Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
WEbsite cannot be crawled
-
I have received the following message from MOZ on a few of our websites now
Our crawler was not able to access the robots.txt file on your site. This often occurs because of a server error from the robots.txt. Although this may have been caused by a temporary outage, we recommend making sure your robots.txt file is accessible and that your network and server are working correctly. Typically errors like this should be investigated and fixed by the site webmaster.
I have spoken with our webmaster and they have advised the below:
The Robots.txt file is definitely there on all pages and Google is able to crawl for these files. Moz however is having some difficulty with finding the files when there is a particular redirect in place.
For example, the page currently redirects from threecounties.co.uk/ to https://www.threecounties.co.uk/ and when this happens, the Moz crawler cannot find the robots.txt on the first URL and this generates the reports you have been receiving. From what I understand, this is a flaw with the Moz software and not something that we could fix form our end.
_Going forward, something we could do is remove these rewrite rules to www., but these are useful redirects and removing them would likely have SEO implications. _
Has anyone else had this issue and is there anything we can do to rectify, or should we leave as is?
-
Ok, I made a quick test of your robot.txt file and looks fine,
https://www.threecounties.co.uk/robots.txtThen I made a test https://httpstatus.io/ to check the status code
of your robot.txt file and show me 200 status code (So it's fine)Also, you need to make sure that your robot.txt file is accessible for the Rogerbot (Moz crawler)
This day the hosting providers have become very strict with third-party crawlers
This includes Moz, Majestic SEO, Semrush and Ahrefs.Here you can find all the possible sources of the problem and recommended solutions
https://moz.com/help/guides/moz-pro-overview/site-crawl/unable-to-crawlRegards
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Share some high authority DA Website
Share some high authority DA Website. Where can I get backlink for my website.
Moz Pro | | dollarpesa0 -
Ive been using moz for just a minute now , i used it to check my website and find quite a number of errors , unfortunately i use a wordpress website and even with the tips , is till dont know how to fix the issues.
ive seen quite a number of errors on my website hipmack.co a wordpress website and i dont know how to begin clearing the index errors or any others for that matter , can you help me please? ghg-1.jpg
Moz Pro | | Dogara0 -
Best tools for an initial website health check?
Hi,
Moz Pro | | CamperConnect14
I'd like to offer free website health checks (basic audits) and am wondering what tools other people use for this? It would be good to use something that presents the data well. Moz is great but it gets expensive if I want to offer these to many businesses in the hope of taking on just a few as clients and doing a full manual audit for them. So far I've tried seositecheckup.com (just checks a single page though), metaforensics.io and mysiteauditor. Thanks!0 -
Potential spam websites with high DA linking back to us
Hey everybody, I'm going through all my sites and disavowing crap links. However, I'm having trouble distinguishing which high DA sites to disavow. What would you do? For example:
Moz Pro | | MEllsworth
https://moz.com/researchtools/ose/spam-analysis?site=busca.starmedia.com&target=domain&source=subdomain&page=1&sort=spam_score and https://moz.com/researchtools/ose/spam-analysis?site=cc879fe.activerain.com&target=domain&source=subdomain&page=1&sort=spam_score They both have tons of backlinks - both good and crap. The first has a DA of 72 and a Moz spam score of 4/17 and the second has a DA of 86 and a Moz spam score of 9/171 -
Whether or not to remove a link from a website with high spam score on Open Site Explorer
Hello Moz! I just subscribed for your Moz Pro program. Amazing stuff! On open site explorer, I found a number of links to my site from a page called with a very high page authority and high domain authority, but also a high spam score (8 or 9, one with a 10). I say multiple spam scores, because it's strange, there are what appears variations of the same url, and each one is considered a link. For instance, there's an abc.linkstomysite.com and xyz.linktomysite.com, and 123.linktomysite.com... there are about 15 of these (all with the spam scores mentioned above)! This must have been some old SEO work done I payed for back in the prehistoric SEO days. However, my fear is the following: Removing these links, and then losing some potentially strong link juice. I don't have many high DA or PA links to my site, and these are some major ones. The domain in question "linktomysite.com", when entered into OSE, only has a spam score of 4, and it has a domain authority of 45 and page authority of 37. My site has a spam score of 2 and no messages from google regarding a penalty, but an overall reduction in google traffic over the years (just keeps slowly dropping... as if a weight is pulling me down?) What do you think, should I leave, or remove? The linkstomysite page is just a LONG page full of links, with short descriptions, nothing of value, but with a an old domain age (relatively). Most important for me is keeping at least some ranking/visibility, while I personally work on building quality links and helpful content. thanks!
Moz Pro | | DavidC.0 -
Crawlers crawl weird long urls
I did a crawl start for the first time and i get many errors, but the weird fact is that the crawler tracks duplicate long, not existing urls. For example (to be clear): there is a page: www.website.com/dogs/dog.html but then it is continuing crawling:
Moz Pro | | r.nijkamp
www.website.com/dogs/dog.html
www.website.com/dogs/dogs/dog.html
www.website.com/dogs/dogs/dogs/dog.html
www.website.com/dogs/dogs/dogs/dogs/dog.html
www.website.com/dogs/dogs/dogs/dogs/dogs/dog.html what can I do about this? Screaming Frog gave me the same issue, so I know it's something with my website0 -
Best Chrome extension to find contact emails on a website
Hi, I've done some digging around the Q and A and SEOMoz articles. Still not finding exactly what I need. I'm just looking for a tool that will quickly help me find the best contact email on a particular website. Whether it be the one the site is registered to a different one or both. Thanks in advance for the help. Aaron
Moz Pro | | arkana0 -
A tool to submit websites in directories
Hello I am looking for a tool to help me to submit websites in directories, something like the yooda tool. http://www.yooda.com/outils_referencement/submit_center_yooda/ This tool seems good no? do you offer something similar at seomoz? or where could I find some similar tools and in which languages is it available?
Moz Pro | | bigtimeseo2