Skip to content
    Moz logo Menu open Menu close
    • Products
      • Moz Pro
      • Moz Pro Home
      • Moz Local
      • Moz Local Home
      • STAT
      • Moz API
      • Moz API Home
      • Compare SEO Products
      • Moz Data
    • Free SEO Tools
      • Domain Analysis
      • Keyword Explorer
      • Link Explorer
      • Competitive Research
      • MozBar
      • More Free SEO Tools
    • Learn SEO
      • Beginner's Guide to SEO
      • SEO Learning Center
      • Moz Academy
      • SEO Q&A
      • Webinars, Whitepapers, & Guides
    • Blog
    • Why Moz
      • Agency Solutions
      • Enterprise Solutions
      • Small Business Solutions
      • Case Studies
      • The Moz Story
      • New Releases
    • Log in
    • Log out
    • Products
      • Moz Pro

        Your all-in-one suite of SEO essentials.

      • Moz Local

        Raise your local SEO visibility with complete local SEO management.

      • STAT

        SERP tracking and analytics for enterprise SEO experts.

      • Moz API

        Power your SEO with our index of over 44 trillion links.

      • Compare SEO Products

        See which Moz SEO solution best meets your business needs.

      • Moz Data

        Power your SEO strategy & AI models with custom data solutions.

      NEW Keyword Suggestions by Topic
      Moz Pro

      NEW Keyword Suggestions by Topic

      Learn more
    • Free SEO Tools
      • Domain Analysis

        Get top competitive SEO metrics like DA, top pages and more.

      • Keyword Explorer

        Find traffic-driving keywords with our 1.25 billion+ keyword index.

      • Link Explorer

        Explore over 40 trillion links for powerful backlink data.

      • Competitive Research

        Uncover valuable insights on your organic search competitors.

      • MozBar

        See top SEO metrics for free as you browse the web.

      • More Free SEO Tools

        Explore all the free SEO tools Moz has to offer.

      What is your Brand Authority?
      Moz

      What is your Brand Authority?

      Check yours now
    • Learn SEO
      • Beginner's Guide to SEO

        The #1 most popular introduction to SEO, trusted by millions.

      • SEO Learning Center

        Broaden your knowledge with SEO resources for all skill levels.

      • On-Demand Webinars

        Learn modern SEO best practices from industry experts.

      • How-To Guides

        Step-by-step guides to search success from the authority on SEO.

      • Moz Academy

        Upskill and get certified with on-demand courses & certifications.

      • SEO Q&A

        Insights & discussions from an SEO community of 500,000+.

      Unlock flexible pricing & new endpoints
      Moz API

      Unlock flexible pricing & new endpoints

      Find your plan
    • Blog
    • Why Moz
      • Small Business Solutions

        Uncover insights to make smarter marketing decisions in less time.

      • Agency Solutions

        Earn & keep valuable clients with unparalleled data & insights.

      • Enterprise Solutions

        Gain a competitive edge in the ever-changing world of search.

      • The Moz Story

        Moz was the first & remains the most trusted SEO company.

      • Case Studies

        Explore how Moz drives ROI with a proven track record of success.

      • New Releases

        Get the scoop on the latest and greatest from Moz.

      Surface actionable competitive intel
      New Feature

      Surface actionable competitive intel

      Learn More
    • Log in
      • Moz Pro
      • Moz Local
      • Moz Local Dashboard
      • Moz API
      • Moz API Dashboard
      • Moz Academy
    • Avatar
      • Moz Home
      • Notifications
      • Account & Billing
      • Manage Users
      • Community Profile
      • My Q&A
      • My Videos
      • Log Out

    The Moz Q&A Forum

    • Forum
    • Questions
    • Users
    • Ask the Community

    Welcome to the Q&A Forum

    Browse the forum for helpful insights and fresh discussions about all things SEO.

    1. Home
    2. SEO Tactics
    3. Intermediate & Advanced SEO
    4. Trying to get Google to stop indexing an old site!

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    Trying to get Google to stop indexing an old site!

    Intermediate & Advanced SEO
    3
    6
    1108
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as question
    Log in to reply
    This topic has been deleted. Only users with question management privileges can see it.
    • kbates
      kbates Subscriber last edited by

      Howdy,

      I have a small dilemma. We built a new site for a client, but the old site is still ranking/indexed and we can't seem to get rid of it.

