Hi Ocelot
Wow they have a few Facebook fans don't they!!
I agree how many of these will actually be customers though ??
The customer social recommendation is a great idea to explore but how knowing us Brits they hard part will be getting them to actually do this!!
Customers are very quick to head to social media when they have a complaint but not as quick to praise!!
I guess the best strategy would be to "Just Ask"
I have found happy customers in the past to be quite accommodating
I am sure there could be ways to help incentivise these social recommendations but you may be heading down a slightly grey area.
Kind Regards
James