Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Save 36% now!
      Moz Pro

      Save 36% now!

      Sign up
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google insists robots.txt is blocking... but it isn't.

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google insists robots.txt is blocking... but it isn't.

    Technical SEO
    4
    4
    1251
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ahockley
      ahockley last edited by

      I recently launched a new website.  During development, I'd enabled the option in WordPress to prevent search engines from indexing the site.

      When the site went public (over 24 hours ago), I cleared that option. At that point, I added a specific robots.txt file that only disallowed a couple directories of files.  You can view the robots.txt at http://photogeardeals.com/robots.txt

      Google (via Webmaster tools) is insisting that my robots.txt file contains a "Disallow: /" on line 2 and that it's preventing Google from indexing the site and preventing me from submitting a sitemap.  These errors are showing both in the sitemap section of Webmaster tools as well as the Blocked URLs section.

      Bing's webmaster tools are  able to read the site and sitemap just fine.

      Any idea why Google insists I'm disallowing everything even after telling it to re-fetch?

      1 Reply Last reply Reply Quote 0
      • Christy-Correll
        Christy-Correll Staff last edited by

        Hi Aaron - You have a couple of solid answers here. Has your issue been resolved in GWT?

        1 Reply Last reply Reply Quote 0
        • smarties954
          smarties954 last edited by

          24 hours is a short time and probably google did not reindex or even looked at your new robot.txt

          Webmaster tools is way slower than bing tools, so be patient.

          As a rule of thumb, I wait at least a week with google before worrying (my 2 cents)

          1 Reply Last reply Reply Quote 1
          • danatanseo
            danatanseo last edited by

            Hi Aaron,

            I identify with your frustration, but want to lead my response with the caveat that I am not a developer so there may be people here with much more technical SEO expertise than me who might have a better answer.

            What I do know id that Google Webmaster Tools data is not real time and can often take days to weeks to update. It could be that the reason GWT is showing something different about your robots.txt file is because it's old information that hasn't updated yet.

            When I looked at your robots.txt file, I found two sitemaps, one with 2 URLs and one with 8 URLs. This is pretty tiny. Even in the old days, conventional wisdom was that it took at least 20 content pages in order for Google to take note and index the site.

            Have you tried posting the URLs of your new site on Google+? I have heard that this is a great indexing tool in addition to the Fetch as Googlebot in GWT. Just a thought!

            You know, there was a time when it took 6-8 weeks for a new site to get indexed. Google has definitely sped up to the point where I think we are all expecting instant results and sometimes that just doesn't happen.

            I think this just might be a matter of patience. However,  I am always willing to admit that I could be wrong and am interested to know what others think!

            Dana

            1 Reply Last reply Reply Quote 2
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • AndyKubrin

              Robots.txt allows wp-admin/admin-ajax.php

              Hello, Mozzers!
              I noticed something peculiar in the robots.txt used by one of my clients: Allow: /wp-admin/admin-ajax.php What would be the purpose of allowing a search engine to crawl this file?
              Is it OK? Should I do something about it?
              Everything else on /wp-admin/ is disallowed.
              Thanks in advance for your help.
              -AK:

              Technical SEO | | AndyKubrin
              2
            • ccox1

              My Homepage Won't Load if Javascript is Disabled. Is this an SEO/Indexation issue?

              Hi everyone, I'm working with a client who recently had their site redesigned. I'm just going through to do an initial audit to make sure everything looks good. Part of my initial indexation audit goes through questions about how the site functions when you disable, javascript, cookies, and/or css. I use the Web Developer extension for Chrome to do this. I know, more recently, people have said that content loaded by Javascript will be indexed. I just want to make sure it's not hurting my clients SEO. http://americasinstantsigns.com/ Is it as simple as looking at Google's Cached URL? The URL is definitely being indexed and when looking at the text-only version everything appears to be in order. This may be an outdated question, but I just want to be sure! Thank you so much!

