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    4. How to get rid of bot verification errors

    Moz Q&A is closed.

    After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.

    How to get rid of bot verification errors

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    • mfrgolfgti
      mfrgolfgti Subscriber last edited by HayleyBowyer

      I have a client who sells highly technical products and has lots and lots (a couple of hundred) pdf datasheets that can be downloaded from their website. But in order to download a datasheet, a user has to register on the site. Once they are registered, they can download whatever they want (I know this isn't a good idea but this wasn't set up by us and is historical). On doing a Moz crawl of the site, it came up with a couple of hundred 401 errors. When I investigated, they are all pages where there is a button to click through to get one of these downloads. The Moz error report calls the error "Bot verification".

      My questions are:
      Are these really errors?
      If so, what can I do to fix them?
      If not, can I just tell Moz to ignore them or will this cause bigger problems?

      Mr.Rui.Martins1 2 Replies Last reply Reply Quote 0
      • Mr.Rui.Martins1
        Mr.Rui.Martins1 @mfrgolfgti last edited by

        @mfrgolfgti probably has to do with Moz bots being blocked due to a "user registration" requirement to be able to see the files.

        1 Reply Last reply Reply Quote 0
        • Mr.Rui.Martins1
          Mr.Rui.Martins1 @mfrgolfgti last edited by

          @mfrgolfgti believe that is happening because Moz bots are being blocked (due to user registration need) to view the files. 401s code errors are usually related to a "lack of valid authentication credentials".

          1 Reply Last reply Reply Quote 0
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