1 Website, 2 Business Names, 2 Locations
-
I took on a dentist office as an SEO client. They have 1 website, 2 business names and 2 locations. Each location has it's own business name. They are both within the same city as well.
I'm not exactly sure where to start with them since they have 2 different business names. If it were 1 name with multiple locations I would just create a Contact Us page for each one, but is that the best thing to do when the location names are different? Should I create a different website for each location or is that smart because then they are competing against each other? Any help from the community on the direction I should take would be appreciated. Thanks in advance!
-
Having the same website for all listings is absolutely fine. The phone number, if added, is the thing that must be unique to each listing
-
Here's the component - as Google has recently cracked down on EMDs (specific in shape domains) quite closely in their natural SERPs. Most issues surrounding this associated with skinny content material Roblox promo codes sites that have been getting with the aid of largely at the fact that they'd key phrases in their domains.
-
My private opinion is that this is not a top-notch idea. The writing is on the wall that Google isn't pleased with EMDs. For local businesses, I like to take a look at this from a branding perspective and a human angle Best Survival Machete. If you're Green Tree Dental, I'd rather see you have greentreedental.Com as your domain call.
-
Also a good question!
Here's the thing - as you know, Google has recently cracked down on EMDs (exact match domains) pretty heavily in their organic SERPs. Most problems surrounding this related to thin content sites that were getting by largely on the fact that they had keywords in their domain names. In other words, a poor quality site might have ranked well for 'frozen fruit juice', just because the domain name was frozenfruitjuice.com. This was a rather lame situation and the EMD action on Google's part was aimed at cleaning some of this stuff out of the SERPs.
However, it has been noted by several Local SEOs that the EMD penalty didn't seem to strike as hard in the local arena. There is still some thought that having the domain name berkeleychiropactor.com might be helping a site to rank for the search 'berkeley chiropractor'. Because of this, some Local SEOs are still recommending that EMDs be considered, provided that the site being built on the domain is strong - not weak.
My personal opinion is that this isn't a great idea. The writing is on the wall that Google isn't thrilled with EMDs. For local businesses, I like to look at this from a branding perspective and a human perspective. If you are Green Tree Dental, I'd rather see you have greentreedental.com as your domain name. It is true to your brand and instantly recognizable by human visitors. Further, you will have the confidence that it should stand the test of time, in terms of any further penalties Google might choose to roll out. Because of this, I really do prefer going with a domain name that is as close to the business name as possible. I just think it's more natural, and I believe that Google is very into natural these days.
-
One more question relating to this now that I know we will be doing 2 sites. When choosing a new domain for local SEO I am seeing some mixed reviews on if you should include the city name in the domain name. What are your thoughts?
-
Good for you, Silhouette! You've advised the client well. It will be important as you move forward to make sure that the original site no longer references the second location, and then there will be citation cleanup, etc. And be sure you are not duplicating text on the two sites. These need to be two totally distinct websites. Glad to hear the client was willing to see the light of day on this. Way to go!
-
OK, I was able to talk them into doing a second website for the 2nd location/company name. Looks like I've got some work to do to get this new site up in the rankings. Thank you for your help.
-
Hi Silhouette,
If this was my client and they wouldn't bring their branding into cohesion, nor build a second website, I honestly wouldn't know how to advise them. Their desire to promote two differently branded businesses on the same local website is a recipe for all kinds of trouble, as we've discussed, so there wouldn't be some 'right' way to do what you're asking about. I would tell the client that they will likely end up with a mess on their hands in their citations and ranking failures and that I couldn't work with them if they weren't going to take my advice about this. Remember, this client has hired you because of your ability to advise them. If they won't take the advice, your hands are tied. I'd have a last conversation with them and then, if they couldn't respect the fact that they've hired me for my expertise in this matter, I would drop them. Clients who can't take advice are not good clients.
If there is some kind of problem with funding that is preventing them from immediately building a new website, you could offer to give them 3 months or whatever to accrue this funding, during which time you will do nothing. Don't build any citations for either business or do anything social. Then, when they've got the necessary funding, you could build out the second website, do a thorough citation cleanup campaign and then begin building new citations as needed.
I understand, it can be so frustrating to encounter businesses like this who, because of their thinking, are on the road to potential disaster. But you can't force them to let you help them. If they won't listen, they are kind of setting themselves up to learn from experience. If you drop them now, explaining the reasons why you are doing so, you may very well hear back from them in six months when they realize their results are all messed up.
Hope this helps!
-
So if they are unwilling to do a second website at this time, would it be best to create a contact us page for both locations? If that is the case, when I create social profiles for these companies do I point them to the contact us page accordingly or point them both to the home page?
