Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Oh no googlebot can not access my robots.txt file
-
I just receive a n error message from google webmaster
Wonder it was something to do with Yoast plugin.
Could somebody help me with troubleshooting this?
Here's original message
Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%.
Recommended action
If the site error rate is 100%:
- Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot.
- If your robots.txt is a static page, verify that your web service has proper permissions to access the file.
- If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure.
If the site error rate is less than 100%:
- Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors.
- The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website.
After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.
-
I can open text file but Godaddy told me robots.txt file is not on my server (root level).
Also told me that my site is not crawled because robot.txt file is not there.
Basically all of those might have resulted from plug in I was using (term optimizer)
Based on what Godaddy told me, my .htaccess file was crashed because of that and had to be recreated. So now .htaceess file is good.
Now I have to figure out is why my site is not accessible from Googlebot.
Let me know Keith if this is a quick fix or need some time to troubleshoot. You can send me a message to discuss about fees if nessary.
Thanks again
-
Hi,
You have a robots.txt file here: http://www.soobumimphotography.com/robots.txt
Can you write this again in English so it makes sense?
"I called Godaddy and told me if I used any plug ins etc. Godaddy fixed .htaccss file and my site was up and runningjust fine."
Yes google xml sitemaps will add the location of your stitemap to the robots.txt file - but there is nothing wrong with your robots.txt file.
-
I just called Godaddy and told me that I don't have robots.txt tile. Can anyone help with this issue?
So here's what happen:
I purchased Joos de Vailk's Term Optimizer to consolidate tags etc.
As soon as I installed & opened it, my site crashed.
I called Godaddy and told me if I used any plug ins etc. Godaddy fixed .htaccss file and my site was up and runningjust fine.
Isn't plugin like the Google XML Sitemaps automatically generates robots.txt file?
-
Yes, my site was down.
-
I had a .htaccess issue past 24 hour with plug in and Godaddy had fixed it for me.
I think this caused problem.
I just fetched again and still getting unreachable page. I wonder if I have bad .htaccess file
-
Was your site down during this period?
I would recommend setting up pingdom.com (free site monitoring), this will email you if your site goes down - I suspect this is a hosting related issue.
FYI, I can access your robots.txt fine from here.
-
Hi Bistoss, You should log into Google Webmaster Tools to check the day the problem occurred. It is not uncommon for host to have problems that temporarily cause access problems. In some rare cases Google itself could be having problems. For example, in July we had 1 day with a 11% failure rate, it was the host. Since then no problems. If your problems are persistent, then you may have an issue like this: http://blog.jitbit.com/2012/08/fixing-googlebot-cant-access-your-site.html old Analytic code. Other things to look at is any recent changes, specifically anything that had to do with .htaccess Be sure to use the FETCH AS GOOGLE bot after any changes to verify that Google can now crawl your site. Hope this helps
-
I also use Robots Meta Configuration plug in
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Robots.txt Tester - syntax not understood
I've looked in the robots.txt Tester and I can see 3 warnings: There is a 'syntax not understood' warning for each of these. XML Sitemaps:
Technical SEO | | JamesHancocks1
https://www.pkeducation.co.uk/post-sitemap.xml
https://www.pkeducation.co.uk/sitemap_index.xml How do I fix or reformat these to remove the warnings? Many thanks in advance.
Jim0 -
Some URLs were not accessible to Googlebot due to an HTTP status error.
Hello I'm a seo newbie and some help from the community here would be greatly appreciated. I have submitted the sitemap of my website in google webmasters tools and now I got this warning: "When we tested a sample of the URLs from your Sitemap, we found that some URLs were not accessible to Googlebot due to an HTTP status error. All accessible URLs will still be submitted." How do I fix this? What should I do? Many thanks in advance.
Technical SEO | | GoldenRanking140 -
Robots.txt and Multiple Sitemaps
Hello, I have a hopefully simple question but I wanted to ask to get a "second opinion" on what to do in this situation. I am working on a clients robots.txt and we have multiple sitemaps. Using yoast I have my sitemap_index.xml and I also have a sitemap-image.xml I do put them in google and bing by hand but wanted to have it added into the robots.txt for insurance. So my question is, when having multiple sitemaps called out on a robots.txt file does it matter if one is before the other? From my reading it looks like you can have multiple sitemaps called out, but I wasn't sure the best practice when writing it up in the file. Example: User-agent: * Disallow: Disallow: /cgi-bin/ Disallow: /wp-admin/ Disallow: /wp-content/plugins/ Sitemap: http://sitename.com/sitemap_index.xml Sitemap: http://sitename.com/sitemap-image.xml Thanks a ton for the feedback, I really appreciate it! :) J
Technical SEO | | allstatetransmission0 -
Can a CMS affect SEO?
As the title really, I run www.specialistpaintsonline.co.uk and 6 months ago when I first got it it had bad links which google had put a penalty against it so losts it value. However the penalty was lift in Sept, the site corresponds to all guidelines and seo work has been done and constantly monitored. the issue I have is sales and visits have not gone up, we are failing fast and running on 2 or 3 sales a month isn't enough to cover any sort of cost let alone wages. hence my question can the cms have anything to do with it? Im at a loss and go grey any help or advice would be great. thanks in advance.
Technical SEO | | TeamacPaints0 -
Block Domain in robots.txt
Hi. We had some URLs that were indexed in Google from a www1-subdomain. We have now disabled the URLs (returning a 404 - for other reasons we cannot do a redirect from www1 to www) and blocked via robots.txt. But the amount of indexed pages keeps increasing (for 2 weeks now). Unfortunately, I cannot install Webmaster Tools for this subdomain to tell Google to back off... Any ideas why this could be and whether it's normal? I can send you more domain infos by personal message if you want to have a look at it.
Technical SEO | | zeepartner0 -
301 Redirect on a PDF, DOCX files?
Hi, I have to rename many pdf and docx files. How can I implement 301 redirect on them as they are linked from 'n' number of places? Regards, Shailendra Sial
Technical SEO | | IM_Learner1 -
Robots.txt file getting a 500 error - is this a problem?
Hello all! While doing some routine health checks on a few of our client sites, I spotted that a new client of ours - who's website was not designed built by us - is returning a 500 internal server error when I try to look at the robots.txt file. As we don't host / maintain their site, I would have to go through their head office to get this changed, which isn't a problem but I just wanted to check whether this error will actually be having a negative effect on their site / whether there's a benefit to getting this changed? Thanks in advance!
Technical SEO | | themegroup0 -
Keywords in file names vs folder names
We understand the value of a keyword phrase included in the URL. Is there more value to having that phrase in the folder name of the URL or the file name or does it matter? Example: http://www.biztoolsone.com/website-design.php or http://www.biztoolsone.com/website-design/ Which is best? Thanks, Wick Smith
Technical SEO | | wcksmith0