I have subscribed for 30 days free trial. Why money has been deducted from my credit card?
-
Today I have subscribed for 30 days free trial and some amount has been deducted from my credit card. Please tell me why it has been deducted?
-
Hey there! Sorry for any confusion.
There are a few possible reasons for this. We would recommend reaching out to us at help@moz.com with your account details so that we can check on your billing status in a non-public forum. Thanks!
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved Withdraw money without permission
Hello, I was using the free account of your site and now the money has been deducted from my account. This is despite the fact that I did not need this account and had canceled the automatic withdrawal.
Product Support | | housinosop
What should I do to get my money back?0 -
Solved Expired Trial, refund requested
Hi Moz team, I forgot to cancel my 30 days trial and I have never used it and I do not intend to use it.
Product Support | | GBY91
I just got an email from your side about charging 179 USD just realized after 20 hours.
I would appreciate if you can refund the money and help me out. Please kindly consider 😞 Thanks a lot for your understanding.0 -
I forgot to cancel the trial period and my card is charge
i forgot to cancel the trial period and my card is charge how can i get my money back
Product Support | | Abhi_0070 -
I have subscribed for 1 month free Moz trial account. i need to delete my account permanently
i can not delete my account from account setting , so what should i do??
Product Support | | woline20080 -
How to refund my money
I don't need subscription anymore and i'm already quite my subscription now i want to refund my money. How to return my money?
Product Support | | beeresearcher0 -
I want a refund. Could someone help- my trial membership just expired today.
Hi, My card was just charged today because my trial membership expired. I really haven't been using any of the trial features and unfortunately I completely forgot to cancel the membership! Could anyone help me with this? I was looking for a phone number or contact information but I couldn't find anything. Thanks! UPDATE: Just found the contact forum!!!
Product Support | | ikahbod0 -
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
I want to Moz refund my money. My trial just expired and i had forgotten to cancel
Product Support | | moz11220 -
FREE Trial Upgrade
I started a FREE 30 day trial and it expires in 3 days. I like the product and want to go ahead and start paying for it. I want the $149 per month level but when I hit the upgrade button it says that I have to pay $267.09! How does a $149 program come out to $267.09????
Product Support | | GEWEB1