Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • MozCon
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Digital Marketers
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      Track your brand’s footprint in AI search
      Moz Pro

      Track your brand’s footprint in AI search

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      Let your business shine with Listings AI

      Let your business shine with Listings AI

      Get found
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • MozCon

        Save on Early Bird tickets and join us in London or New York City

      Access 20 years of data with flexible pricing
      Moz API

      Access 20 years of data with flexible pricing

      Find your plan
    • Blog
    • Why Moz
      • Digital Marketers

        Simplify SEO tasks to save time and grow your traffic.

      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Technical SEO
    4. Google insists robots.txt is blocking... but it isn't.

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Google insists robots.txt is blocking... but it isn't.

    Technical SEO
    4
    4
    1340
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • ahockley
      ahockley last edited by

      I recently launched a new website.  During development, I'd enabled the option in WordPress to prevent search engines from indexing the site.

      When the site went public (over 24 hours ago), I cleared that option. At that point, I added a specific robots.txt file that only disallowed a couple directories of files.  You can view the robots.txt at http://photogeardeals.com/robots.txt

      Google (via Webmaster tools) is insisting that my robots.txt file contains a "Disallow: /" on line 2 and that it's preventing Google from indexing the site and preventing me from submitting a sitemap.  These errors are showing both in the sitemap section of Webmaster tools as well as the Blocked URLs section.

      Bing's webmaster tools are  able to read the site and sitemap just fine.

      Any idea why Google insists I'm disallowing everything even after telling it to re-fetch?

      1 Reply Last reply Reply Quote 0
      • Christy-Correll
        Christy-Correll Staff last edited by

        Hi Aaron - You have a couple of solid answers here. Has your issue been resolved in GWT?

        1 Reply Last reply Reply Quote 0
        • smarties954
          smarties954 last edited by

          24 hours is a short time and probably google did not reindex or even looked at your new robot.txt

          Webmaster tools is way slower than bing tools, so be patient.

          As a rule of thumb, I wait at least a week with google before worrying (my 2 cents)

          1 Reply Last reply Reply Quote 1
          • danatanseo
            danatanseo last edited by

            Hi Aaron,

            I identify with your frustration, but want to lead my response with the caveat that I am not a developer so there may be people here with much more technical SEO expertise than me who might have a better answer.

            What I do know id that Google Webmaster Tools data is not real time and can often take days to weeks to update. It could be that the reason GWT is showing something different about your robots.txt file is because it's old information that hasn't updated yet.

            When I looked at your robots.txt file, I found two sitemaps, one with 2 URLs and one with 8 URLs. This is pretty tiny. Even in the old days, conventional wisdom was that it took at least 20 content pages in order for Google to take note and index the site.

            Have you tried posting the URLs of your new site on Google+? I have heard that this is a great indexing tool in addition to the Fetch as Googlebot in GWT. Just a thought!

            You know, there was a time when it took 6-8 weeks for a new site to get indexed. Google has definitely sped up to the point where I think we are all expecting instant results and sometimes that just doesn't happen.

            I think this just might be a matter of patience. However,  I am always willing to admit that I could be wrong and am interested to know what others think!

            Dana

            1 Reply Last reply Reply Quote 2
            • 1 / 1
            • First post
              Last post

            Got a burning SEO question?

            Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


            Start my free trial


            Browse Questions

            Explore more categories

            • Moz Tools

              Chat with the community about the Moz tools.

            • SEO Tactics

              Discuss the SEO process with fellow marketers

            • Community

              Discuss industry events, jobs, and news!

            • Digital Marketing

              Chat about tactics outside of SEO

            • Research & Trends

              Dive into research and trends in the search industry.

            • Support

              Connect on product support and feature requests.

            • See all categories

            Related Questions

            • LivDetrick

              Role of Robots.txt and Search Console parameters settings

              Hi, wondering if anyone can point me to resources or explain the difference between these two. If a site has url parameters disallowed in Robots.txt is it redundant to edit settings in Search Console parameters to anything other than "Let Googlebot Decide"?

              Technical SEO | | LivDetrick
              0
            • AmandaBridge

              Disallow wildcard match in Robots.txt

              This is in my robots.txt file, does anyone know what this is supposed to accomplish, it doesn't appear to be blocking URLs with question marks Disallow: /?crawler=1
              Disallow: /?mobile=1 Thank you

              Technical SEO | | AmandaBridge
              0
            • Extima-Christian

              Google Search console says 'sitemap is blocked by robots?

              Google Search console is telling me "Sitemap contains URLs which are blocked by robots.txt." I don't understand why my sitemap is being blocked? My robots.txt look like this: User-Agent: *
              Disallow: Sitemap: http://www.website.com/sitemap_index.xml It's a WordPress site, with Yoast SEO installed. Is anyone else having this issue with Google Search console? Does anyone know how I can fix this issue?