-
Hi Again,
No - if they want to promote 2 brands, then the best thing would be for them to run two totally separate websites, in my opinion. Promoting two business names on the same website may have negative consequences in terms of Google's ability to parse the information and clients' ability to identify a location with a business name. Hope this helps!
-
If they are absolutely not going to to bring their branding into cohesion is the best option to just create a separate contact us page?
-
Hi Silhouette,
In that case, then either route would be appropriate (i.e., bring their branding into cohesion on a single website or build out a completely separate website).
-
Vadim, we are using Wordpress, so thank you for the information on the plugins.
-
Miriam, you are correct that they are two completely different addresses and phone numbers. They also have specific dentists at each location. Thank you for your thoughts.
-
Hi Silhouette,
If I'm understanding this correctly, your client has
-
Two business names (for example, Red Rock Dental Clinic and Green Tree Dental Center)
-
These two locations are in the same city, but have COMPLETELY different addresses AND phone numbers (let me know if the phone numbers are the same)
-
Completely different dentists and staff at the two offices (if not, let me know)
-
A single website representing both businesses.
If the above is correct, the dentist has two options.
-
Bring their branding into a state of cohesion so that their dental practice has just one name. Then, you would simply create 2 landing pages on the website - one for each of the location, and include the complete NAP of both in the footer and on the contact page. If they go this route, your job will be to do a citation cleanup campaign to edit all mentions of their business on the web so that the single, chosen business name is properly associated with both locations.
-
If they have to keep both names for some reason, then I would recommend that they develop a completely separate website for one of the locations. Here's why: the core signal a local business sends to the search engines is comprised of its name+address+phone number+website. If the client maintains 2 names, they are sending a very confusing signal to the bots that both Red Rock Dental Clinic and Green Tree Dental Center are the business' name. Imagine the bots hitting the website and say, "Wait, what is the name of this business???". This could lead to a number of problems including citation inconsistency, merged listings, duplicate listings and ranking failures. So, if they must keep the 2 names, I suggest they separate them completely with two different websites. Note, in this case the NAP must be completely separate (the phone number cannot be the same for the two different addresses). And, the content would need to be completely different on the two different websites.
Either route would be fine, but their current scenario is not, in my opinion, okay. Having two different businesses share the same website just isn't something I would ever recommend to any local business owner, even if he owns the two businesses. Upshot: they need to solidify their branding or expand their marketing with the development of a second, unique website.
Hope this helps!
-
-
Yes stick to one website as you want to grow its authority and if you have two websites you have to cut that authority in half and website authority helps with Local rankings.
On the page you can create separate location pages, Yoast's Local SEO (paid) plugin can help with this. These will have specific Name, Address, Contact, Info, Hours of Operation devoted to that location.
Now having said that. This is not an ideal situation as customers might not "get-it" two different business names yet one company, they might have questions. Ideal situation would be to have one name for both locations.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How important is it for a business name to be spelled consistently?
If a company is Safe-Tec but the domain name is Safetechelmets (no dash) and the Twitter account is Safe-Tec Smart and the FaceBook is Safe-Tech Safety Gear, how damaging is this for SEO, and is there a way to prevent the damage without changing the Twitter Account, Facebook account of domain name? Thank you so much in advance.
Branding | | BirdIsTheWord2 -
How to measure adwords campaing success on an non ecommerce/leads website
Hello,
Branding | | teconsite
We have a website of a furniture company that runs an Adwords campaign. This company has a lot of distributors. They have several objetives: people explore the online catalog people visit the distributor page (where they can find the nearest distributor in his/her area) people share the pictures and info in social media. (For example: pictures in pinterest) people watch videos new distributors contact them to be a new distributor and so on. As this is not an eccommerce website they can not buy We have created objectives in analytics to meassure those engament results.
My question is how to measure this in Google Adwords...
