Moz Q&A is closed.
After more than 13 years, and tens of thousands of questions, Moz Q&A closed on 12th December 2024. Whilst we’re not completely removing the content - many posts will still be possible to view - we have locked both new posts and new replies. More details here.
Unsolved WHY IS NO ONE AT MOZ CUSTOMER SERVICE RESPONDING??! THEY STOLE MY MONEY
-
AFTER MAKING PAYMENT FOR MOZ LOCAL I WAS ASKED TO CLICK THE LOCATION ID TO GET STARTED BUT IT JUST LOOPS TO THE SUBSCRIPTION PAGE. ALL BUTTONS JUST LOOP.
I SENT 10 EMAILS TO MOZ AND THEY CLAIM TO RESPOND IN 24 HOURS BUT IT HAS BEEN LONGER THAN THAT!
IS THIS A SCAM SERVICE AND WAS I JUST ROBBED OF MY MONEY!!! HOW DO I CALL THESE PEOPLE SINCE THEY ARE NOT RESPONDING TO EMAILS!!! ???/
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Unsolved can I set up a white-labeled version of Moz local
I am wondering if Moz Pro account users have the option to set up a white-labeled version of the Moz Local Listings Checker? And if so, how? It would be an excellent tool to entice customers to sign up for our services.
Moz Local | Jun 15, 2024, 3:08 PM | KoreyKorfi0 -
Unsolved How long do you tell your SEO customers to wait before they start to see actual results from their SEO?
So, this is probably one of the most challenging questions for SEO agencies likes ours to answer. That is how long does it take for a business to see an increase in sales, because of the business investing in organic or local SEO. It ultimately comes down to how competitive the business sector is, we do know that. We are just wondering what various SEO companies tell their clients. Is it for example, they have to wait a minimum of six months of paying for SEO, before they can get the business on page one of Google? Or, instead, do you carry out an SEO audit at the start, and then make an estimate for how long it will take to get the business on page one of Google?
Moz Local | Apr 9, 2024, 12:37 PM | sarahwalsh0 -
Unsolved How to add yelp on my Moz Local?
0 -
Unsolved My google reviews are not transfering over to the directory sites
My google reviews are not transferring over to the directory sites how do we fix this? im looking at the chamber of commerce and it says 0 reviews
Moz Local | Dec 14, 2023, 6:12 PM | Roberthodges0 -
Unsolved Does Moz Pro include Moz Local
My client has bought about six Moz Local accounts and are pleased with results. We have not yet used your Moz Pro program. The client might be interested in switching to the Moz Pro if those Moz Local accounts can be included into it. Please let me know as soon as possible. Thanks!
Moz Pro | Jan 18, 2024, 3:02 PM | gallowaywebteam0 -
“XXX Close” and “XXX Cl” showing up as inconsistencies of the same address in Moz Local checker
I was using the moz local check listing feature to check one of our clients whos addresses is “XXX Close” When i check listing in moz local i get 2 options of the site : with address “XXX Close” with address “XXX Cl” If i click on the “XXX Close” version it shows me listing where the address is written as “XXX Cl” as being inconsistent and visa versa if i click on the “XXX Cl” version. (this happens as some sites reformat the text, ive submitted them all as “XXX Close”) Is the something to be concerned about ? eg. could it effect rankings or does google understand that they are the same ?
Moz Local | May 19, 2016, 5:17 PM | mike8780 -
Moz Local - Multiple locations - How to Add another Location
Hello, Im so new to Moz Local and currently I have 2 of my clients using the service. I'm trying to add a second location for one of my client. Can anyone give me insight...step by step on How to do this? Please take a look at the screenshot. Also I believe it shows the second location as a duplicate? Best Practice on how to approach this? Regards, Benny BfvGgGA.jpg
Moz Local | Jul 10, 2015, 4:12 PM | bennybellagio2 -
Moz Local Listing Score
Hi there, I purchased MozLocal for my firm on February 27th, about 7 and a half weeks ago to the day. While I've been waiting for the results to populate and the program to do it's work, I've been manually updating all the other listings with photos and categories based off the "missing info" Moz Local provides. Throughout the last almost 8 weeks, my listing score has increased a total of 1%. At this point, should I expect to see any further results from this tool? I'm still seeing "Update in progress", yet it seems enough time has passed for at least something to happen. After two months of waiting, I'm wondering if I would have been better off updating these listings myself. Does anyone have any idea when/if I should be seeing any results?
Moz Local | Apr 20, 2015, 9:47 PM | LMcLaughlin0