Google Analytics Real Time Not Working! :(

[KarlMarxTheBear]

Hello Everyone,

Today, the real time feature in my google analytics stopped working. I am able to see that traffic is visiting my site, but not in real time. The real time count is usually at 0. But, there are some instances where real time will come back online, but there will be only 1 unique visitor.  At any given time, our website usually has 20 visitors or so..Has anyone encountered this issue? Where should i start looking for fixes? What are the possible problems? Thanks!

[Martijn_Scheijbeler]

Also seen a couple of times that it wasn't updating for a couple of hours and only recording a subset of data from certain regions.

[Ray-pp]

Have you added a filtered view to the profile? If so, you may only be looking at the filtered view and there are no users that fall into that filter/report.

Do you use Real time reports often? If you do not frequently visit the real time reports then Google does sometimes suspend real time reports. After viewing the real time reports, the data should return in a couple hours.

Lastly, are you certain the tag is firing properly and you have users on the site? If only users within your network are on the site and you have an IP filter enabled, it would report 0 users. Try and open your site (and remain active on the site) from a computer not on your admin network and see if the report counts the visitors.