Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Subdomain replaced domain in Google SERP
-
Good morning,
This is my first post. I found many Q&As here that mostly answer my question, but just to be sure we do this right I'm hoping the community can take a peak at my thinking below:
Problem: We are relevant rank #1 for "custom poker chips" for example. We have this development website on a subdomain (http://dev.chiplab.com). On Saturday our live 'chiplab.com' main domain was replaced by 'dev.chiplab.com' in the SERP.
Expected Cause: We did not add NOFOLLOW to the header tag. We also did not DISALLOW the subdomain in the robots.txt. We could have also put the 'dev.chiplab.com' subdomain behind a password wall.
Solution: Add NOFOLLOW header, update robots.txt on subdomain and disallow crawl/index.
Question: If we remove the subdomain from Google using WMT, will this drop us completely from the SERP? In other words, we would ideally like our root chiplab.com domain to replace the subdomain to get us back to where we were before Saturday. If the removal tool in WMT just removes the link completely, then is the only solution to wait until the site is recrawled and reindexed and hope the root chiplab.com domain ranks in place of the subdomain again?
Thank you for your time,
Chase
-
Hi Chase,
Removing dev via web master tools should do the trick for now. Then since google won't get to dev anymore you should be safe.
Adding both noindex and password protection is not needed. Since it's password protected Google won't get to see the noindex on the pages. So you should only do one of the two. No need to change now. The password protection is safe.
As expected 'dev.chiplab.com' was removed from the SERP. Now, I'm a bit worried that the link equity was transferred for good to the subdomain from 'www.chiplab.com'. That's not possible, right?
*** Yes, that's not possible so you are good.
Only 301 redirections are "mandatory" for Google to pass equity - so all good.
-
No worries, that's what this community is here for!
Google views subdomains as different entities. They have different authority metrics and therefore different ranking power. Removing a URL on a subdomain won't have any affect on it's brother over on a different subdomain (for example: dev. and www.).
Good call to keep the disallow: / on the dev.chiplab.com/robots.txt file - I forgot to mention that you should leave it there, for anti-crawling purpose.
This is the query you'll want to keep an eye on. The info: operator is new and can be used to show you what Google has indexed as your 'canonical' homepage.
-
Hi Logan,
Last follow-up. I swear.

Since I'm pretty new to this I got scared and cancelled the 'dev.chiplab.com' link removal request. I did this because I didn't want to go up 14 days without any traffic (this is the estimated time I found that the Google SERP can take to be updated even though we "fetched as GoogleBot in GWT). May be wrong on the SERP update time?
So what I did was add a 301 permanent redirect from 'dev.chiplab.com' to 'www.chiplab.com'. I've kept the NOFOLLOW/NOINDEX header on all 'dev' subdomains of course. I've kept the DISALLOW in robots.txt for the dev.chiplab.com site specifically. So now I just plan on doing work in the 'dev' site (because I can't test anything with the redirects happening). And then hopefull in 14 days or so the domain name will change gracefully in the Google SERP from dev.chiplab.com to www.chiplab.com. I did all of this because of how many sales we would lose if it took 14 days to start ranking again for this term. Good?
Best,
Chase
-
You should be all set# I wouldn't worry about link equity, but it certainly wouldn't hurt to keep an eye on your domain authority over the next few days.
-
Hi Logan,
Thanks for fast reply!
We did the following:
- Added NOINDEX on the entire subdomain
- Temporarily removed 'dev.chiplab.com' using Google Webmaster Tools
- Password protected 'dev.chiplab.com'
As expected 'dev.chiplab.com' was removed from the SERP. Now, I'm a bit worried that the link equity was transferred for good to the subdomain from 'www.chiplab.com'. That's not possible, right? Do we now just wait until GoogleBot crawls 'www.chiplab.com' and hope that it is restored to #1?
Thank you for your time (+Shawn, +Matt, +eyqpaq),
Chase
-
noindex would be the easiest way.
Seen some people having the same issue fixing it by adding rel canonical to dev pointing to the new site and so the main site got back step by step with no interruptions...
Cheers.
-
Just like Chase said, noindex your dev site to let the search engines know that it should not show in search. I do this on my dev sites everytime.
-
The most ideal method would be to make the dev page password protected. What I would do is to 301 redirect the dev page to the subsequent correct site pages and then when the SERP refreshes, I'd make the dev site a password protected site.
-
Hi Chase,
Removing the subdomain within Search Console (WMT) will not remove the rest of your WWW URLs. Since you have different properties in Search Console for each, they are treated separately. That removal is only temporary though.
The most sure-fire way to ensure you don't get dev. URLs indexed is to put a NOINDEX tag on that entire subdomain. NOFOLLOW simply means that links on whatever page that tag is on won't be followed by bots.
Remember, crawling and indexing are different things. For example, if on your live www. site you had an absolute link somewhere in the mix that had dev.chiplab.com in it, since you presumably haven't nofollowed your live site, a bot will still access that page. The same situation goes for a robots.txt disallow. That only prevents crawling, not indexing. In theory, a bot can get to a disallowed URL and still index it. See this query for an example.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Cleaning up a Spammy Domain VS Starting Fresh with a New Domain
Hi- Can you give me your opinion please... if you look at murrayroofing.com and see the high SPAM score- and the fact that our domain has been put on some spammy sites over the years- Is it better and faster to place higher in google SERP if we create a fresh new domain? My theory is we will spin our wheels trying to get unlisted from alot of those spammy linking sites. And that it would be faster to see results using a fresh new domain rather than trying to clean up the current spammy doamin. Thanks in advance - You guys have been awesome!!
