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This is the 3rd month in succession where the Mozscape index has been delayed. Myself and clients are losing patience with this, as I am sure many others must be.

Just what do you suppose we tell clients waiting for that data? We have incomplete and sometimes skewed metrics to report on, delays which then get delayed further, with nothing but the usual 'we are working on it' and 'bear with us'.

It's becoming obvious you fudged the index update back in January (see discussion here with some kind of explanation finally from Rand: https://moz.com/community/q/is-everybody-seeing-da-pa-drops-after-last-moz-api-update), and seems you have been fumbling around ever since trying to fix it, with data all over the place, shifting DA scores and missing links from campaign data.

Your developers should be working around the clock to fix this, because this is a big part of what you're selling in your service, and as SEO's and marketers we are relying on that data for client retention and satisfaction. Will you refund us all if we should lose clients over this?! .. I don't think so!

With reports already sent out the beginning of the month with incomplete data, I told clients the index would refresh April 10th as informed from the API updates page, only to see it fudged again on day of release with the index being rolled back to previous. So again, I have to tell clients there will be more delays, ...with the uncertainty of IF it WILL EVEN get refreshed when you say it will. It's becoming a joke.. really!

Hi Rand, thanks for taking the time to reply, and give your examples. I appreciate the old tool is most likely outdated pullling on old stats, and of course there is a need for forward development.

I’ve run some more keyword tests and am seeing for the most part a lot closer difficulty score between the two tools now, so am feeling slightly less nervy about solely relying on the new kw tool.

I’ll give you the example of mine which I gave to the Moz help team some months ago when I was consistently seeing bigger differences in the two tools numbers. 'constitutional homeopathic remedies' - the new keyword Explorer gave a Difficulty of 6, whereas the old Keyword tool shows difficulty at 22%.  6 with DA’s of 40’s and 50’s in the SERPs just didn’t seem to add up. and I was seeing lower scores for many many keywords, all of which looked way more difficult to rank for. (even this example checked again now is a ‘slightly better’ “gap” at 15 new kw explorer tool vs 23% old)

other keywords checked now for reference:

• late menopause benefits - old tool 45%, KW explorer 40
• decorating a holiday home - old tool  25%, KW explorer 25
• tree pruning - old tool 58%, KW explorer 64

So it seems like there’s more similarity than difference now (maybe the tool has been worked on some more) and possibly I just need to get used to the wider spread of numbers in some cases. I’m certainly a lot more confident seeing what I’m seeing now.

As an aside, feedback while I’m here!… the old SERP view graphic was a LOT easier to read at a glance with the DA / PA scores for each of the top10, vs the new tool list view

yea same for me.. My campaigns are missing and a spinning wheel failing to load. Guess Moz analytics having some tech issues, or having the weekend off!  - Maybe try again later, I'm sure they're on the case to solve it.

From what I understand, Exact match is for determining a keywords worth for the short term traffic for a keyword. Broad match gives an estimation of what is achievable over a longer period of time.

This video from Market Samurai explains this:

http://www.noblesamurai.com/dojo/marketsamurai/7932-understanding-match-type-data

I haven't tried Market Samurai yet. I currently just use Adwords keyword tool, then check Keyword difficulty in SEOMoz, but I'd like to streamline my process if possible, so I'll be interested to see what other people recommend.

thanks for your reply Lisa.

Please understand my point is not to get a discount, refund or cancel my subscription. It's to air my grievances (in a place where it can be understood contextually more than a twitter tweet) and make you aware of how this looks for us as marketers in the middle.

I would far prefer you and the teams there to be able to fix the issues you're having and be on time with the updates, than migrate away from Moz - that's the last thing I want.

I'm aware the other tools and services are functioning fine, but of course with DA and link data missing there's a huge gap in our reporting to clients, and the frequent delays don't do anything for confidence.

I thank you for the detailed reply - which in reality could have been a good way to calm our nerves (with a product support blog post, email update to customers) rather than just relying on the Mozscape API update page saying 'we are having some problems with launching the new index'. That kind of transparency is after all part of the TAGFEE of Moz which has made it a success.

I sincerely hope you can iron-out the problems there, so we can all be confident in the data we are reporting on (and when index refreshes and everything else is scheduled to happen).

Greg

Hi Matt, yes that's it! ..it was the Skillshare course. Great, many thanks!

I would echo what Jeff says and take care of the migration all at once, otherwise you're bound to have duplicate issues and create a lot more work for yourself, and possibly cleaning-up to do too.

Migrations can get mega-complex, and thorough preparation is key.

I'd recommend reading this: http://moz.com/blog/web-site-migration-guide-tips-for-seos

watching Moz's own migration lessons learned Mozinar: http://moz.com/webinars/domain-migrations-lessons-from-the-moz-transition

and checking out Aleyda Solis' actually very useful infographic for migration considerations: http://moz.com/blog/achieving-an-seo-friendly-domain-migration-the-infographic

Best of luck.

I see this quite often with companies who've set themselves up on facebook. It makes no sense for businesses to have a personal profile. Those profiles are designed for people, and yes it's a violation of the terms of use for companies to masquerade as people (be it intentionally or otherwise). So a profile like that is in risk of being deleted by facebook at any time. Also from a user point of view it makes no sense to have to 'friend' an entity, and just looks plain weird when referred to as a person. e.g. "company ___ has just updates 'his (or her)' profile photo". etc.

At least your company in question do have a proper page setup, so there really is no point in having a duplicate showing up. If they are using it as an account in order to access their Page they can do that so easily from their personal profiles. The Admin roles in facebook are now improved with a couple of different access levels from full admin to content creator, so there's no reason why the business owner, agency, content creators and anyone else can't manage a business Page with their personal profile(s) for access.

On your business Page you will be able to build on those Likes and run ads etc. as it was designed to be used. My advice is delete the personal profile (making sure you'll be able to access the Page via another account first). If they have 'friends' customers etc. on that personal profile maybe post a message to forewarn them that you'll be deleting that account soon and to head over and Like your Page to keep updated.

Hope this helps.