              Technical SEO | | Extima-Christian
              1
            • Webicultors

              Is sitemap required on my robots.txt?

              Hi, I know that linking your sitemap from your robots.txt file is a good practice. Ok, but... may I just send my sitemap to search console and forget about adding ti to my robots.txt? That's my situation: 1 multilang platform which means... ... 2 set of pages. One for each lang, of course But my CMS (magento) only allows me to have 1 robots.txt file So, again: may I have a robots.txt file woth no sitemap AND not suffering any potential SEO loss? Thanks in advance, Juan Vicente Mañanas Abad

              Technical SEO | | Webicultors
              0
            • KempRugeLawGroup

              Why Can't Googlebot Fetch Its Own Map on Our Site?

              I created a custom map using google maps creator and I embedded it on our site. However, when I ran the fetch and render through Search Console, it said it was blocked by our robots.txt file. I read in the Search Console Help section that: 'For resources blocked by robots.txt files that you don't own, reach out to the resource site owners and ask them to unblock those resources to Googlebot." I did not setup our robtos.txt file. However, I can't imagine it would be setup to block google from crawling a map. i will look into that, but before I go messing with it (since I'm not familiar with it) does google automatically block their maps from their own googlebot? Has anyone encountered this before? Here is what the robot.txt file says in Search Console: User-agent: * Allow: /maps/api/js? Allow: /maps/api/js/DirectionsService.Route Allow: /maps/api/js/DistanceMatrixService.GetDistanceMatrix Allow: /maps/api/js/ElevationService.GetElevationForLine Allow: /maps/api/js/GeocodeService.Search Allow: /maps/api/js/KmlOverlayService.GetFeature Allow: /maps/api/js/KmlOverlayService.GetOverlays Allow: /maps/api/js/LayersService.GetFeature Disallow: / Any assistance would be greatly appreciated. Thanks, Ruben

              Technical SEO | | KempRugeLawGroup
              1
            • NicDale

              Is there any value in having a blank robots.txt file?

              I've read an audit where the writer recommended creating and uploading a blank robots.txt file, there was no current file in place.  Is there any merit in having a blank robots.txt file? What is the minimum you would include in a basic robots.txt file?

              Technical SEO | | NicDale
              0
            • BistosAmerica

              Oh no googlebot can not access my robots.txt file

              I just receive a n error message from google webmaster Wonder it was something to do with Yoast plugin. Could somebody help me with troubleshooting this? Here's original message Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%. Recommended action If the site error rate is 100%: Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot. If your robots.txt is a static page, verify that your web service has proper permissions to access the file. If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure. If the site error rate is less than 100%: Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors. The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website. After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.

              Technical SEO | | BistosAmerica
              0
            • BenRWoodard

              Javascript to manipulate Google's bounce rate and time on site?

              I was referred to this "awesome" solution to high bounce rates. It is suppose to "fix" bounce rates and lower them through this simple script.  When the bounce rate goes way down then rankings dramatically increase (interesting study but not my question). I don't know javascript but simply adding a script to the footer and watch everything fall into place seems a bit iffy to me. Can someone with experience in JS help me by explaining what this script does? I think it manipulates the reporting it does to GA but I'm not sure.  It was supposed to be placed in the footer of the page and then sit back and watch the dollars fly in. 🙂

              Technical SEO | | BenRWoodard
              1

            Get started with Moz Pro!

            Unlock the power of advanced SEO tools and data-driven insights.

            Start my free trial
            Products
            • Moz Pro
            • Moz Local
            • Moz API
            • Moz Data
            • STAT
            • Product Updates
            Moz Solutions
            • SMB Solutions
            • Agency Solutions
            • Enterprise Solutions
            • Digital Marketers
            Free SEO Tools
            • Domain Authority Checker
            • Link Explorer
            • Keyword Explorer
            • Competitive Research
            • Brand Authority Checker
            • Local Citation Checker
            • MozBar Extension
            • MozCast
            Resources
            • Blog
            • SEO Learning Center
            • Help Hub
            • Beginner's Guide to SEO
            • How-to Guides
            • Moz Academy
            • API Docs
            About Moz
            • About
            • Team
            • Careers
            • Contact
            Why Moz
            • Case Studies
            • Testimonials
            Get Involved
            • Become an Affiliate
            • MozCon
            • Webinars
            • Practical Marketer Series
            • MozPod
            Connect with us

            Contact the Help team

            Join our newsletter
            Moz logo
            © 2021 - 2026 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
            • Accessibility
            • Terms of Use
            • Privacy

            Looks like your connection to Moz was lost, please wait while we try to reconnect.