Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Do "big" SEO companies remove links after termination of service?
-
Or worded differently:
Has anyone heard of "big" SEO companies removing links after termination of service?
I have a client who isn't particularly happy with the SEO he's getting from a big Aussie SEO firm, and he wants to terminate, however they've built thousands of links for him and he's a little concerned they might all get pulled.
Has anyone heard of this happening, or;
Do you think this is a legitimate concern?
I think its physically possible to remove backlinks like this because it seems the SEO firm in question is building links by using other client's websites.
I also wonder if they might have large content farm style sites where they place links for clients which might be quite easy to take down.
Please discuss!
-
Have I heard of this? Yes.
Is it a legitimate concern? Yes, but the impact of the links being removed depends on whether those links are "being counted by Google." If these "rented links" aren't being counted (or contributing very little), then their removal won't really matter.
Are the links indexed? Are they on domains that rank? What are the PA's & DA's for these links?
-
In my ten years, I have definitely heard of this happening. It's a bigger risk when your SEO provider has a private network of sites.Heck, I have even heard of people holding this over their clients; "If you quit you will lose all your traffic/rankings."
It's really no different than people paying YP for a directory listing, they are billed for "Search Engine Marketing" monthly and when they stop, the link is removed.
I view SEO similar to web design/creative -- if you pay us, it is yours, you retain ownership and that is the way it should be.
-
Has anyone heard of "big" SEO companies removing links after termination of service?
Some companies own or have partnerships with large numbers of websites and place links out there for clients. They control these links and can modify or remove them easily - with programs or with low-cost workers.
The monthly fee for SEO services is often a payment for paid links. The links are actually "rented" by the month.
Do you think this is a legitimate concern?
Yes.
I think its physically possible to remove backlinks like this because it seems the SEO firm in question is building links by using other client's websites.
That is really sleezy to use the sites of other clients. My bet is that they have bought a large number of websites that owners have gotten tired of for a couple hundred dollars each. Its pretty easy to buy websites that owners have not touched in a long time. They might have also grabbed expiring domains.
I also wonder if they might have large content farm style sites where they place links for clients which might be quite easy to take down.
There you have it!
-
If there is something in the contract that will affect the client negatively or if the old firm is suspected of being likely to cause problems then it may be that the clients best interest is suited by employing a reputable SEO firm to work on link building to strengthen the link profile before cutting ties with the old firm.
There will obviosuly be additional cost by following this approach however this would need to be weighed up against the possible rankings fall / traffic fall that might occur if the contract doesn't protect the client from the sort of situation described.
-
It depends. What's written into the agreement?
If they've built links on other people's sites then it will probably be too much of a hassle to contact all of them and ask them to remove it, so it will either naturally run out (if it's paid and you're not given the contact details) or remain there for the rest of it's natural life.
Alternatively if they run the sites they've been building links on (and it is the easiest way to guarantee clients will get links on sites) then they may remove them to make way for new clients links. I've certainly seen this happen.
It's important to note that Google doesn't overly care how quickly you get links, but it will certainly notice if you lose a lot quickly! Aa it means you've either bought them and they've expired or something has happened to make people lose trust in your site, either way it's going to raise some flags and possibly have someone look a little bit closer into your link profile.
Double check what's been agreed, find out who owns the sites the links have been built on and speak with the agency before you do it. If they're reputable I doubt they'll try and screw you over.
-
One would think that they have paid for those links to be built and thus own them, but I guess it's all down to what it says in the contract at the end of the day. I won't even touch on the ethical aspect of the whole question.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Confused About Potential Spammy Inbound Link
I unsure how my page got backlinked on this "passive DNS" website: http://pdns.daloo.de/search.php?alike=0&q=66.96.162.137 This looks to be my only inbound link, so I am worried this is negatively affecting my site ranking. Is this 56% spam score link negatively affecting my website? If so, any suggestions? Any feedback or insight would be greatly appreciated as I am very ignorant to what this person's webpage is about and why my page was linked.. Sincerely, Hayden My website: https://cashflo.org/
Industry News | | CashFlo_Trading2 -
Do You Work At Home As An SEO Or Have An Office?
