Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
OSE error?
-
Hi, I just started using moz pro, but if i try to check ose, I get this error:
There was an error getting your data
What's wrong?
-
Sorry about the delay in getting back to you! In general, we can't give you a timeframe for the fix aside from "as fast as humanly possible". With an outage like this, the engineering team works pretty tirelessly to get things back up and running but there can be multiple possible causes and we'd rather not break anything else while we solve the issue.
I'm glad the Health Page helped!
We will keep updating it with the latest info. We are still monitoring this but things are looking a lot better after the fix we deployed at 13:51 PDT yesterday. -
Snap, me too!... any ideas as to when it will return been down a few hours now. Didn't know about the Moz Health page - thanks for that.
-
Hi there!
I'm so sorry that you're running into this error message!
Unfortunately, we are currently having some problems with Open Site Explorer and, although our engineering team is digging into it, it's taking a little while to fix.
We will be posting any updates on the Moz Health Page so I'd recommend signing up there to be updated when the issue is resolved.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Huge Increase In Internal Links + Domain Authority Tanked
Hey, I am very concerned about the link metrics I am seeing, really hoping someone can help. In October last year there were a total of 34.7K 'total links' attributed to my E-commerce website . This compared to 41.2k and 213k links attributed to my two main competitors. In November, my website had a forced update due to incompatibility issues my shopping cart version was having with the server on which it is hosted. (I was told by my web developers / hosting company that their server was upgraded.) This update created many problems such as checkout issues, page layout issues, sitemaps not automatically regenerating and the big one - it reverted back to http instead of https. Along with my developers, I spent 2 weeks fixing all of the issues until everything worked correctly and https was reinstated. After initial warnings from Moz, I have not received any critical crawler issues or warnings, big ranking drops etc since November. I was satisfied that all was ok. However, in November my 'total links' jumped to 81.5k and have since continued to balloon. December - 309.1k, January -335k, February - 665k, March - 716k, April - 719k, May - 742k, June - 751k. In the same period (November - June), my external links went from 5.3k - 8.7k. So it appears the huge increase in links are internal. In my latest report it states that 'internal follow links' are up by 8k and 'internal no follow links' are up by 1k. This is insane. I cannot understand why I have so many internal links and why they keep increasing. I maintain the website with updates, blog articles etc but no more than I have in the past several years. Worryingly, once this increase in links started being reported, my Domain Authority has also tanked. In October my DA was 37 (higher than my competitors) and has since dropped as low as 19. It has gone up to 21 this month (still significantly lower than my competitors). I have spent hours researching why this huge increase in internal links could be happening but have got nowhere. If anyone could advise what the issue could be and how I can fix it, I would be eternally grateful. Issues I have discovered along the way that may help with analysis:
Link Explorer | | g3mmab
My site has many 404s (hundreds) - all relate to urls of old images that have been removed from the website. The 'Top Hits' on my website are from blogs (some spammy) to these deleted image urls that return a 404. I don't use any plugins. I do get 'duplicate content' notices as my blog posts archive themselves and generate new urls - as an example - 'blog post name' archived December 2023. It may be the case that the old http urls have been redirected to https but I have no warnings for 'redirect issues' in Moz. Thanks for taking the time to read this and thanks in advance for any help.0 -
How do I find http backlinks to my domain?
Hi, We spotted a number of sites linking to us from http sites, not https sites. How can I use backlink tools to find just those from http sites? Right now I'm looking at exporting a spreadsheet with 3.3 million entries and filtering - and there's not one person here who wants to do that! Thanks in advance. Screen Shot 2021-11-03 at 10.49.12.png
Link Explorer | | mark_seomoz10 -
How To Track Backlinks?
My question is about competitor analysis.
Link Explorer | | pakistansites2
How can we track the outbound links of any website that is our competitors.0 -
How to Fix Repeating 404 Error on Blog
I've been getting this same 404 Error for a ton of pages on my blog (blog.twowayradiosfor.com) out of nowhere and I can't figure out how to fix it. I have about 500 of them that are experiencing the same issue (as shown in the image I've attached/linked to). It has the correct link, then the part that gets flagged as 404 adds a /TwoWayRadiosFor.com at the end, which is apparently the issue. Is there a reason these have just now appeared even though the blog posts are from years ago? Is there an easy way to fix it? Thanks, Sawyer dF6mUJQ
Link Explorer | | AllChargedUp0 -
Website showing High Spam Score
I am having a website https://www.hemporganic.net/ Suddenly I am noticing the website showing around 42% spam score. I simply cannot understand the reason behind it. The website contains only one backlink and that too it is guest posting backlink. Please explain to me why this is occurring with my site.
Link Explorer | | stay.hungary10 -
New backlinks not getting index
Hi.
Link Explorer | | rajas2019
I have been creating backlinks for my website since 2 months. The backlinks are from different linking domains. The issue is that moz is not showing me all the backlinks that i have created. It is displaying only 10% of all the backlinks of my domain bestessaywritingservice.org homepage. Is there any way to tell moz about all the backlinks i'm building?
Thanks0 -
Why my domain authority is low
hey moz community i want to ask something i have blog on https://bestbeginnerguitars.net/ guitars.this blog is 7 months old and i created backlink on it.but today i am checking DA of my website its 7 how can i increase it
Link Explorer | | waqazolqa1 -
Why Open Site Explorer is Showing 0 Total Internal Links?
Open Site Explorer is reporting "0" value under "Total Internal Links" as well as "Internal Followed Links" metrics for my website. I have a good interlinking of pages throughout the site.
Link Explorer | | vivekrathore
Is there an issue with OSE (Open Site Explorer) crawler ? OR There are some crawling problems with our Website's structure ?
Can anybody please give an idea or recommendations on this ?1