Wrong logo on Google Knowledge Panel
-
We have several different listings & brands on our site and the logo that is being pulled is one of our listings. We have identified the logo through organization structured data as well as provided the "feedback" section with the correct link multiple times.
Does anyone know how we can get this resolved?
-
First, I just want to make double sure (as there's a lot of terminology confusion) -- you're talking about the main Knowledge Panel in the right-hand column on desktop, right?
Unfortunately, when these go wrong, there's not a good mechanism for fixing them. Sometimes, best you can do is try to get a Googler's attention, either on the help forums or on Twitter. As Alex said, if there's bad WikiData in play, definitely fix that, but you do have to have someone with editor credentials, unfortunately.
Is the logo coming from the wrong source entirely (like a competitor), or is it an issue of an old/outdated logo?
Is your GMB data updates? Some Knowledge Panels cross with GMB/local data. Hard to say without knowing the specific example/company.
-
It does. The logo is outdated and I want to update the image.
Question, I know wikipedia is finicky about people from the brand updating the brand page. Do you know if I create a wikipedia account with my brand email, will the logo update be denied?
-
Does your organisation have a Wikipedia page? When we updated the logo on our Wiki entry, Google pulled the new logo from there to use in the Knowledge Panel.
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
LinkedIn Versus Google Adwords for B to B Advertising
Does anyone have experience with LinkedIn and Google Adwords for B+B advertising? I own a commercial real estate agency in Manhattan. We aim to generate qualified leads of business tenants seeking to rent office or loft space. The advertising is not meant to build an image or branding. Approximate total adverting budget is $3,000-$5,000/month. LinkedIn appears to have the advantage in being able to target a particular demographic (industry, geography, job function, size of company). But I wonder if it is not geared towards branding rather than generating warm leads. In terms of cost and quality of leads does anyone have insight as to how these two platforms compare? Thanks, Alan Rosinsky
Branding | | Kingalan11 -
In Google SERPs some companies / government agencies have a Google-generated card for their organization and it references their Wikipedia page. It does not show for all companies /orgs that have a Wikipedia page. What is the criteria to have it shown?
Does Google have specific criteria to show a large card in the top right of SERPs that links to a national organization's Wikipedia-referenced info? These do not appear to be the Google Business Card created by individual organizations. Example having the card and org is on wikipedia: https://www.google.com/?ion=1&espv=2#q=u.s. department of labor Example no card shown and org is on wikipedia: https://www.google.com/?ion=1&espv=2#q=Occupational+Information+network
Branding | | Shirley.Fenlason0 -
Branding Association for SEO, and Google's understanding of a "brand Name"
Hey guys. so I currently run my own business here in Queens NY, for Web Design and online marketing, specifically SEO, SMM, SEM, and some inbound marketing that ties to SMM and SEO. When starting I was in a different business, and had kept my old business name. I plan on re-branding myself January 1st with a brand new name, the name i'm seriously considering is "Media Marketing USA". I was able to purchase MediaMarketingUSA.com. I feel this name is good and bad at the same time, and here are some of the reasons. The pro: Easy to remember, sounds big, and describes my business well. The con: Sounds generic, and I worry it will be hard to brand. I used the mentioning tool provided by Moz and see that nearly everyday 500-1,000 people are naturally mentioning Media Marketing USA, one of my biggest questions is will this give me a competitive advantage in SEO, or will it hurt me in SEO as Google may not see this or understand its a brand name? Do you personally think this is a good name to re-brand myself and use as my main website? The Website itself will be used as a corporate website, a method of inbound and outbound marketing through content creation, Social Media, and of course SEO, targeting specific locations, and specialty services and industries in the NYC area. Please share your thoughts with me, THANKS!!!
Branding | | tonyr71 -
How to improve the quality score (QS) when bidding on competitor brand names in Google Adwords?
Hi, I have researched few sites on this topic and I could see that the competitor keyword should match with the add text relevance, landing page relevance and CTR. Any other factors more to be included to improve the quality score? Reference: http://searchenginewatch.com/article/2285536/Google-Updates-How-AdWords-Quality-Score-is-Reported
Branding | | zco_seo0 -
How to Merge Existing Google Local and Google Business pages?
Hey everyone, I'm getting a wee bit frustrated. I have looked at every blog post I can about merging Google Local and Google Business Pages and I can't figure it out. I already have a verified Google Local page here https://plus.google.com/107404063103285095864/about?gl=CA&hl=en-CA and a Google Business Page here https://plus.google.com/b/100116630212547145177/100116630212547145177/posts . Both are already verified. How do I merge these existing profiles which are already verified?
Branding | | jhinchcliffe0 -
Why has Google started to re-write my page titles?
Since earlier this week I've noticed that Google has started to re-write several of our page titles and I'm not entirely sure why - does anyone have any info? We are a UK business and currently have top spot for the keyword 'toilet cubicles' - however, our index.html page title has changed as follows: FROM: Toilet Cubicles | WC Panel Systems for Washrooms | Cubicle Centre TO: Cubicle Centre: Toilet Cubicles | WC Panel Systems for Washrooms Is this Google favouring a more brand-led approach to search? Be interesting to hear everyone's thoughts... Cheers, Craig.
Branding | | cubicle_Craig0 -
Google+ Pages and an unknown owner...how do I claim it or get it removed?
Hello, I am working on a clients social networking campaign and have found a Google+ page for their company. It looks like it was created approx a year ago. The client doesn't know who created it or what account has control of it in their network. I need to make a Google+ page for them so I can use it in their marketing that I can actually access. I was wondering if anyone has any insight on how I can either: Find the owner/email that is associated with the Google+ Page? or Have it removed so I can create a fresh one? which I know I can report the page as compromised but will that work in a timely manner? Please any thoughts or feedback would be greatly appreciated, and thanks!! 🙂 Jeff
Branding | | allstatetransmission0 -
Using Multiple Locations for Google Business/Maps
Hey MOZers, I currently work for a company with several other offices in other countries. Is it possible to set-up Google 'Business' and Google 'Maps' pages so when a user in a given country queries 'our business' on either Google 'Search' or Google 'Maps' they will receive the relevant business information for that country. For example, if an internet user in Canada enters a query for 'our business' in Canada (and we have an office in Canada) is there anyway to set up our Google Business page and Google Maps page so that user receives the contact information for the Canada office, rather than the US office? Conversely, if someone in the United States enters a search query for 'our business' is there a way to set it up so that the user receives our address in the states?
Branding | | NiallSmith0