I'm curious how many of you all work at home or mostly at home either through an company or freelance. Or are most of you employed at a corporation? My company was recently bought by a very large global company. Recently I found out that all the SEO and web design is contracted through outside sources. With the headquarters in Europe, this being my primary job function I kinda feel well you know.... down.. Websites I put my life into for the last 7 years are going to be handed over to a corporation to do with whatever they feel they should. I know they were never really mine, but when you spend so much of your life to making them the best you can, so much so to attract the attention of a global billion dollar company, you should feel great right? But I feel like my dog just died. I don't have a bad impression of the company but the shift of moving me to the IT guy has begun. Normal web updates I would have done, are now being pushed aside. I don't hate IT I like helping others, but I really loved being able to make a difference through the web. Now I'm left contemplating my future, big corporations have so much bs, I just don't feel comfortable. I would really appreciate you all giving me your thoughts and tell me about any similar experiences you have had in your life. Cheers, Don
Industry News | | donford0 -
Is it reasonable to not give an SEO access to our CMS?
A client (we designed their website) recently employed an SEO who required FTP access or access to the CMS. We told the client they would need to take full responsibility for any updates the SEO carried out, otherwise, the SEO could send over the changes and we would put them in at no extra cost to the client. The client didn't want to take responsibility and denied the SEO access to the CMS, and told the SEO to send over the completed work for us to put into the site. The SEO was not happy with this arrangement, and didn't seem to understand that we needed to trust him before access was would be given at a future date. Other SEO's have never had a problem with this arrangement, but this SEO claimed what they do is secret and for no one else to see. SEO want's to proceed, client doesn't want to proceed, we are happy to update the website with the client's approval. This particular client has a reputation for backing out of things. Also from the initial client, SEO contact the SEO was ready to update the website within 24 hours. Are we being unreasonable?
Industry News | | ChristinaRadisic1 -
Should I implement 301 Redirects vs 410 in Removing Product Pages?
I manage an ecommerce site and had a question about 301 redirects vs 410 when removing product pages. What we have in place now is a 410 because we have removed products that are no longer available and the content itself no longer exists. In all my research, SEO Best Practices is to have a 301 in place. Should we replace our 410 with a 301 redirect or keep it?
Industry News | | UAScrubs0 -
Will Google ever begin penalising bad English/grammar in regards to rankings and SEO?
Considering Google seem to be on a great crusade with all their algorithm updates to raise the overall "quality" of content on the Internet, i'm a bit concerned with their seeming lack of action towards penalising sites that contain terrible English. I'm sure you've all noticed this when you attempt to do some proper research via Google and come across an article that "looks" to be what you're after, then you click through and realise it's obviously been either put together in a rush by someone not paying attention or putting much effort in, or been outsourced for cheap labour to another country whose workers aren't (close to being) native speakers. It's getting really old trying to make sense of articles that have completely incorrect grammar, entirely missing words, verb tenses that don't make any sense, randomly over-extravagant adjectives thrown in just as padding, etc. etc. No offense to all those from non-native speaking countries who are attempting to make a few bucks online, but this for me is becoming by far more of an issue in terms of "quality" of information online as opposed to some of the other search issues that are being given higher priority, and it just seems strange that Google have been so blasé about it up to this point - especially given so many of these articles and pages are nothing more than outsourced filler for cheap traffic. I understand it's probably hard to code in something so advanced, but it would go a long way towards making the web a better place in my opinion. Anyone else feeling the same way? Thoughts?
Industry News | | ExperienceOz1 -
SEO Company In France
Hi Guys I am currently looking for an SEO company in France. Cant anyone recommend a good reputable agency? Thanks
Industry News | | EwanFisher1 -
Node.js for SEO
We've got a client building a site using node.js (http://nodejs.org/) I'm not at all familiar with this and of course need to know how nodejs impacts SEO? Are you familiar with it? Any sites you know of using it? But as I said, bottom line - how will it impact the SEO on the site?
Industry News | | VMLYRDiscoverability1 -
Hire single SEO & SEM person or hire separate people?
I've been moved to a busines development part of the business but I'm still in charge of all of our SEO and SEM. I was only an advanced beginner to begin with but our needs have grown. I'm not sure whether to contract with one or two people. Can someone be extremely well versed in all things SEO and SEM or is it better to get two people on board that might serve as a better sounding board? While they certainly work together, both are a constant moving target and it requires us to stay on top of trends and white hat policies of all the major players. My worst nightmare is to get someone that tries to game the system and screws up our rankings long term.
Industry News | | thenorrisgroup0