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Joel,

The latest 404 errors have the same type of issue, and are all over place in terms of referrer (none are the sitemap.xml) that I can see.

My question is, can the fact that we don't use the UTF-8 encoding in our site potentially cause issues with other reporting? This is not something we can change easily and I don't want to waste a great deal of effort sorting through "red herring" issues due to the encoding we use on the site.

thoughts?

barb

Thanks Joel,

We're looking into this.

barb

Thanks Lynn,

We are looking at that. The 4k 404 errors are gone now, but it's possible they will return.

It's a major change for us to switch to UTF-8, so it's not something that will happen anytime soon. I'll just have to be aware that it might be causing issues.

barb

interesting that a new crawl just completed and now I only have 307 404 Errors and a lot of other different errors and warnings. It's frustrating to see such different things each week.

barb

Hi Lynn,

I did download the csv and found all the 404 errors were generate from our sitemap.xml file. Here's what the URLs look like:

http://www.cmswire.com/ http:/www.cmswire.com/cms/document-management/attachmentsme-connects-your-gmail-to-microsofts-skydrive-017319.php

http://www.cmswire.com/ http:/www.cmswire.com/cms/social-business/ibm-offers-social-learning-capabilities-with-the-release-of-kenexa-learning-suite-30-017275.php

referring URL is http://www.cmswire.com/sitemap.xml

You'll notice that there is odd formatting wrapping the URL (%0A%09%09%09) + the extra http://www.cmswire to the front of the URL- which does not exist in the actual sitemap.xml file if I view it separately.

Also: Moz support looked at our campaign and they thought the problem was that our sitemap wasn't UTF-8 encoded.

Any ideas?

My last campaign crawl produced over 4k 404 errors resulting from Moz not being able to read some of the URLs in our sitemap.xml file. This is the first time we've seen this error and we've been running campaigns for almost 2 months now -- no changes were made to the sitemap.xml file. The file isn't UTF-8 encoded, but rather Content-Type:text/xml; charset=iso-8859-1 (which is what Moveable Type uses). Just wondering if anyone has had a similar issue?