Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
How big is the problem: 404-errors as result of out of stock products?
-
We had a discussion about the importance of 404-errors as result of products which are out of stock. Of course this is not good, but what is the leverance in terms of importance: low-medium-high?
-
They are mostly permanently out of stock / out of collection. Based on research and your reactions we want to 301 redirect them to the relevant category page. The number of 404 errors in webmaster tools are quite substancial.
The ones which are not permanently out of stock but temporarily unavailable we want to maintain the product page with a comment that the product will be orderable soon.
-
A few questions need to be answered. Primarily:
- Are these coming back in stock?
- Were these popular products?
If these products are coming back in stock, this is a big problem and you need to have your team work to find a solution to have these pages maintain a 200. You could be losing your spot in the rankings every time you run out of inventory, missing out on a lot of traffic and cross-selling opportunities.
If the products are gone and not coming back, this isn't a big problem, as it is something every e-comm deals with. Having a plan to handle this is important though.
Some basic options include:
- Keep out of stock product pages active on web, serving up a 200. Be sure the content is updated clearly to show that the item is Out of Stock and it also serves up a bunch of additional, closely related alternative
- Let the removed products 404. Redirect these URLs to the parent subcategory level. This is possible for sites with a moderate amount of SKUs and low turnover.
- Let the removed products 404. Hand pick the popular products to set-up 301 redirects for to subcategory or similar product. Maintain by watching 404s in Google Webmaster Tools, looking for 404 pages in OSE/ahrefs, etc.
-
Are the products discontinued or out of stock? In my opinion, the 404 errors are only detrimental to your SEO when they are in an overabundance. Relevant 404 errors are important, not just for Google, but for the searcher as well. They need to know that a product has been discontinued. If a product is just out of stock, I wouldn't 404 it at all.
This is a video by Matt Cutts on how Google handles 404 errors. https://www.youtube.com/watch?v=oya9Pl7ukNo
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Errors In Search Console
Hi All, I am hoping someone might be able to help with this. Last week one of my sites dropped from mid first day to bottom of page 1. We had not been link building as such and it only seems to of affected a single search term and the ranking page (which happens to be the home page). When I was going through everything I went to search console and in crawl errors there are 2 errors that showed up as detected 3 days before the drop. These are: wp-admin/admin-ajax.php showing as response code 400 and also xmlrpc.php showing as response code 405 robots.txt is as follows: user-agent: * disallow: /wp-admin/ allow: /wp-admin/admin-ajax.php Any help with what is wrong here and how to fix it would be greatly appreciated. Many Thanks
Technical SEO | | DaleZon0 -
:443 - 404 error
I get strange :443 errors in my 404 monitor on Wordpress https://www.compleetverkleed.nl:443/hoed-al-capone-panter-8713647758068-2/
Technical SEO | | Happy-SEO
https://www.compleetverkleed.nl:443/cart/www.compleetverkleed.nl/feestkleding
https://www.compleetverkleed.nl:443/maskers/ I have no idea where these come from :S2 -
Why is Google Webmaster Tools showing 404 Page Not Found Errors for web pages that don't have anything to do with my site?
I am currently working on a small site with approx 50 web pages. In the crawl error section in WMT Google has highlighted over 10,000 page not found errors for pages that have nothing to do with my site. Anyone come across this before?
Technical SEO | | Pete40 -
Is Google suppressing a page from results - if so why?
UPDATE: It seems the issue was that pages were accessible via multiple URLs (i.e. with and without trailing slash, with and without .aspx extension). Once this issue was resolved, pages started ranking again. Our website used to rank well for a keyword (top 5), though this was over a year ago now. Since then the page no longer ranks at all, but sub pages of that page rank around 40th-60th. I searched for our site and the term on Google (i.e. 'Keyword site:MySite.com') and increased the number of results to 100, again the page isn't in the results. However when I just search for our site (site:MySite.com) then the page is there, appearing higher up the results than the sub pages. I thought this may be down to keyword stuffing; there were around 20-30 instances of the keyword on the page, however roughly the same quantity of keywords were on each sub pages as well. I've now removed some of the excess keywords from all sections as it was getting in the way of usability as well, but I just wanted some thoughts on whether this is a likely cause or if there is something else I should be worried about.
Technical SEO | | Datel1 -
Backlinks that we have if they are 404?
Hi All, Backlinks that we have if they are 404? Open site explorer shows 1,000 of links and when I check many are 404 and those are spammy links which we had but now the sites are 404 I am doing a link profile check which is cleaning up all spammy links Should i take any action on them? As open site explorer or Google still shows these links on the searches. Should we mention these URL's in disallow in Google webmaster. Thanks
Technical SEO | | mtthompsons0 -
Should I nofollow search results pages
I have a customer site where you can search for products they sell url format is: domainname/search/keywords/ keywords being what the user has searched for. This means the number of pages can be limitless as the client has over 7500 products. or should I simply rel canonical the search page or simply no follow it?
Technical SEO | | spiralsites0 -
404 errors on non-existent URLs
Hey guys and gals, First Moz Q&A for me and really looking forward to being part of the community. I hope as my first question this isn't a stupid one but I was just struggling to find any resource that dealt with the issue and am just looking for some general advice. Basically a client has raised a problem with 404 error pages - or the lack thereof- on non-existent URLs on their site; let's say for example: 'greatbeachtowels.com/beach-towels/asdfas' Obviously content never existed on this page so its not like you're saying 'hey, sorry this isn't here anymore'; its more like- 'there was never anything here in the first place'. Currently in this fictitious example typing in 'greatbeachtowels.com/beach-towels/asdfas**'** returns the same content as the 'greatbeachtowels.com/beach-towels' page which I appreciate isn't ideal. What I was wondering is how far do you take this issue- I've seen examples here on the seomoz site where you can edit the URI in a similar manner and it returns the same content as the parent page but with the alternate address. Should 404's be added across all folders on a site in a similar way? How often would this scenario be and issue particularly for internal pages two or three clicks down? I suppose unless someone linked to a page with a misspelled URL... Also would it be worth placing 301 redirects on a small number of common mis-spellings or typos e.g. 'greatbeachtowels.com/beach-towles' to the correct URLs as opposed to just 404s? Many thanks in advance.
Technical SEO | | AJ2340 -
Products with discrete URLs for each color
here is the issue. i have an ecommerce site that on a category page, shows each individual color for each product sold. and there is a distinct URL for each color. each product page shares the same content, with the only potentially differentiating factor being customer reviews (not nearly enough of these to differentiate anything). so we have URLs like: www.domain.com/product-green www.domain.com/product-yellow www.domain.com/product-red and so on. i am looking for a way to consolidate these URL while still showing all colors on the category page. the first solution i am considering is using the hash tag. so we would create www.domain.com/product#green, www.domain.com/product#yellow, www.domain.com/product#red. if possible, i would set the canonical tag as www.domain.com/product. the second solution would be to use the canonical tag and keep the URLs as is. the issue i see here is that we would need to create www.domain.com/product and show that page somewhere. www.domain.com/product would the URL that the above color URLs would canonicalize to. what would be the preferred solution? or is there something else?
Technical SEO | | rakesh_patel0