I think Google Analytics is mis-reporting organic landing pages.
-
I have multiple clients whose Google Analytics accounts are showing me that some of the top performing organic landing pages (in terms of highest conversion rates) look like this:
/cart.php
/quote
/checkout.php
/finishorder.php
/login.php
In some cases, these pages are blocked by Robots.txt. In other cases they are not even indexed at all in Google.
These pages are clearly part of the conversion process. A couple of them are links sent out when a cart is abandoned, etc. - is it possible they actually came in organically but then re-entered via one of these links which is what Google is calling the organic landing page?
How is it possible that these pages would be the top performing landing pages for organic visitors?
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The simple answer may be that users enter through organic traffic, add something to their cart, then go to some other tabs or do some comparison shopping, the session times out (after 30 minutes is standard) and so when they come page to the cart page directly they start a new session but they're still tagged as coming from organic.
David Sottimano has a really good write up on this Deepcrawl post:
"If a user enters a site via Google / Organic, allows the session to time out, and then navigates to a non-indexable page, that non-indexable page will be credited as Google / Organic Landing page.
I had been skeptical about this for a long time, even though experts like Mike Sullivan answered me on Quora, I had to test this many times to make sure this was actually the case – I also had a former colleague double check my test results (thanks Tom Capper)."
Another post on Jfet.io discusses the same idea:
"My guess? People are adding items to their cart, then doing comparison shopping or coupon hunting. This process lasts over 30 minutes (maybe they wander off to lunch or for a coffee break), and when they return to the browser with your site’s cart open, a new session starts. In that new session, the landing page is the cart and it’s direct traffic. Because GA rolls with the last non-direct source, it’s attributed to search/email/whatever."
I'd recommend testing out all the action items on both of those posts and see if their solutions work. My take is that it's probably people revisiting their cart after a timeout session! Let me know what you find out.
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