              Technical SEO | | ccox1
              0
            • Kilgray

              Robots txt. in page with 301 redirect

              We currently have a a series of help pages that we would like to disallow from our robots txt. The thing is that these help pages are located in our old website, which now has a 301 redirect to current site. Which is the proper way to go around? 1- Add the pages we want to disallow to the robots.txt of the new website? 2- Break the redirect momentarily and add the pages to the robots.txt of the old one? Thanks

              Technical SEO | | Kilgray
              0
            • EcommerceSite

              Do I need to block my cart page in robots.txt?

              I have a site with woocommerce. Do I need to block the cart page?

              Technical SEO | | EcommerceSite
              0
            • allstatetransmission

              Robots.txt and Multiple Sitemaps

              Hello, I have a hopefully simple question but I wanted to ask to get a "second opinion" on what to do in this situation. I am working on a clients robots.txt and we have multiple sitemaps. Using yoast I have my sitemap_index.xml and I also have a sitemap-image.xml I do put them in google and bing by hand but wanted to have it added into the robots.txt for insurance. So my question is, when having multiple sitemaps called out on a robots.txt file does it matter if one is before the other? From my reading it looks like you can have multiple sitemaps called out, but I wasn't sure the best practice when writing it up in the file. Example: User-agent: * Disallow: Disallow: /cgi-bin/ Disallow: /wp-admin/ Disallow: /wp-content/plugins/ Sitemap: http://sitename.com/sitemap_index.xml Sitemap: http://sitename.com/sitemap-image.xml Thanks a ton for the feedback, I really appreciate it! :) J

              Technical SEO | | allstatetransmission
              0
            • fslocal

              Why is Google's cache preview showing different version of webpage (i.e. not displaying content)

              My URL is: http://www.fslocal.comRecently, we discovered Google's cached snapshots of our business listings look different from what's displayed to users. The main issue? Our content isn't displayed in cached results (although while the content isn't visible on the front-end of cached pages, the text can be found when you view the page source of that cached result).These listings are structured so everything is coded and contained within 1 page (e.g. http://www.fslocal.com/toronto/auto-vault-canada/). But even though the URL stays the same, we've created separate "pages" of content (e.g. "About," "Additional Info," "Contact," etc.) for each listing, and only 1 "page" of content will ever be displayed to the user at a time. This is controlled by JavaScript and using display:none in CSS. Why do our cached results look different? Why would our content not show up in Google's cache preview, even though the text can be found in the page source? Does it have to do with the way we're using display:none? Are there negative SEO effects with regards to how we're using it (i.e. we're employing it strictly for aesthetics, but is it possible Google thinks we're trying to hide text)? Google's Technical Guidelines recommends against using "fancy features such as JavaScript, cookies, session IDs, frames, DHTML, or Flash." If we were to separate those business listing "pages" into actual separate URLs (e.g. http://www.fslocal.com/toronto/auto-vault-canada/contact/ would be the "Contact" page), and employ static HTML code instead of complicated JavaScript, would that solve the problem? Any insight would be greatly appreciated.Thanks!

              Technical SEO | | fslocal
              0
            • seoug_2005

              Robots.txt and canonical tag

              In the SEOmoz post - http://www.seomoz.org/blog/robot-access-indexation-restriction-techniques-avoiding-conflicts, it's being said - If you have a robots.txt disallow in place for a page, the canonical tag will never be seen. Does it so happen that if a page is disallowed by robots.txt, spiders DO NOT read the html code ?

              Technical SEO | | seoug_2005
              0
            • lzhao

              Should we use Google's crawl delay setting?

              We’ve been noticing a huge uptick in Google’s spidering lately, and along with it a notable worsening of render times. Yesterday, for example, Google spidered our site at a rate of 30:1 (google spider vs. organic traffic.)   So in other words, for every organic page request, Google hits the site 30 times. Our render times have lengthened to an avg. of 2 seconds (and up to 2.5 seconds). Before this renewed interest Google has taken in us we were seeing closer to one second average render times, and often half of that. A year ago, the ratio of Spider to Organic was between 6:1 and 10:1. Is requesting a crawl-delay from Googlebot a viable option? Our goal would be only to reduce Googlebot traffic, and hopefully improve render times and organic traffic. Thanks, Trisha

              Technical SEO | | lzhao
              0

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.