Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Is there a way to find out who the admin of a Google Analytics account is?
-
We have a client who has been searching high and low to gain access to the GA account that is tied to their website, but previous agencies keep stating they don't have access. Is there a way to find out who the admins are on a GA account with the tracking number so we can reach out to that person and ask them to admin the client?
-
I found that this is the most up to date support information provided by Google when looking to regain access to an analytics account... https://support.google.com/analytics/troubleshooter/7264014?hl=en#ts=7271146
-
Hi,
I don't know whether your issue resolved or not by following either of above suggestion. This time I am sharing a Googler's post on exact issue. Please have a look.
Thanks
-
Hi,
I have find an article on this and after reading I find author explained step by step process to reclaim your Google Analytics Account.
http://savvydealer.com/reclaim-your-google-analytics-account/
Thanks
-
Have you tried searching the account number to see what other websites (if any) are using that account? If you client's UA number does not end in a -1 then there is a good chance whomever made the site used the same account for all of the work they did, including their own site.
-
Try to contact somebody at Google - best way to access them is via Adwords; if you still have access to the Adwords account you can try the contact us under the help function. A good how to can be found here: http://www.brettasnyder.com/blog/reclaim-google-analytics-account-access/ (not sure if all the steps are still possible).
Alternative is try to call Google Adwords directly - phone numbers are here https://support.google.com/adwords/answer/1385067?hl=en-GB&authuser=0 or probably even better - if you know somebody at Google - try to get some help from him.
Hope this helps,
Dirk
-
Hi,
I don't think there is a way to find out who the admin is since Google is not providing an option for that at the moment. However, if you have an Account Rep for Adwords or any Google products, you can contact that person and your rep should be able to direct you to the right person. If not, you can always reach out to analytics-support@google.com and they should be able to help you contact the admin since they're not able to provide you with the email due to privacy issues.
Hope this helps.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
How to change domains in Google Analytics without losing the data
Hi there, We recently changed our domain from .COM to .NET so that all our subdomains from external pages matched. Right now in Google Console we have our new .NET website being tracked, but in GA we are still tracking .COM. It is also causing issues with MOZ crawling our site because of the .COM/.NET discrepancy. My question is what is the best way to change our Google Analytics from .COM to .NET without losing historical data and what considerations do we need to change before implementing this? Our team was concerned that just downloading the old data would be too vast and it we wouldn't be able to continue manipulating it dynamically in GA. Thanks!!
Reporting & Analytics | | cPanel-LLC.0 -
Google Analytics Goals - Button Tracking
Does anyone know if there is a really easy way to track a button in Google Analytics yourself? It seems that most button click goal setups involve some use of tricky code and I'm wondering if there is a much easier way to do this that will allow us to simply setup and track certain button clicks as goal conversions in Analytics. Your help here is much appreciated!
Reporting & Analytics | | Gavo0 -
Can you arrange Google Analytics source/medium traffic by percentage change?
I'm doing a year to year traffic audit for a client. I would like to analyze Google Analytics source/medium traffic by percent change. Is there a way to do this? Do I have to create a custom variable? 9BH70RO
Reporting & Analytics | | VanguardCommunications0 -
How does switching to HTTPS effect Google Analytics?
We are looking at making our site HTTPS. We have been using the same Google Analytics account for years and I like having the historical data. All of our pages will be the same, we are just going to redirect from the http to https. Does anything need to be done with Google Analytics? What about other addons such as Optimizely, Crazy Egg, or Share this?
Reporting & Analytics | | EcommerceSite0 -
On google analytics what is Mozilla Compatible Agent under browser and OS?
On my Google Analytics (I know this is not SEOMOZ) I have a lot of visits from mozilla compatible agent with 100% bounce rate. Does anybody know what this is?
Reporting & Analytics | | essentialworld0 -
How do I manually add transactions to Google Analytics
We are seeing Google Analytic's drop transaction on our site so therefore all the figures are skewed. Is there a way I can manually add transactions to GA to cover the missing one?
Reporting & Analytics | | Towelsrus0 -
Easiest way to get out of Google local results?
Odd one this, but what's the easiest way to remove a website from the Google local listings? Would removing all the Google map listings do the job? A client of ours is suffering massively since the Google update in the middle of last month. Previously they would appear no1 or no2 in the local results and normally 1 or 2 in the organic results. However, since the middle of last month any time they rank on the first page for a local result, their organic result has dropped massively to at least page 4. If I set my location as something different in google, say 100 miles away, they then rank well for the organic listings (obviously not appearing for local searches). When I change it back to my current location the organic listing is gone and they are back to ranking for the local. Since the middle of July the traffic from search engines has dropped about 65%. All the organic rankings remain as strong as ever just not in the areas where they want to get customers from!! The idea is to remove the local listing and get the organics reranking as the ctr on those is much much higher. On a side note, anyone else notice very poor ctr on google local listings? Maybe users feel they are adverts thanks
Reporting & Analytics | | ccgale0 -
Weird info from google analytics?
Hi Could anyone explain what these visits are in Google Analytics? Under traffic sources and organic I am seeing lots of entries with data like below. Any ideas what kind of traffic this is? Is it a bot and if so what is their purpose of it and is it recommended that you block it? Pages/Visit 1.00 Avg. Time on Site 00:00:00 % New Visits : 100% Bounce Rate: 100.00% Many Thanks
Reporting & Analytics | | ocelot0