Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Seasonal Setting Options for Google My Business
-
Hi there,
Not sure if anyone will have any insight but I have a seasonal business that I am closed for from September to March. I don't want to mark my business as "permanently closed" through Google My Business as I don't want my customers to think I've gone out of business. I've seen a few times through forums that you can change your business to temporarily closed, but I can't find the specifics on how to do this. Any insight, suggestion or resources would be great!
Thanks!
-
Here is the answer that I've received:
"Hi
At the moment the work round is to set as open for 1 minute at 2am on Monday morning.
It worked for a top contributor but not for Nathan who tried it.
I think it could be a bug affecting older GmB entries?
Its been known about for a long time.
Andrew."
-
Brick and mortar - I have a patio furniture store.
-
Thank you for documenting your experience, Matt. May I ask, is your business a service area business (like a plumber), or brick-and-mortar?
-
I actually ended up finding a link for Google Customer Service and got on a support call with a rep to review my situation. There was quite a bit of back and forth and proof required to show why I wanted "temporarily closed" vs. Closed and I needed to provide a 're-opening date' to achieve this. But I was able to achieve it.
The other thing to mention is that there are two ways you can be found on Google for Business listings: 1) via Google Maps Search (google.com/maps) and 2) Google Search.
For the Google Maps Search it is not possible (I confirmed with a Google specialist) to temporarily close a location via the Maps. Google Maps requires you to be open or closed.
For Google Search, once the seasonal location is ready to re-open you have to contact them again to have "Temporarily Closed" removed from your listing.
Hope this helps.
-
Hi Miriam,
I've posted on the GMB Forum and let you know if I've an answer.
-
Hi Jonathan,
I wonder if Matt ever posted to the GMB forum. This seems like a bug. I would recommend reporting and would be grateful if you'd let me know what you hear from the Gold Product Experts there.
-
Hi Miriam,
I've the same issue. It seems that you need 1 opening day. You can check the video in attach.
Regards,
Jonathan
-
Hmm, I wonder if there's a bug, Matt. How this should work is that you simply remove your open hours when you're not open and then put them back up again when you are. But you're encountering an error message? If that's right, I'd take this to the Google My Business forum: https://www.en.advertisercommunity.com/t5/Basics-for-Business-Owners/bd-p/Basics_for_Business_Owners
Do a search there first to see if anyone else is encountering a similar problem right now. If not, post your business details, explain exactly what you're trying to do and ask if you're dealing with a bug or are making a misstep somewhere along the way.
-
Thank you so much for the suggestion. The info you tried above was the first way I tried to mark as temporarily closed but as soon as I tried to close all the "regular" hours I got an "invalid or missing data error". Do you know if this only works if there are special hours set (i.e. for holidays?)
-
Hi Matt!
Glad you've asked, and you're right - you definitely don't want to mark your business as closed. Instructions for this are found in the Guidelines for Representing your Business on Google, which read:
Seasonal hours
If your business has seasonal hours, use the following guidelines:
- During the season in which you’re open, set hours that reflect the current season's opening hours. You may set special hours for holidays, temporary closures, or other events.
- When your business is out of season, remove all opening hours, so they appear as unset. Set your opening hours again at the beginning of your next open season.
Hope this helps and that you have a good open season!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Google Listing Doesn't Appeare on 3Pack anymore
Hi, One of my GMB listing suddenly stopped ranking in the 3Pack Results. It used to always rank in 1st or 2nd position in the 3Pack results, Suddenly since 24th May it completely Flatlined, I don't know why but It doesn't show up in the results, or when I click see more. It completely vanished for that term locally. My Listing is based in Brisbane, QLD, Australia and it doesn't show up for that term in The Brisbane area. But when the Location info is Australia and not Brisbane, Australia it shows up again. I don't know what is the problem in this case... Any Suggestions will be much appreciated.
Local Listings | | Moxoms10 -
What do I need to do for SEO when moving a business out of state?
