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We've had a lot of success using Raven Tools, as well as some other tools for SERP Rankings for our clients; however, most only go down to the country level. We're researching into some good hyper local trackers (down to the city/zip level). Does anyone have any suggestions?

When one hovers over the social media metrics in Open Site Explorer the popups say that the numbers represent the total number of times the URL has been posted, liked, tweeted or +1'd. Those numbers are [appear to be] more dynamic than the data in OSE's other reports and seem to get a fresh analysis each time the URL is entered. So I'm wondering what period of time is it counting in it's "total number of times" determination? If I'd like to track the data to get an idea of, say, total number of Facebook Shares for a one month period, how often should I check the numbers?

I've been trying to get a CSV for linking domains for two days now and still have nothing.  It got to the "Finalizing" status within a few hours and stayed that way for about 24 hours, and now it's back to the beginning of a "pending" status.