      We setup a 301 from the old site to the new one, as we have done many times before, but even though the old site is no longer live and the hosting package has been cancelled, the old site is still indexed. (The new site is at a completely different host.)

      We never had access to the old site, so we weren't able to request URL removal through GSC.

      Any guidance on how to get rid of the old site would be very appreciated.

      BTW, it's been about 60 days since we took these steps.

      Thanks, Kirk

      1 Reply Last reply Reply Quote 0
      • Martijn_Scheijbeler
        Martijn_Scheijbeler @kbates last edited by

        No worries, let us know if it changes anything.

        1 Reply Last reply Reply Quote 0
        • kbates
          kbates Subscriber @Martijn_Scheijbeler last edited by

          Thanks for the tip Martijn,

          I will give it a try and let you know how it goes.

          (By the way, sorry for the slow response. I did not get a notification that I had any)

          Kirk

          Martijn_Scheijbeler 1 Reply Last reply Reply Quote 0
          • kbates
            kbates Subscriber @EGOL last edited by

            Thanks EGOL, that seems to be exactly what is happening to us!

            1 Reply Last reply Reply Quote 0
            • EGOL
              EGOL last edited by

              For the past year, Google is having a very hard time forgetting pages.   You can use a 301 redirect, take the files off of the server, and Google will still list the old URL -  but click to the 301 destination.

              kbates 1 Reply Last reply Reply Quote 0
              • Martijn_Scheijbeler
                Martijn_Scheijbeler last edited by

                Hi Kirk,

                Try pinging the URLs of these old pages to Google (http://www.google.com/ping?sitemap=URL/of/file), if you have a list of the pages on the old site that's something that I would try. What could be causing this is that these old pages were barely visited by the crawlers and because of that they're not being picked up yet as being redirected. Basically, by pinging them to Google (a bit of an oldskool technique) you can trigger a crawl of them and hopefully, this will help.

                Martijn.

                kbates 1 Reply Last reply Reply Quote 0
                • 1 / 1
                • First post
                  Last post

                Got a burning SEO question?

                Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.


                Start my free trial


                Browse Questions

                Explore more categories

                • Moz Tools

                  Chat with the community about the Moz tools.

                • SEO Tactics

                  Discuss the SEO process with fellow marketers

                • Community

                  Discuss industry events, jobs, and news!

                • Digital Marketing

                  Chat about tactics outside of SEO

                • Research & Trends

                  Dive into research and trends in the search industry.

                • Support

                  Connect on product support and feature requests.

                • See all categories

                Related Questions

                • BobGW

                  How many pages for a new site for Google to sink it's teeth into

                  page authority on-page seo internal linking site structure content development

                  Hello, I've got a high traffic site I'm building. Is 20 articles enough to start or should I start with 40 or 60 to not flop? I've got good internal linking. I've got: 3 10X articles
                  17 cornerstones so far. Worked hard so far. Do I launch? or wait for 40? 60? I know thousands is best. Competitors have much more. Thank you, Bob

                  Intermediate & Advanced SEO | | BobGW
                  0
                • alphonseha

                  Google not Indexing images on CDN.

                  My URL is: http://bit.ly/1H2TArH We have set up a CDN on our own domain: http://bit.ly/292GkZC  We have an image sitemap: http://bit.ly/29ca5s3 The image sitemap uses the CDN URLs. We verified the CDN subdomain in GWT. The robots.txt does not restrict any of the photos: http://bit.ly/29eNSXv. We used to have a disallow to /thumb/ which had a 301 redirect to our CDN but we removed both the disallow in the robots.txt as well as the 301. Yet, GWT still reports none of our images on the CDN are indexed. The above screenshot is from the GWT of our main domain.The GWT from the CDN subdomain just shows 0. We did not submit a sitemap to the verified subdomain property because we already have a sitemap submitted to the property on the main domain name. While making a search of images indexed from our CDN, nothing comes up: http://bit.ly/293ZbC1While checking the GWT of the CDN subdomain, I have been getting crawling errors, mainly 500 level errors. Not that many in comparison to the number of images and traffic that we get on our website. Google is crawling, but it seems like it just doesn't index the pictures!? Can anyone help? I have followed all the information that I was able to find on the web but yet, our images on the CDN still can't seem to get indexed.