Hello! So I have a business that I run out of a single location for the last 3 years. I am unfortunately having to move here in the next few weeks My question is what do I need to do in order to have the best chance at SEO for the new location? When should I make the changes? Does it take a long time for me to stop showing up in the previous location? and is there something I need to do to remove those? Also, is there an app or a website where I can find and update all listings at once or at least a bulk of them? I know that there are some weird sites that have my business info in them that I did not put there. Obviously these would have the wrong address. Some do not have a contact info or a way for me to log into them. What would I do with these sites? Thank you!
Local Listings | | Rmarkjr810 -
Can I request removal of a duplicate competitor Google Business listing?
I have a local competitor that is boggling me with his local pack rankings. For certain keyword phrases, he is ranking in multiple local 3 pack spots. The thing is, he only has one business location. So basically he has two different Google maps listings for the same business location ranking in the local pack. The NAP information is different for both listings except for the physical address. I can't understand for the life of me how this is actually helping him instead of hurting him.... My client has way more citations. A decent blog with solid content. An SEO optimized mobile website (compeititor website is not mobile ready). Etc..... Don't get me wrong, my client is doing really well and is ranking top 3 in his area for nearly 30 industry related keyword phrases. I guess that is part of the reason I'm so boggled. Can anyone provide any insight? Can I bring this up to Google and have them remove the duplicate listing somehow? I'm literally sitting #4 in the local pack for some valuable keywords, and the only reason I'm not #3 or higher is because the same physical business location is taking up two of the spots. Any help is appreciated. Thanks!
Local Listings | | GO2Tech0 -
How can I submit Baidu business listings if I live outside of China?
A client of our wants to manage business listings for three locations in China. We wanted to submit to Baidu but from what I've learned this is highly regulated (you live in China, pay a fee and call them to confirm). This is the only article I could find about submitting to Baidu: http://www.nanjingmarketinggroup.com/blog/baidu/how-can-baidu-maps-help-my-business Are there any conduit or 3rd party services available that can handle this? Thanks
Local Listings | | RosemaryB0 -
How to deal with wrong location in Google SERP
Hi, If I understand correctly, Google provides search results based on the location of the user. That's fine, because most of my clients are local. But if I look at my own search results, Google thinks I'm in a totally different town. Most likely based on my IP address. Of course I can solve that for myself, but the same goes for my potential clients. Is there a way to deal with this, from an seo perspective? For instance find out where most of the the IP providers are located and target that location?
Local Listings | | Houdoe1 -
Local citations from business directories in other countries
Hi all, I normally work for clients in my home county (The Netherlands) and with local citation building I focus on Dutch websites or well know .com websites in the Netherlands. My rule of thumb kinda was, if it’s not known in the Netherlands it isn’t worth getting mentioned there. Since The Netherlands are pretty small and I think Google ain’t perfect I was wondering if it makes sense to list a Dutch business on any .com business listings that are internationally big, but aren’t well known in the Netherlands. Two reasons that got me thinking this direction: A big well known Dutch company offers a service such as Moz local and did integrate their service with several international business listing websites that I never heard off, since these business directories focus themselves on other parts of the world. Google ain’t perfect and I think they got more budget to identify trustworthy business directories with an international focus or a focus on America then with a focus on The Netherlands. So I’m wondering if it makes any sense to list a Dutch business on let’s say the top 20 international business directories (although these directories don’t have any brand recognition in The Netherlands).
Local Listings | | Bob_van_Biezen0 -
Does embedding Google map help local SEO?
Hi I am curious if adding a embedded Google map to a footer helps for Local seo? Thank you
Local Listings | | Berner1 -
Bing Places for Business - Worth It?
Hey Fellow Mozzers, I am trying to determine if Bing Places for Business is worth the time and effort it takes to create listings. My business has 900 locations, and would take some time to create the bulk upload file to load into the Bing Places for Business dashboard. My question is, since Bing already does a good job of creating business listings using data from 3rd party sources such as Yelp and Citysearch, where I already have a strong presence for each of my locations, is there any value in overriding the automatically created business page for each of my location with information that I upload?
Local Listings | | dsinger2