Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Benefits of a verified listing vs. unverified
-
Is there any additional benefit to claiming a business listing other than locking it from being edited? It would seem to me that as long as the business information is consistent and crawlable, the SEO value would be the same right?
-
Good to hear and happy to help!
-
Thanks for the detailed response Linda! Big fan of your search forum too by the way haha.
-
Okay I understand, thanks again Miriam!
-
"Is there any additional benefit to claiming a business listing other than locking it from being edited?"
Claiming does not lock it from being edited. Still can be by either Google or users.
As far as SEO and ranking - no benefit really. I see unclaimed listings in the A spot all the time.
Except for 2 important things.
-
Categories are one of the most important local ranking signals. If you don't claim, all you get is whatever standard category Google gives you, no additional ones.
-
As far as conversions, click-though and stick rate - claiming can make a HUGE difference. (Adding great images, a compelling description, hours, etc.)
Click-though and stick rate are both important ranking factors.
The data/image from the page shows up in the Knowledge panel, so a surfer comparing listings in Google search could be swayed more by a nice KP, especially if there are the additional elements added of having a G+ Post and image show up. That's just extra free ad space you aren't using if you don't claim and post to G+.
So all the above could help get either more calls or clicks and again click-through is now one of the strongest ranking factors. So I would assume click-through from SERPs to G+ would also count.
-
-
Hi GSO!
Nice of you to say about my articles. I'm grateful:)
Yep - the remarks of Darren/Calen/Greg are pretty much along the lines of what I am saying about unverified businesses ranking. While I'm not aware of any actual dedicated study that has been done of this, I think all of us have seen those unverified businesses ranking well, but to me it always seems kind of without rhyme or reason why they are. To be honest, I sometimes suspect that it may be owing to some sort of 'laziness', for lack of a better word, on Google's part and that those unverified businesses are in danger of being knocked down by new competitors who are more on the ball. So, while I wish there was a comparison study I can point to, I'm afraid I'm left with gut feelings like the smart guys you've quoted. I do believe it's important to claim your listing, for a variety of reasons, but I can point to instances in which my gut feeling doesn't prove out! Kind of weird, huh?
-
Thanks a lot for the response Miriam! I have seen the local ranking survey before and read through the commentary at the bottom and the experts seem to differ on the verification importance. For example Darren Shaw says- "I don't believe that owner verification of the Local Plus page is a ranking factor. I think it just gives the business owner the ability to improve the listing - primarily through categories. When you see a lot of owner verified listings ranking well, think of that as correlation, not causation." But Calen Donegan says "The difference between bulk and individual owner verification, in our findings, is negligible. The important aspect is that listings are verified regardless of the way this is accomplished."
Anything you've run across that promotes verification over not?
I really like this answer the best though- Greg Gifford "Claiming your Plus Local page isn't a ranking factor – I think it's more of a reflection that business owners who have claimed their page will have more info on the page (and more accurate info). The ranking boost is a result of the content, not the claiming."
Big fan of your articles by the way!
Thanks again! -
Hi GSO,
Good question! Local Search Rankings Factors 2013 cited having an 'Individually Owner-verified Local Plus Page' as the 8th most important ranking factor (see: http://moz.com/local-search-ranking-factors) so this is having the importance of this being real on pretty high authority
That being said, this question does come up from time to time because in less competitive verticals (and sometimes even in competitive ones!) one does see unverified Google+ Local pages ranking well. Who can really say why this is but Google, right, but basic rule of thumb in the Local SEO world is that you should claim all listings pertaining to your business.
-
The biggest reason is because an unverified business can be modified, or even closed down, by anyone online.
Be being verified you get to:
- Upload pictures
- Upload videos
- Make coupons
- See stats about your Google Places listing
- Post events or specials to your page
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Verifying Google My Business After An Address Change
Hello,
Local Listings | | Ben-R
We are trying to verify our Google My Business listing, however, the current unverified listing is using an old address we no longer have access to. The only option for verification is through the mail. We tried requesting an edit but it didn’t go through. Would the best option be to create a new one and try to have the old (unverified) listing removed? Any insight would be appreciated. Thank you in advance.
Best,0 -
Hi all, we recently started to claim Apple Maps listings on behalf of our agency's clients, is it possible to transfer ownership of an Apple Maps listing from one Apple ID account to another Apple ID account?
