Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
HELP: Wrong domain showing up in Google Search
-
So i have this domain (1)devicelock.com and i also had this other domain (2)ntutility.com, the 2nd domain was an old domain and it is not in use anymore. But when i search for devicelock on Google, the homepage devicelock.com does not exist. Only ntutility.com comes up.
I asked one of the developer how the redirect is happening from the old domain to the new one and he told me its through a DNS forward. And there is no way to have an .htacess file to set up a 301 instead.
Please help!
-
Yep, Sanket is right.
You want to have your developer set up a 301 redirect from ntutility.com to your new site. If he can't do this, you may want to get a new developer :). Someone on oDesk should be able to do this pretty easily for you.
If this is a domain migration - and it sounds like it is - you want to be sure not to simply redirect everything to the homepage.
Won't go into all the details - you can read this guide here: http://www.seomoz.org/blog/web-site-migration-guide-tips-for-seos
The important thing is to get all the details right - something you may need help with if you're not comfortable performing all these steps yourself. And make sure all your domain settings in Google Webmaster Tools are up to date... including submitting a change of address form.
Hope this helps! Best of luck with your SEO.
-
I checked all three sites and it looks like they are all 302 redirects from www.ntulity.com to www.protect-me.com and then from www.protect-me.com to www.devicelock.com
I will ask the IT Admin on Monday for more details regarding this.
Can you send me an email to dho @ devicelock.com to communicate faster?
-
Dennis Its Okay we are you to discuss and learn new thing.
Can you please check redirection of ntutility.com using above websites ? None of them are able to detect the redirection that IT Admin has done.
Let me do some searching on DNS redirection then I will get back to you.
-
I'm sorry but i dont understand what you mean by "the redirection is not proper". What is making it not proper? How would i fix this?
Sorry for asking so many question.
-
Dennis,
Can you please ask your IT Admin to recheck the redirection because as per above three website redirection is not proper. After you fix this issue, submit xml sitemap and fetch devicelock.com in GWT.
-
Sanket,
Thank you for the response. The redirect was done through the server via a DNS forward from the old domain to the new domain.
That is what i was told by the IT admin.
Any suggestion on how I can fix this?
-
Hi Dennis,
I have just check devicelock.com cached version in Google it showing ntutility.com. And you have redirected ntutility.com to devicelock.com. May I know how you have done redirection ? Its not search engine friendly. I have checked redirection using thee website :
http://www.internetofficer.com/seo-tool/redirect-check/
http://www.webconfs.com/redirect-check.php
http://www.seologic.com/webmaster-tools/url-redirect
After solving redirection error setup Google webmaster tool and submit a xml sitemap to Google. And you also try fetching home page through Google Webmaster.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Search Console Not Sending Messages
One of our sites received a Manual Penalty for unnatural links by Google. However, we never received a message in Google Search Console or an email about the manual action. The only reason we knew about the penalty is by the obvious drop in rankings, then signing into search console to look for any manual actions, which we found. Since then, we have submitted a disavow file and a reconsideration request. However, once again we did not receive an email or message in search console that shows confirmation of the disavow or that they received the reconsideration request. The disavow file does show up after I upload it, and it says it was successfully uploaded... but no messages or emails. After many hours of investigating the various canonical versions of our website on Search Console, we found out that there were several “owners” of the various canonical versions of our site that had “could not find the email address” as a site owner. We found out that these were previous employees who no longer worked with the company and their email address was deleted. After unverifying these site owners, (all the ones that had “could not find the email address” as the site owner), the notifications, emails and messages in Search Console started to appear. However, the only place they did not appear, is the main canonical version of our site. Of course, the main canonical version of our site (https://www) is the version that we uploaded the disavow and reconsideration request. This is the canonical version of the site that we need to receive these messages to know if our reconsideration request was granted! We’ve just reuploaded the disavow file and reconsideration request to all of the other canonical versions (2 of the 3 received the message about the penalty)…. and we are currently awaiting a response. Has anybody else had problems with not receiving notifications in search console due to deleted email addresses?
Technical SEO | | Fiyyazp0 -
Old domain to new domain
Hi, A website on server A is no longer required. The owner has redirected some URLS of this website (via plugin) to his new website on server B -but not all URLS. So when I use COMMAND site:website A , I see a mixture of redirected URLS and not redirected URLS.Therefore two websites are still being indexed in some form and causing duplication. However, weirdly when I crawl with Screaming Frog I only see one URL which is 301 redirected to the new website. I would have thought I'd see lots of URLs which hadn't been redirected. How come it is different to using the site:command? Anyway, how do I move to the new website completely without the old one being indexed anymore. I thought I knew this but have read so many blogs I've confused myself! Should I: Redirect all URLS via the HTACESS file on old website on server A? There are lots of pages indexed so a lot of URLs. What if I miss some? or Point the old domain via DNS to server B and do the redirects in website B HTaccess file? This seems more sensible but does this method still retain the website rankings? Thanks for any help
Technical SEO | | AL123al0 -
Clients domain expired - rankings lost - repurchased domain - what next?
