Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Other domains hosted on same server showing up in SERP for 1st site's keywords
-
For the website in question, the first domain alphabetically on the shared hosting space, strange search results are appearing on the SERP for keywords associated with the site.
Here is an example:
A search for "unique company name" shows the results: www.uniquecompanyname.com as the top result.
But on pages 2 and 3, we are getting results for the same content but for domains hosted on the same server. Here are some examples with the domain name replaced:
UNIQUE DOMAIN NAME PAGE TITLE
ftp.DOMAIN2.com/?action=news&id=63
META DESCRIPTION TEXTUNIQUE DOMAIN NAME PAGE TITLE 2
www.DOMAIN3.com/?action=news&id=120
META DESCRIPTION TEXT2UNIQUE DOMAIN NAME PAGE TITLE 2
www.DOMAIN4.com/?action=news&id=120
META DESCRIPTION TEXT2UNIQUE DOMAIN NAME PAGE TITLE 3
mail.DOMAIN5.com/?action=category&id=17
META DESCRIPTION TEXT3ns5.DOMAIN6.com/?action=article&id=27
There are more but those are just some examples.
These other domain names being listed are other customer domains on the same VPS shared server. When clicking the result the browser URL still shows the other customer domain name B but the content is usually the 404 page. The page title and meta description on that page is not displayed the same as on the SERP.As far as we can tell, this is the only domain this is occurring for.So far, no crawl errors detected in Webmaster Tools and moz crawl not completed yet.
-
For those that are interested, we figured out the root of the problem and the fix. Maybe this will help someone down the road. Thanks to all that responded.
As it seems all the domains/accounts hosted on our VPS are top level; so we couldn’t use robots.txt to fix this.The problem:
-We have a handful of websites using a shared IP address – Only sites with SSL cert get a dedicated IP
-Some of these websites have additional A record DNS names (mail.domain1, ns5.domain2, etc) that all resolve to that shared IP address
-Within your browser if you went to one of those records it would pull up the website (account) that is first alphabetically within that shared IP pool
-It’s assumed that a website or multiple websites somewhere in the web must have linked these domain names somewhere on their webpages – so search engines crawled them for the content of that first alphabetical website
-Search engines then indexed the content of that site for these other DNS A records and displayed the alternate URLs in the SERPSThe fix:
Edit Apache’s httpd.conf file on our VPS – adding a new (first listed) virtual directory of that shared IP address to point to the servers cpanel default cgi page instead of listing one of our hosted accounts first.
This page describes what we needed done and what fixed it for us: http://forums.spry.com/cpanel-whm/1568-how-can-i-change-default-page-ip-address-points.html
Thanks again!
-
You should be able to resolve this with robots.txt and .htaccess files, but one more thing I've learned to do is to use a domain name for the primary domain that I do not plan to submit to Google for indexing. For example, I'll use arbitrary color names like silverblue.net as the primary domain and then the domains I intend to index will be virtual domains. This isn't really necessary but it helps me keep all my domain names straight in my head and avoid the issue you described above.
Best,
Christopher -
Thanks for the replies, guys. We are going to try Christopher's suggestion first and we'll update the question when it's resolved!
-
The other domains are ours, yes.
Oh, that's a horse of a different color. If you have multiple domains on one account, one domain will be the primary domain and the other domains will be virtual domains. If you look at the file structure on your server, all the virtual domains will be sub-folders under the primary domain. You need to create a robots.txt file in the primary domain that blocks the spiders from discovering the other domains through the sub-directory structure. Otherwise, all the virtual domains will be duplicated, once via the primary domain and again via the virtual domain.
Best,
Christopher -
The other domains are ours, yes.
I don't think any of them are using Joomla.
-
Are those other domains also yours, by any chance and/or is this a Joomla cms?
-
Wow... that's not so ideal. My guess is that all of those sites are sharing the same IP address, and the server's settings are such that if you hit the IP address with a forward slash (i.e. http://00.00.00.00/domainname/) it's showing content.