If I import GA objetives into adwords, I get conversions rates of 350% and even more, and the number of conversions is to high. For example. If one objetive is to visit Distributors page (the one where users can see a map and search for the nearest distributor), I find with a lot of conversions of this type. I was thinking in importing some objectives and giving them a value in $ and instead of evaluating conversion rates, evaluate ROAS. But I really would like to know, what you are doing with this kind of companies. How do you measure the campaign success when most of the objetives are measuring engagement. Please, could you give me any advice? Thank you!0 -
Hosted content vs Dedicated website (for large piece of content)
There is one question that keep bugging us and for which we are looking for a logical answer – to put it short, in which context(s) is it preferable to publish original content on a company website vs on a dedicated external platform with its own URL? To give a little more details: we an education company that provides languages course abroad and that functions like a specialised travel agency. Each trip is very specific – it depends on people's language level, objectives, budget, etc. – so we provide tailor-made advice for each of our students. Our site is not an e-commerce site, and a typical call-to-action is a request for a 1-to-1 interview with one of our agents, or a quote request for a language trip project. The top conversion for us is an enrolment for a language course abroad. We have a corporate websites structure where we have 1 website per locale where we operate, which means 14 websites in 7 different languages. We produce smaller pieces of content for these websites in a dedicated section – the rest of the website being mostly a presentation of our products, services and destinations – but here we intend to create a very large Quiz which will be based on multiple audio files. The content will be translated into multiple languages (likely 10 different languages) and will require some rather heavy development. We intend to add sections for scoreboards, stats, a log-in section (probably Facebook), etc. This sounds to us like something we should host on a specific URL, but then how can we make the most of the SEO benefits that we will (hopefully) get with such content? We plan to have an about section where we explain a little bit who we are, where we will probably link back to our corporate websites, but of course we want our project to live for itself and to be as far from commercial as possible – while still making the most of the SEO benefits. How can we do this in the most subtle / logical way? Would it be better to host our Quiz on our corporate domains? Thanks in advance for your advice. Maëlle
Branding | | ESL_Education0 -
Tips and advice for startup website launch
Hi guys I'm looking for tips and advice to help prevent a startup website launch from embarrassment or disaster. Couple of examples I have so far are: Test contact and download forms Check website for duplicate content, lorem ipsum and missing content Check page load speed What would be your best advice/tip(s) be? Thanks Anthony @Anthony_Mac85 P.S. Just to be clear, I'm not looking for advice on how to growth hack a startup website launch.
Branding | | Tone_Agency0 -
Competitors' dummy websites --- What SEO (or other?) strategy is this?
I work for an e-retailer. I've noticed that at least one of our competitors (and, I think, a second as well) has set up a neutral "third party" website that attempts to provide unbiassed information about different manufacturer's products. Of course, their products always win out over the competitor in these comparisons. But this one site (and another whose corporate backer I can't seem to figure out) is keyworded so poorly, and not branded at all. There are very few (if any) links to the corporate sponsor, or links, period. It's definitely not serving to have "Little Brand x" appear next to "Big Brand Y" in search results, either (again, really poorly keyworded). Other SEO seems really minimal. What do you think their strategy is? Is it a dumb waste o' money or something really smart that I'm not picking up on? Your insights most appreciated!
Branding | | Novos_Jay1 -
Is this the current recommendation for hyphen(s) in domain name?
Let's say your customers company name in the real world is "Foo Bar Baz Inc." and if it is read (and understood) as "foobarbaz inc." by someone hearing the name it does also make semantically sense (like "Dog Food Market"). Customer owns a lot of domain combinations, but notably foobarbaz.com foo-bar-baz.com Would you recommend to dedicate "foobarbaz.com" as main brand and domain for all SEO efforts and do the proper redirects from the other domains? Or would you do it the other way around, redirecting to the foo-bar-baz.com domain? Thanks!
Branding | | kqkq0 -
Yahoo Directory, BOTW, BBB and Business.com for local SEO?
I've heard conflicting reports about using these paid directories for SEO purposes. I am a local Realtor with a website and blog. My site is on page one but near the bottom since the national sites dominate the top. Would these directories help me for local seo purposes? Does Google consider these paid links and therefore devalues them? How difficult is it to get into these directories since they can decline a submission and there goes my money? Are these directories worth the money? In total it would be like $1200 do get on all. I've already done what I believe to be a lot of good seo practices. Emphasis on I believe since I'm no expert. Just learning as I go. Now I'm up against the big brands in real estate and meet to compete. Any tips if these directories are worth it and anything else I should look to do?
Branding | | bronxpad0 -
Is it a bad idea to have a catchy brand name url redirect to an exact match domain
A friend wanted to setup a website where people would share and vote on "widget" ideas where the winning idea got build for free. They bought cute the domain name widg.et and branded their site as widg.et. However, for SEO, they are having widg.et forward to www.sharewidgets.com. Then, to complicate things further, they changed their business model to remove the voting feature and now the site is just set to show off the widgets they've made and let people order new custom widgets. They might add the voting feature back later. "Widget" and "widgets" in this case has an SEOmoz difficulty of 72% and 71%, so quite high and none of the two word or long tail phrases have much traffic. What do you think they should do: Remove all domain forwarding and use widg.et as their only domain as it's less confusing and better for branding Get another domain that includes their keyword widget for the SEO exact match benefit Keep it as is, even though "sharewidgets" is no longer quite as applicable Many Thanks!
Branding | | skincareseo0