Intermediate & Advanced SEO | | murraycustomhomescom0 -
Can subdomains hurt your primary domain's SEO?
Our primary website https://domain.com has a subdomain https://subDomain.domain.com and on that subdomain we have a jive-hosted community, with a few links to and fro. In GA they are set up as different properties but there are many SEO issues in the jive-hosted site, in which many different people can create content, delete content, comment, etc. There are issues related to how jive structures content, broken links, etc. My question is this: Aside from the SEO issues with the subdomain, can the performance of that subdomain negatively impact the SEO performance and rank of the primary domain? I've heard and read conflicting reports about this and it would be nice to hear from the MOZ community about options to resolve such issues if they exist. Thanks.
Intermediate & Advanced SEO | | BHeffernan1 -
Subdomain cannibalization
Hi, I am doing the SEO for a webshop, which has a lot of linking and related websites on the same root domain. So the structure is for example: Root domain: example.com
Intermediate & Advanced SEO | | Mat_C
Shop: shop.example.com
Linking websites to shop: courses.example.com, software.example.com,... Do I have to check which keywords these linking websites are already ranking for and choose other keywords for my category and product pages on the webshop? The problem with this could be that the main keywords for the category pages on the webshop are mainly the same as for the other subdomains. The intention is that some people immediately come to the webshop instead of going first to the linking websites and then to the webshop. Thanks.0 -
Do low quality subdomains affect the ranking performance/quality of a root domain?
Hi, Late last year the company I work for launched two new websites that, at the time, we believed were completely separate from our main website. The two new websites were set up externally and were not well-planned from an SEO perspective (LOTS of duplicate content) - hence, they have struggled to rank on Google. Since the launch of the new websites we have also noticed that our main website (that previously ranked very well) has suffered a decline in visitation and search engine rank. We initially attributed this to a number of factors, including the state of the market, and ramped up our SEO efforts (seeing minor improvement). We have since realised that these two new websites have been set up as subdomains of our main website, with MOZ displaying the same domain authority and root domain backlink profile. My question is, do poor quality subdomains affect the ranking performance of a root domain? I have not yet managed to find a definitive answer. Please let me know if more information is required - I am quite new to the whole SEO concept. Thanks! Amy
Intermediate & Advanced SEO | | paulissai0 -
How to recover google rank after changing the domain name?
I just started doing SEO for a new client. The case is a bit unique as they build a new website and for some reason lunched in under another domain name. Old name is foodstepsinasia.com and new one is foodstepsinasiatravel.com OLD one is a respected webites with 35 in MOZ page authority and with +15000 incomming link (104 root domains) NEW one is curently on 0 The programmer has just that build the new website has set it up so that when people write or find the old domain name it redirect to the front page of the new website with the new domain name. this caused that my friends lost a lot of their rankings was so I believ it was a very bad solution. But I also think I can get most of the old rankings back, but my question is what to do now to get as much back of the rankings as fast as possible?? A) I believe I must change the domain name back to foodstepsinasia.com on the new website ? O B) Should I on the old website try finding the url of the pages with most page authority and recreate these urls on the new website or should i redict them to a page with related content? Looking forward to feedback from someone who have experience with similar cases. Thanks!
Intermediate & Advanced SEO | | nm19770 -
When i search for my domain name - google asks "did you mean" - why?
Hi all, I just noticed something quite odd - if i do a search for my domain name (see: http://goo.gl/LBc1lz) google shows my domain as first result, but it also asks "did i mean" and names another website with very similar name. the other site has far lower PA/DA according to Moz, any ideas why google is doing this? and more inportantly how i could stop it? please advise James
Intermediate & Advanced SEO | | isntworkdull0 -
Community inside the domain or in a separate domain
Hi there, I work for an ecommerce company as an online marketing consultant. They make kitchenware, microware and so on. The are reviewing their overall strategy and as such they want to build up a community. Ideally, they would want to have the community in a separate domain. This domain wouldn't have the logo of the brand. This community wouldn't promote the brand itself. The brand would post content occassionally and link the store domain. The reasoning of this approach is to not interfere in the way of the community users and also the fact that the branded traffic acquired doesn't end up buying at the store I like this approach but I am concerned because the brand is not that big to have two domains separated and lose all the authority associated with one strong domain. I would definitely have everything under the same domain, store and community, otherwise we would have to acquire traffic for two domains. 1. What do you think of both scenarios, one domain versus two? Which one is better? 2. Do you know any examples of ecommerce companies with successful communities within the store domain? Thanks and regards
Intermediate & Advanced SEO | | footd0 -
Is it safe to redirect our .nl (netherlands) domain that we have just purchased to our .com domain?
Hi all! We've recently developed a German version of our website with German translation and now we have just purchased a .nl domain, but with this one, we want all of the copy to remain in English. Is it ok to redirect our .nl domain to our current .com website or will this give us bad SEO points? Thank you!
Intermediate & Advanced SEO | | donaldsze0