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Thanks for taking the time to write such a detailed response. I'll systematically go through the points in your message and the links provided, I just need to devote a couple of days to doing it. It would have taking me a lot hours to gather all this information, I really appreciate it.

Billy

Thanks for the responses. I'm taking my time reading through the links you guys have posted, it's very informative, and very new to me. I know there is still a lot for me to do, especially in regard to my NAP inconsistencies. But if those inconsistencies have always been there, how did I ever rank so well?  Our roofing business recently changed locations, from one warehouse in Montgomery to another warehouse/office. It wasn't until we moved that I started placing citations in the different directories, we shot up in the rankings quick, number 1 in a matter of weeks(roofers in Montgomery, Alabama aren't exactly SEO gurus). Then, out of the blue, dropped. I've been retracing my online steps, but nothing stands out, apart from the inconsistencies that have always been there. Right before we were dropped I reviewed my Google Business page using my personal Google Plus page. Could this be the culprit? I've since deleted the review. Do you think Google could be penalizing for that?

Wow! Thanks for taking the time to respond guys. This forum is proving to be a tremendous resource. I'm very new to SEO and every bit of advice helps. @biron29 I've already started synchronizing my address, I didn't realize Google picked up on details that small. @ matt-williamson Thanks for the link, I've started going through the list. I think it will help a lot. @ Travis_Bailey You're right, I do have conflicting names. We've recently put more of an emphases on roofing so I thought a name change was appropriate. I'm slowly changing everything over. Thanks for the advice on Schema markup, I'd never heard of the term before. I'm already researching it, and hopefully I'll figure out how to implement into my site.

Thanks again guys!

About 3 months I started a website (www.guyetteroofing.com) for my roofing business in Montgomery, Alabama. The site is still a work in progress, however, because the competition doesn't really market via internet it was fairly easy to rank on Google Maps. Within 1 month the business was letter "A" in Google Maps. About 3 three weeks ago my ranking was dropped considerably, not showing up at all in letters A through G. The business is still indexed in Google Maps, but only represented by a small red dot.

My website is still ranking pretty high for "roofers in Montgomery", but my position on Google Maps has all but disappeared. I have no idea what I've done to be rank so low on Google Maps but still have a solid position on regular Google Search. I've checked my citations and my NAPs, there are a few inconsistencies but nothing major.  How can I rank so far below my competition if I have twice as many citations, an actual website, and a Google Plus page?

I started this website about 2 months ago, www.guyetteroofing.com. I know it still needs a lot of work, but I can't find any information on it on the site explorer tool.