Why can't google mobile friendly test access my website?

[Nadav_W]

getting the following error when trying to use google mobile friendly tool:

"page cannot be reached. This could be because the page is unavailable or blocked by robots.txt"

I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website?

Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work...

Any ideas to what is the reason and how to fix this?

LEARN MOREDetailsUser agentGooglebot smartphone

[Nadav_W]

Yes, search for whitesource on google (dont want to post the full link), this is the website

but as far as robots.txt i do not have noindex or nofollow on my website.

In addition, I also cannot get a cache on the "fetch as google" tool in the Search Console - im only getting the request header details, without the html

[Mobilio]

Nadav,

this could happen in restrictive robots.txt where there are some enabled parts and other parts disabled for indexing.

But you help you could you sent link to that file so we can give you best advise for your case?

[ThompsonPaul]

This is the kind of question that cause a lot of wasted tail-chasing if we can't inspect the affected URL, Nadav. Can you give us a link to the site in question?

Paul