                  Intermediate & Advanced SEO | | alphonseha
                  0
                • JakubH

                  Lost 86% of traffic after moving old static site to WordPress

                  I hired a company to convert an old static website www.rawfoodexplained.com with about 1200 pages of content to WordPress. Four days after launch it lost almost 90% of traffic. It was getting over 60,000 uniques while nobody touched the site for several years. It’s been 21 days since the WordPress launch. I read a lot of stuff prior to moving it (including Moz's case study) and I was expecting to lose in short term 30% of traffic max… I don’t understand what is wrong. The internal link structure is the same, every url is 301 to the same url only without[dot]html (ie www.rawfoodexplained.com/science.html is 301′s to http://www.rawfoodexplained.com/science/ ), it’s added to Google Webmaster tool and Google indexed the new pages… Any ideas what could be possible wrong? I do understand the website is not optimized (meta descriptions etc, but it wasn't before either) .... Do you think putting back the old site would recover the traffic? I would appreciate any thoughts Thank you

                  Intermediate & Advanced SEO | | JakubH
                  0
                • danatanseo

                  How is Google crawling and indexing this directory listing?

                  We have three Directory Listing pages that are being indexed by Google: http://www.ccisolutions.com/StoreFront/jsp/ http://www.ccisolutions.com/StoreFront/jsp/html/ http://www.ccisolutions.com/StoreFront/jsp/pdf/ How and why is Googlebot crawling and indexing these pages? Nothing else links to them (although the /jsp.html/ and /jsp/pdf/ both link back to /jsp/). They aren't disallowed in our robots.txt file and I understand that this could be why. If we add them to our robots.txt file and disallow, will this prevent Googlebot from crawling and indexing those Directory Listing pages without prohibiting them from crawling and indexing the content that resides there which is used to populate pages on our site? Having these pages indexed in Google is causing a myriad of issues, not the least of which is duplicate content. For example, this file <tt>CCI-SALES-STAFF.HTML</tt> (which appears on this Directory Listing referenced above - http://www.ccisolutions.com/StoreFront/jsp/html/) clicks through to this Web page: http://www.ccisolutions.com/StoreFront/jsp/html/CCI-SALES-STAFF.HTML This page is indexed in Google and we don't want it to be. But so is the actual page where we intended the content contained in that file to display: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff As you can see, this results in duplicate content problems. Is there a way to disallow Googlebot from crawling that Directory Listing page, and, provided that we have this URL in our sitemap: http://www.ccisolutions.com/StoreFront/category/meet-our-sales-staff, solve the duplicate content issue as a result? For example: Disallow: /StoreFront/jsp/ Disallow: /StoreFront/jsp/html/ Disallow: /StoreFront/jsp/pdf/ Can we do this without risking blocking Googlebot from content we do want crawled and indexed? Many thanks in advance for any and all help on this one!

                  Intermediate & Advanced SEO | | danatanseo
                  0
                • lara_dar

                  Merging Sites: Will redirecting the old homepage to an internal page on the new site cause issues?

                  I've ended up with two sites which have similar content (but not duplicate) and target similar keywords, rather than trying to maintain two sites I would like to merge the sites together. The old site is more of a traditional niche site and targets a particular set of keywords on its homepage, the new site is more of an authority site with a magazine type homepage and targets the same set of keywords from an internal page. My question is: Should I redirect the old site's homepage to the relevant internal page on the new website...
                  ...or should I redirect the old site's homepage to the new site's homepage? (the old site's homepage backlinks are a mixture of partial match keyword anchor text, naked URLs and branded anchor text) I am in two minds (a & b!) (a) Redirecting to the internal page would be great for ranking as there are some decent backlinks and the content is similar (b) But usually when you do a 301 redirect the homepage usually directs to the new homepage and some of the old site's links are related to the domain rather than the keyword (e.g. http://www.site.com) and some people will be looking for the site's homepage. What do you think? Your help is much appreciated (and hope this makes sense...!)

                  Intermediate & Advanced SEO | | lara_dar
                  0
                • desmond.liang

                  Our login pages are being indexed by Google - How do you remove them?

                  Each of our login pages show up under different subdomains of our website. Currently these are accessible by Google which is a huge competitive advantage for our competitors looking for our client list. We've done a few things to try to rectify the problem: -  No index/archive to each login page Robot.txt to all subdomains to block search engines gone into webmaster tools and added the subdomain of one of our bigger clients then requested to remove it from Google (This would be great to do for every subdomain but we have a LOT of clients and it would require tons of backend work to make this happen.) Other than the last option, is there something we can do that will remove subdomains from being viewed from search engines? We know the robots.txt are working since the message on search results say: "A description for this result is not available because of this site's robots.txt – learn more." But we'd like the whole link to disappear.. Any suggestions?