Its only been 10 days and i have repurchased the domain name/ renewed. The who is info, website and contact information is all still the same. However we have lost all rankings and i am hoping that our top rankings come back. Does anyone have experience with such a crappy situation?
Technical SEO | | waqid0 -
Why is Google's cache preview showing different version of webpage (i.e. not displaying content)
My URL is: http://www.fslocal.comRecently, we discovered Google's cached snapshots of our business listings look different from what's displayed to users. The main issue? Our content isn't displayed in cached results (although while the content isn't visible on the front-end of cached pages, the text can be found when you view the page source of that cached result).These listings are structured so everything is coded and contained within 1 page (e.g. http://www.fslocal.com/toronto/auto-vault-canada/). But even though the URL stays the same, we've created separate "pages" of content (e.g. "About," "Additional Info," "Contact," etc.) for each listing, and only 1 "page" of content will ever be displayed to the user at a time. This is controlled by JavaScript and using display:none in CSS. Why do our cached results look different? Why would our content not show up in Google's cache preview, even though the text can be found in the page source? Does it have to do with the way we're using display:none? Are there negative SEO effects with regards to how we're using it (i.e. we're employing it strictly for aesthetics, but is it possible Google thinks we're trying to hide text)? Google's Technical Guidelines recommends against using "fancy features such as JavaScript, cookies, session IDs, frames, DHTML, or Flash." If we were to separate those business listing "pages" into actual separate URLs (e.g. http://www.fslocal.com/toronto/auto-vault-canada/contact/ would be the "Contact" page), and employ static HTML code instead of complicated JavaScript, would that solve the problem? Any insight would be greatly appreciated.Thanks!
Technical SEO | | fslocal0 -
Google Showing Multiple Listings For Same Site?
I've been optimizing a small static HTML site and have been working to increase the keyword rankings, yet have always ranked #1 for the company name. But, I've now noticed the company name is taking more than just the first position - the site is now appearing in 1st, 2nd, and 3rd position (each position referencing a different page of the site). Great.. who doesn't want to dominate a page of Google! ..But it looks kind of untidy and not usually how links from the same site are displayed. Is this normal? I'm used to seeing results from the same site grouped under the primary result, but not like this. any info appreciated 🙂
Technical SEO | | GregDixson0 -
How to push down outdated images in Google image search
When you do a Google image search for one of my client's products, you see a lot of first-generation hardware (the product is now in its third generation). The client wants to know what they can do to push those images down so that current product images rise to the top. FYI: the client's own image files on their site aren't very well optimized with keywords. My thinking is to have the client optimize their own images and the ones they give to the media with relevant keywords in file names, alt text, etc. Eventually, this should help push down the outdated images is my thinking. Any other suggestions? Thanks so much.
Technical SEO | | jimmartin_zoho.com0 -
Using hyphenated sub-domains or non-hyphenated sub-domains? What is the question! I Any takers?
For our corporate business level domain, we are exploring using a hyphenated sub-domain foir a project. Something like www.go-figure.extreme.com I thought from a user perspective it seems cluttered. The domain length might also be an issue with the new Algorithm big G has launched in recent past. I know with past experience, hyphenated domains usually take longer to index, as they are used by spammers more frequently and can take longer to get out of the supplementary index. Our company site has over 90 million viewers / year, so our brand is well established and traffic isn't an issue. This is for a corporate level project and I didn't have the answer! Will this work? anyone have any experience testing this. Any thoughts will help! Thanks, Rob
Technical SEO | | RobMay0 -
Multiple Domains, Same IP address, redirecting to preferred domain (301) -site is still indexed under wrong domains
Due to acquisitions over time and the merging of many microsites into one major site, we currently have 20+ TLD's pointing to the same IP address as our "preferred domain:" for our consolidated website http://goo.gl/gH33w. They are all set up as 301 redirects on apache - including both the www and non www versions. When we launched this consolidated website, (April 2010) we accidentally left the settings of our site open to accept any of our domains on the same IP. This was later fixed but unfortunately Google indexed our site under multiple of these URL's (ignoring the redirects) using the same content from our main website but swapping out the domain. We added some additional redirects on apache to redirect these individual pages pages indexed under the wrong domain to the same page under our main domain http://goo.gl/gH33w. This seemed to help resolve the issue and moved hundreds of pages off the index. However, in December of 2010 we made significant changes in our external dns for our ip addresses and now since December, we see pages indexed under these redirecting domains on the rise again. If you do a search query of : site:laboratoryid.com you will see a few hundred examples of pages indexed under the wrong domain. When you click on the link, it does redirect to the same page but under the preferred domain. So the redirect is working and has been confirmed as 301. But for some reason Google continues to crawl our site and index under this incorrect domains. Why is this? Is there a setting we are missing? These domain level and page level redirects should be decreasing the pages being indexed under the wrong domain but it appears it is doing the reverse. All of these old domains currently point to our production IP address where are preferred domain is also pointing. Could this be the issue? None of the pages indexed today are from the old version of these sites. They only seem to be the new content from the new site but not under the preferred domain. Any insight would be much appreciated because we have tried many things without success to get this resolved.
Technical SEO | | sboelter0
