Hello,

I understand how frustrating it can be when you're encountering a persistent issue with the keyword research tool. I'd be happy to help shed some light on potential solutions:

First off, let's appreciate your diligence in seeking assistance for this matter. Technical glitches can indeed be bothersome, but your proactive approach in reaching out for help is commendable.

Now, regarding the "Getting ranking keywords failed" error message you're facing, there are a few steps you can consider:

Refresh and Retry: Start with the basics. Refresh the page and give it another try. Sometimes, a temporary glitch can be resolved with a simple refresh.

Clear Browser Cache: Over time, accumulated cache can lead to unexpected errors. Clear your browser's cache and cookies, then attempt the keyword search again.

Check Internet Connection: A stable internet connection is essential for tool functionality. Ensure you have a reliable connection while using the keyword research tool.

Browser Compatibility: Confirm that you're using a compatible browser version. Sometimes, outdated browsers can lead to compatibility issues.

Disable Extensions: Browser extensions can sometimes interfere with website functionality. Try disabling extensions one by one to see if any of them are causing the issue.

Contact Support: If none of the above steps work, reaching out to the platform's support team, as you've done here, is a wise move. They might have insights specific to the issue and can guide you further.

Your willingness to seek a solution is praiseworthy, and I hope these suggestions help resolve the problem you're facing. Technical hiccups are a common part of using online tools, but with a bit of troubleshooting, they often can be overcome.

Best regards,
@Aria_Dreamer