We'd like to claim and complete our clients' Apple Maps listings with our agency Apple ID, then once we're finished completing and verifying each listing, transfer to the client's Apple ID. Is it possible to transfer ownership of an Apple Maps listing from one Apple ID to another? Thanks
Local Listings | | NOUS-Australia0 -
Why is a Google Listing Showing Up in a Different Town Than Its Address?
I have a client who runs a dental office on the outskirts of Racine, WI. His address specifically shows up as being in Racine, however, his GMB profile has always showed with the category of "Dentist in Mount Pleasant, WI" displaying below the photos. (Mount Pleasant is the next town over and his office straddles the line between the two towns in Google's overlay map of the town.) Obviously this is frustrating and I'm concerned that his location is hurting his ability to rank in the larger, more populous town of Racine. Have any other SEOs ever encountered this? And if so, how have you approached the issue? Location pages? Mentions of the location more often on the pages? tsLvH2B
Local Listings | | formandfunctionagency1 -
Google listing only appears when I move / zoom in or out of the map
Hi everyone, We are having an issue with this local business. The Google listing isn't immediately appearing on the map. You have to move the map or zoom in and out for the listing to appear. I find this really odd as our competitors - with no reviews and way further in proximity - are appearing with no issues. The listing is only about 4km where I'm doing the search, while competitors with no reviews are about 20km away. We are ranking in the top 5 organically for the search term I used (pool renovations brisbane), but nowhere in local unless the map is moved. When the listing appears, sometimes the pin also looks grey instead of red, while others are red (if that makes sense). On top of this, their organic rankings have also been on a downward trend since June. I'm currently doing a backlink audit to see if it's contributing to the issue. If anyone also has other ideas, could you please let me know? Thanks.
Local Listings | | nhhernandez1 -
Places.SinglePlatform.com "Menu" links on your GMB listing?
I just experienced this and after lots of frustration was able to figure out how it happened and how to fix it (keep reading). **HOW: **So apparently Google did a deal with Constant Contact which owns Singleplatform.com that allows them to publish edits to ANY local business and they have used this to SPAM entire categories of local businesses by adding in a "Appointments" and/or "Menu" link to the Google My Business listing for search/maps and they have done it in such a way that it is extremely difficult to remove/fix. (NOTE: they are not listed in Google's list of 3rd parties which automatically add info to your listing....https://www.google.com/maps/reserve/partners) **THE PROBLEM: You have a link to a menu or appointment page that you did not add and can not edit. **The options for setting a URL for "Menu" and/or "Appointment" (and a few others https://support.google.com/business/answer/6218037) are tied to the Primary Category set on your GMB listing and are only available to certain categories. FIXING: You would think if you are a verified owner of your GMB listing, it would be simple - but Google/SInglePlatform.com have gone to great lengths to make it more difficult.... Step 1 - Make sure you are a verified owner of GMB listing Step 2 - Change your Primary category on the business to one of the categories which supports the link in question (no definitive list, but I know setting Primary to "Restaurant" will get you Menu and "Interior Designer" will get you an Appointment link) Step 3 - Save the new category Step 4 - Now you will have the option under your "URLs" section of GMB listing. Step 5 - Change the URL from the SPAMMY link to a relevant page you control and Save Step 6 - Change Primary Category back to what you want.
Local Listings | | arowland2 -
"Duplicate" on Google Local - Attorney and Business Listing
For our law firm, we have a Google Local listing for the firm (Riddell Law LLC). Google also created a local listing for one of the attorneys (Riddell) (we didn't create it, but are in the process of verifying it). Both listings are at the same address. Moz Local says these are "duplicates" - is that true? Would Google penalize us for this? I am not sure how to fix it - both the individual attorney and the business are in fact at the same address. If anyone has any advice I would greatly appreciate it! Thank you!!
Local Listings | | bpurdue0 -
Google My Business - bulk location upload vs. single upload
Hi there, I have a question regarding Google My Business listings: We currently have a business with few offices (less than 10). Each office has it's Google listing under the same Google account.
Local Listings | | OrendaLtd
We plan on opening new offices at a certain pace, let's say two a month, which means we'll have more than 10 listings in the near future.
As far as I recall, Google allows up to 10 listings per account, which means it won't suffice. On the other hand, We do not have 10 offices at the time being, which means we're not eligible for a bulk upload. Any ideas how to handle this situation?0 -
Is there a way to see if a Bing Places Listing is verified?
For example, Google has a badge for verified listings. I was wondering if Bing had something similar.
Local Listings | | bks_seo0