My $0.02 is to find a new hosting company.... and one that gives each site it's own IP address instead of doing shared-level hosting with the same IP address in a name-based space.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Subdomain replaced domain in Google SERP
Good morning, This is my first post. I found many Q&As here that mostly answer my question, but just to be sure we do this right I'm hoping the community can take a peak at my thinking below: Problem: We are relevant rank #1 for "custom poker chips" for example. We have this development website on a subdomain (http://dev.chiplab.com). On Saturday our live 'chiplab.com' main domain was replaced by 'dev.chiplab.com' in the SERP. Expected Cause: We did not add NOFOLLOW to the header tag. We also did not DISALLOW the subdomain in the robots.txt. We could have also put the 'dev.chiplab.com' subdomain behind a password wall. Solution: Add NOFOLLOW header, update robots.txt on subdomain and disallow crawl/index. Question: If we remove the subdomain from Google using WMT, will this drop us completely from the SERP? In other words, we would ideally like our root chiplab.com domain to replace the subdomain to get us back to where we were before Saturday. If the removal tool in WMT just removes the link completely, then is the only solution to wait until the site is recrawled and reindexed and hope the root chiplab.com domain ranks in place of the subdomain again? Thank you for your time, Chase
Intermediate & Advanced SEO | | chiplab0 -
Wrong meta descriptions showing in the SERPS
We recently launched a new site on https, and I'm seeing a few errors in the SERPS with our meta descriptions as our pages are starting to get indexed. We have the correct meta data in our code but it's being output in Google differently. Example: http://imgur.com/ybqxmqg Is this just a glitch on Google's side or is there an obvious issue anyone sees that I'm missing? Thanks guys!
Intermediate & Advanced SEO | | Brian_Owens_10 -
Google cache is showing my UK homepage site instead of the US homepage and ranking the UK site in US
Hi There, When I check the cache of the US website (www.us.allsaints.com) Google returns the UK website. This is also reflected in the US Google Search Results when the UK site ranks for our brand name instead of the US site. The homepage has hreflang tags only on the homepage and the domains have been pointed correctly to the right territories via Google Webmaster Console.This has happened before in 26th July 2015 and was wondering if any had any idea why this is happening or if any one has experienced the same issueFDGjldR
Intermediate & Advanced SEO | | adzhass0 -
ScreamingFrog won't crawl my site.
Hey guys, My site is Netspiren.dk and when I use a tool like Screaming Frog or Integrity, it only crawls my homepage and menu's - not product-pages. Examples
Intermediate & Advanced SEO | | FrederikTrovatten22
A menu: http://www.netspiren.dk/pl/Helse-Kosttilskud-Blandingsolie_57699.aspx
A product: http://www.netspiren.dk/pi/All-Omega-3-6-9-180-kapsler_1412956_57699.aspx Is it because the products are being loaded in Javascript?
What's your recommendation? All best,
Fred.0 -
What happens to a domain in SERPs when it's set to redirect to another?
We have just acquired a competing website and are wondering whether to leave it running as is for now, or set the domain to redirect to our own site. If we set up this redirect, what would happen to the old site in Google SERPs? Would the site drop off from results? If so, would we capture this new search traffic or is it a free for all and all sites compete for the search traffic as normal? Thanks in advance. Paul
Intermediate & Advanced SEO | | kevinliao0 -
How to prevent 404's from a job board ?
I have a new client with a job listing board on their site. I am getting a bunch of 404 errors as they delete the filled jobs. Question: Should we leave the the jobs pages up for extra content and entry points to the site and put a notice like this job has been filled, please search our other job listings ? Or should I no index - no follow these pages ? Or any other suggestions - it is an employment agency site. Overall what would be the best practice going forward - we are looking at probably 20 jobs / pages per month.
Intermediate & Advanced SEO | | jlane90 -
Is there any negative SEO effect of having comma's in URL's?
Hello, I have a client who has a large ecommerce website. Some category names have been created with comma's in - which has meant that their software has automatically generated URL's with comma's in for every page that comes beneath the category in the site hierarchy. eg. 1 : http://shop.deliaonline.com/store/music,-dvd-and-games/dvds-and-blu_rays/ eg. 2 : http://shop.deliaonline.com/store/music,-dvd-and-games/dvds-and-blu_rays/action-and-adventure/ etc... I know that URL's with comma's in look a bit ugly! But is there 'any' SEO reason why URL's with comma's in are any less effective? Kind Regs, RB
Intermediate & Advanced SEO | | RichBestSEO0 -
New Site: Use Aged Domain Name or Buy New Domain Name?
Hi,
Intermediate & Advanced SEO | | peterwhitewebdesign
I have the opportunity to build a new website and use a domain name that is older than 5 years or buy a new domain name. The aged domain name is a .net and includes a keyword.
The new domain would include the same keyword as well as the U.S. state abbreviation. Which one would you use and why? Thanks for your help!0