                  Intermediate & Advanced SEO | | desmond.liang
                  1
                • Celts18

                  How to deal with old, indexed hashbang URLs?

                  I inherited a site that used to be in Flash and used hashbang URLs (i.e.  www.example.com/#!page-name-here).  We're now off of Flash and have a "normal" URL structure that looks something like this:  www.example.com/page-name-here Here's the problem:  Google still has thousands of the old hashbang (#!) URLs in its index.  These URLs still work because the web server doesn't actually read anything that comes after the hash.  So, when the web server sees this URL  www.example.com/#!page-name-here, it basically renders this page www.example.com/# while keeping the full URL structure intact  (www.example.com/#!page-name-here).  Hopefully, that makes sense.  So, in Google you'll see this URL indexed (www.example.com/#!page-name-here), but if you click it you essentially are taken to our homepage content (even though the URL isn't exactly the canonical homepage URL...which s/b www.example.com/). My big fear here is a duplicate content penalty for our homepage.  Essentially, I'm afraid that Google is seeing thousands of versions of our homepage.  Even though the hashbang URLs are different, the content (ie. title, meta descrip, page content) is exactly the same for all of them. Obviously, this is a typical SEO no-no.  And, I've recently seen the homepage drop like a rock for a search of our brand name which has ranked #1 for months.  Now, admittedly we've made a bunch of changes during this whole site migration, but this #! URL problem just bothers me. I think it could be a major cause of our homepage tanking for brand queries. So, why not just 301 redirect all of the #! URLs?  Well, the server won't accept traditional 301s for the #! URLs because the # seems to screw everything up (server doesn't acknowledge what comes after the #). I "think" our only option here is to try and add some 301 redirects via Javascript. Yeah, I know that spiders have a love/hate (well, mostly hate) relationship w/ Javascript, but I think that's our only resort.....unless, someone here has a better way? If you've dealt with hashbang URLs before, I'd LOVE to hear your advice on how to deal w/ this issue. Best, -G

                  Intermediate & Advanced SEO | | Celts18
                  0
                • CommercePundit

                  How to stop Google crawling after 301 redirect?

                  I have removed all pages from my old website and set 301 redirect to new website. But, I have verified old website with Google webmaster tools' HTML verification file which enable me to track all data and existence of pages in Google search for my old website. I was assumed that, Google will stop crawling and DE-indexed all pages after 301 redirect. Because, I have set 301 redirect before 3 months. Now, I'm able to see Google bot activity on my website with help of Google webmaster tools. You can find out attachment to know more about it. How can it possible & How Google can crawl removed pages? You can see following image to know more about it. First & Second

                  Intermediate & Advanced SEO | | CommercePundit
                  0

                Get started with Moz Pro!

                Unlock the power of advanced SEO tools and data-driven insights.

                Start my free trial
                Products
                • Moz Pro
                • Moz Local
                • Moz API
                • Moz Data
                • STAT
                • Product Updates
                Moz Solutions
                • SMB Solutions
                • Agency Solutions
                • Enterprise Solutions
                Free SEO Tools
                • Domain Authority Checker
                • Link Explorer
                • Keyword Explorer
                • Competitive Research
                • Brand Authority Checker
                • MozBar Extension
                • MozCast
                Resources
                • Blog
                • SEO Learning Center
                • Help Hub
                • Beginner's Guide to SEO
                • How-to Guides
                • Moz Academy
                • API Docs
                About Moz
                • About
                • Team
                • Careers
                • Contact
                Why Moz
                • Case Studies
                • Testimonials
                Get Involved
                • Become an Affiliate
                • MozCon
                • Webinars
                • Practical Marketer Series
                • MozPod
                Connect with us

                Contact the Help team

                Join our newsletter
                Moz logo
                © 2021 - 2025 SEOMoz, Inc., a Ziff Davis company. All rights reserved. Moz is a registered trademark of SEOMoz, Inc.
                • Accessibility
                • Terms of Use
                • Privacy

                Looks like your connection to Moz was lost, please wait while we try to reconnect.