Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Problem to log into moz
-
Every time the moz logs me out from the account and then I can not log in. It shows on the left side my name like I am logged in and then when I want go to community suddenly I am not logged in. It offen shows 502 error. It was first doing on firefox, then I manage to log in chrome and now I had to log in private browsing.
-
Hi all!
Just wanted to let you know that this was due to an SSO issue that we ran into. Our Developers pushed out a fix though so everything should be good to go. Apologies for the inconvenience and hope you all have a great day!
Best,
Sam
Moz Helpster -
Thank you very much it worked with all the tricks:-)
All the best
Iris
-
There appears to be some sort of redirection loop happening, but I don't know what could be the cause. Possibly a faulty cookie?
If you paste moz.com/logout into your address bar and hit return, I find you can then login correctly.
I hope that helps,
Peter -
Been having the same problem. Twice, I logged out, cleared my cookies and logged back in successfully--but I'm not sure that was actually the solution.
-
I've also been having this problem, the workaround I've been using is when you look like you are logged in, log out then re log in and it seems to solve it until it happens again. Hope this helps for now.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Need Moz SEO Wordpress Plugin With API
Re: Moz WordPress Plugin? Hi guys,
Moz Pro | | mrezair
I need some Moz SEO Wordpress Plugins For my website working with Moz API. I've already found Moz DA-PA Checker plugin Moz DA-PA Checker But Need SEO Plugins too. Any Suggestion will be appreciated.0 -
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | | gallowaywebteam0 -
MOZ Versus HUBSPOT??? If We Discontinue MOZ Subscription and Get HUBSPOT, Anything Lost?
How does Hubspot compare with MOZ? Doe it provide similar features or is the functionality very different? Is Hubspot complementary to MOZ or could it be used as a substitute? If we stopped our MOZ subscription and subscribed to Hubspot would we lose anything? Thanks, Alan
Moz Pro | | Kingalan10 -
Block Moz (or any other robot) from crawling pages with specific URLs
Hello! Moz reports that my site has around 380 duplicate page content. Most of them come from dynamic generated URLs that have some specific parameters. I have sorted this out for Google in webmaster tools (the new Google Search Console) by blocking the pages with these parameters. However, Moz is still reporting the same amount of duplicate content pages and, to stop it, I know I must use robots.txt. The trick is that, I don't want to block every page, but just the pages with specific parameters. I want to do this because among these 380 pages there are some other pages with no parameters (or different parameters) that I need to take care of. Basically, I need to clean this list to be able to use the feature properly in the future. I have read through Moz forums and found a few topics related to this, but there is no clear answer on how to block only pages with specific URLs. Therefore, I have done my research and come up with these lines for robots.txt: User-agent: dotbot
Moz Pro | | Blacktie
Disallow: /*numberOfStars=0 User-agent: rogerbot
Disallow: /*numberOfStars=0 My questions: 1. Are the above lines correct and would block Moz (dotbot and rogerbot) from crawling only pages that have numberOfStars=0 parameter in their URLs, leaving other pages intact? 2. Do I need to have an empty line between the two groups? (I mean between "Disallow: /*numberOfStars=0" and "User-agent: rogerbot")? (or does it even matter?) I think this would help many people as there is no clear answer on how to block crawling only pages with specific URLs. Moreover, this should be valid for any robot out there. Thank you for your help!0 -
How long for authority to transfer form an old page to a new page via a 301 redirect? (& Moz PA score update?)
Hi How long aproximately does G take to pass authority via a 301 from an old page to its new replacement page ? Does Moz Page Authority reflect this in its score once G has passed it ? All Best
Moz Pro | | Dan-Lawrence
Dan3 -
Moz Pro vs. Moz Analytics
Beta version has been out for awhile. Curious to know what people think of Moz Analytics. Personally, I'm having a hard time making the switch from Pro to Moz Analytics because I'm so used to the navigation and layout of Pro. What does everyone else think of the new Moz Analytics? Advantages? Disadvantages?
Moz Pro | | EEE31 -
What does moz trust means?
Hi guys Moz toolbar show me my 'mT' of index page of my website is 7.07. Is it good?
Moz Pro | | vahidafshari450 -
Moz & Xenu Link Sleuth unable to crawl a website (403 error)
It could be that I am missing something really obvious however we are getting the following error when we try to use the Moz tool on a client website. (I have read through a few posts on 403 errors but none that appear to be the same problem as this) Moz Result Title 403 : Error Meta Description 403 Forbidden Meta Robots_Not present/empty_ Meta Refresh_Not present/empty_ Xenu Link Sleuth Result Broken links, ordered by link: error code: 403 (forbidden request), linked from page(s): Thanks in advance!
Moz Pro | | ZaddleMarketing0
