Thanks for this. The /item-details/ are linked to from the Auction pages (e.g: https://www.wilkinsons-auctioneers.co.uk/auction-items/?id=13)
We've looked into the canonical issue and sorted that out, so fingers crossed on that being the issue. I'm only really familiar with canonical being a pain with ecommerce sites, but I know to keep an eye on it for others sites we have using parameters/custom pages.