Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Why can't google mobile friendly test access my website?
-
getting the following error when trying to use google mobile friendly tool:
"page cannot be reached. This could be because the page is unavailable or blocked by robots.txt"
I don't have anything blocked by robots.txt or robots tag. i also manage to render my pages on google search console's fetch and render....so what can be the reason that the tool can't access my website?
Also...the mobile usability report on the search console works but reports very little, and the google speed test also doesnt work...
Any ideas to what is the reason and how to fix this?
LEARN MOREDetailsUser agentGooglebot smartphone
-
Yes, search for whitesource on google (dont want to post the full link), this is the website
but as far as robots.txt i do not have noindex or nofollow on my website.
In addition, I also cannot get a cache on the "fetch as google" tool in the Search Console - im only getting the request header details, without the html
-
Nadav,
this could happen in restrictive robots.txt where there are some enabled parts and other parts disabled for indexing.
But you help you could you sent link to that file so we can give you best advise for your case?
-
This is the kind of question that cause a lot of wasted tail-chasing if we can't inspect the affected URL, Nadav. Can you give us a link to the site in question?
Paul
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Can I still monitor noindex, nofollow pages with Google Analytics?
I have a private/login site where all pages are noindex, nofollow. Can I still monitor external site links with Google Analytics?
Technical SEO | | jasmine.silver0 -
How preproduction website is getting indexed in Google.
Hi team, Can anybody please help me to find how my preproduction website and urls are getting indexed in Google.
Technical SEO | | nlogix0 -
Server Connection Error when using Google Speed Test Insight and GTMetrix
Hi Guys, Recently got into the issue when testing load speed of my website (https://solvid.co.uk). Occasionally, Google Speed Insights gives me a server connection error which states _"PageSpeed was unable to connect to the server. Ensure that you are using the correct protocol (_http vs https), the page loads in a browser, and is accessible on the public internet." Also, GTMetrix gives me an error as well, which states the following: "An error occurred fetching the page: HTTPS error: SSl connect attempt failed" All of my redirects seem to be set-up correctly as well as the SSL certificate. I've contacted my hosting provider (godaddy), they are saying that everything is fine with the server and the installation. Also, tried in different browsers in incognito mode, still gives me the same error. Until yesterday I haven't had such a problem. I've also attached the error screenshot links. I would really appreciate your help! Dmytro UxchPYR M52iPDf
Technical SEO | | solvid1 -
Why isn't my homepage number #1 when searching my brand name?
Hi! So we recently (a month ago) lunched a new website, we have great content that updates everyday, we're active on social platforms, and we did all that's possible, at the moment, when it comes to on site optimization (a web developer will join our team this month and help us fix all the rest). When I search for our brand name all our social profiles come up first, after them we have a few inner pages from our different news sections, but our homepage is somewhere in the 2nd search page... What may be the reason for that? Is it just a matter of time or is there a problem with our homepage I'm unable to find? Thanks!
Technical SEO | | Orly-PP0 -
How to display the full structure of website on Google serps
I have been searching around but unable to gather information as to how we can control or list top pages of a website on Google's first page , i.e. if we type seomoz in google , we can see the main listing with 6 subdomain listings , which link to Blog , Seo tool , Beginner Seo guide , Learn Seo , Pricing & Plans and login My question is can we control these listings i.e. what to display and what not , and if yes how can we make this type of visibility on first page , by using html or xml sitemaps or theirs something mostly websites are missing. Cause this type of data is coming up for very less websites and mostly websites are with single urls. c43Ki.jpg
Technical SEO | | ngupta10 -
Oh no googlebot can not access my robots.txt file
I just receive a n error message from google webmaster Wonder it was something to do with Yoast plugin. Could somebody help me with troubleshooting this? Here's original message Over the last 24 hours, Googlebot encountered 189 errors while attempting to access your robots.txt. To ensure that we didn't crawl any pages listed in that file, we postponed our crawl. Your site's overall robots.txt error rate is 100.0%. Recommended action If the site error rate is 100%: Using a web browser, attempt to access http://www.soobumimphotography.com//robots.txt. If you are able to access it from your browser, then your site may be configured to deny access to googlebot. Check the configuration of your firewall and site to ensure that you are not denying access to googlebot. If your robots.txt is a static page, verify that your web service has proper permissions to access the file. If your robots.txt is dynamically generated, verify that the scripts that generate the robots.txt are properly configured and have permission to run. Check the logs for your website to see if your scripts are failing, and if so attempt to diagnose the cause of the failure. If the site error rate is less than 100%: Using Webmaster Tools, find a day with a high error rate and examine the logs for your web server for that day. Look for errors accessing robots.txt in the logs for that day and fix the causes of those errors. The most likely explanation is that your site is overloaded. Contact your hosting provider and discuss reconfiguring your web server or adding more resources to your website. After you think you've fixed the problem, use Fetch as Google to fetch http://www.soobumimphotography.com//robots.txt to verify that Googlebot can properly access your site.
Technical SEO | | BistosAmerica0 -
Google's "cache:" operator is returning a 404 error.
I'm doing the "cache:" operator on one of my sites and Google is returning a 404 error. I've swapped out the domain with another and it works fine. Has anyone seen this before? I'm wondering if G is crawling the site now? Thx!
Technical SEO | | AZWebWorks0 -
Should we use Google's crawl delay setting?
We’ve been noticing a huge uptick in Google’s spidering lately, and along with it a notable worsening of render times. Yesterday, for example, Google spidered our site at a rate of 30:1 (google spider vs. organic traffic.) So in other words, for every organic page request, Google hits the site 30 times. Our render times have lengthened to an avg. of 2 seconds (and up to 2.5 seconds). Before this renewed interest Google has taken in us we were seeing closer to one second average render times, and often half of that. A year ago, the ratio of Spider to Organic was between 6:1 and 10:1. Is requesting a crawl-delay from Googlebot a viable option? Our goal would be only to reduce Googlebot traffic, and hopefully improve render times and organic traffic. Thanks, Trisha
Technical SEO | | lzhao0