 'widgets' and created by Wordpress.
For some reason I am suspecting a theme issue, but if I can't recreate the error, I'll have no way of knowing if changing the theme solves the problem.
Site has been online since 2010 with no issues...this is a new issue (past couple months according to crawl diagnostics).
Thanks!!!
-
somewhere in your url coding you added backslash instead of slash which is not valid.
-
It appears from research it is actually \ (backslash) not / (slash)
So possibly somewhere in your site you have used \ instead of / but of course this is just a possibility, as it appears that %5C is the delimiter or interpretation of \ in original Unix.
Hope this helps
PS a quick check at http://www.w3schools.com/tags/ref_urlencode.asp verified %5c is URL encode, for backslash - as it is treated as a special character, so somewhere in your CMS or code, you have used backslash instead of slash.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How does link juice flow through hreflang?
We want to use the hreflang tag on our site (direct users searching for the Spanish version of spanishdict.com to spanishdict.com/traductor). Before doing so, we were wondering how link juice flows through hreflang? Any insight or resources on this would be very helpful. Thanks!
Technical SEO | | CuriosityMedia0 -
How to set up internal linking with subcategories?
I'm building a new website and am setting up internal link structure with subcategories and hoping to do so with best Seo practices in mind. When linking to a subcategory's main page, would I make the internal link www.xxx.com/fishing/ or www.xxx.com/fishing/index.html or does it matter? I'm just trying to avoid duplicate content I guess, if Google saw each page as a separate page. Any other cautions when using subdirectories in my navigation?
Technical SEO | | wplodge0 -
403 forbidden error how to solve them
hi, i have been using a great tool today called screaming frog which was shown to me by Thomas Zickell when i used the tool i found some worrying things for my site www.in2town.co.uk. what i have found is, i have a large number of 403 forbidden status on my home page and i do not know why here is an example http://www.in2town.co.uk/emmerdale/emmerdale-debbie-hits-rock-bottom it loads fine but on the tool it shows it as an error and shows it as having no meta tags or anything but there is meta tags in there can anyone please let me know how to solve this and why it has happened many thanks
Technical SEO | | ClaireH-1848860 -
429 Errors?
I have over 500,000 429 errors in webmaster tools. Do I need to be concerned about these errors?
Technical SEO | | TheKrazyCouponLady0 -
Are 404 Errors a bad thing?
Good Morning... I am trying to clean up my e-commerce site and i created a lot of new categories for my parts... I've made the old category pages (which have had their content removed) "hidden" to anyone who visits the site and starts browsing. The only way you could get to those "hidden" pages is either by knowing the URLS that I used to use or if for some reason one of them is spidering in Google. Since I'm trying to clean up the site and get rid of any duplicate content issues, would i be better served by adding those "hidden" pages that don't have much or any content to the Robots.txt file or should i just De-activate them so now even if you type the old URL you will get a 404 page... In this case, are 404 pages bad? You're typically not going to find those pages in the SERPS so the only way you'd land on these 404 pages is to know the old url i was using that has been disabled. Please let me know if you guys think i should be 404'ing them or adding them to Robots.txt Thanks
Technical SEO | | Prime850 -
What is link Schemes?
Hello Friends, Today I am reading about link schemes on http://support.google.com/webmasters/bin/answer.py?hl=en&answer=66356 there are a several ways how to avoid Google penalties and also talk about the low quality links. But I can't understand about "Low-quality directory or bookmark site links" Is there he talked about low page rank, Alexa or something else?
Technical SEO | | KLLC0 -
Links from the same server has value or not
Hi Guys, Sometime ago one of the SEO experts said to me if I get links from the same IP address, Google doesn't count them as with much value. For an example, I am a web devleoper and I host all my clients websites on one server and link them back to me. Im wondering whether those links have any value when it comes to seo or should I consider getting different hosting providers? Regards Uds
Technical SEO | | Uds0 -
How to remove the 4XX Client error,Too many links in a single page Warning and Cannonical Notices.
Firstly,I am getting around 12 Errors in the category 4xx Client error. The description says that this is either bad or a broken link.How can I repair this ? Secondly, I am getting lots of warnings related to too many page links of a single page.I want to know how to tackle this ? Finally, I don't understand the basics of Cannonical notices.I have around 12 notices of this kind which I want to remove too. Please help me out in this regard. Thank you beforehand. Amit Ganguly http://aamthoughts.blogspot.com - Sustainable Sphere
Technical SEO | | amit.ganguly0