Latest posts made by JackieRae
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RE: Did you take the industry survey?
Hi Ash! Thanks for taking the survey! Were you able to enter your email address? That's the only information you'll need. If you win, we'll reach out via email to get your details.
posted in Industry News
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Did you take the industry survey?
Hello! We'd love to provide actionable data about the online marketing industry to our community, but we need your help! If you'd like to contribute, and help us get an in-depth look at online marketing, take the survey! Side note: we did several usability tests on the survey, and we average at 11:15 to complete the survey. Not too shabby!
Jackie
posted in Industry News
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Anyone use On-Page Grades in Moz? Please Give us Feedback!
Jackie from Moz here. We're looking to get some feedback on the letter grades we use for On-Page Grades (in the application and in the Research Tools). We made this super easy survey to collect our Community's thoughts. Tell us what you think!
Thanks for all your help!
posted in Getting Started
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RE: Is anyone going to SMX Advanced in Seattle? Want to meet up with Mozzers?
Hello Benjamin!
I'd love it if we came to New York for SMX in September. We sent a few people last year, and might be sending more this year. It's still too far to tell Bummer you're missing SMX Seattle!
Jackie
posted in Moz Pro
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Is anyone going to SMX Advanced in Seattle? Want to meet up with Mozzers?
Is anyone going to SMX Advanced, and willing to meet-up with some Mozzers? Our product & engineering team want to chat about links! We'd love to meet up before, during, or after the conference. As a token of our gratitude, we'll give you some fun Mozzy swag or a gift card
Sound interesting? Fill out this mini-survey with your availability and preferred contact information: https://www.surveymonkey.com/s/MozatSMX
posted in Moz Pro
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RE: Moz Local Canada
Thanks for the feedback and interest! You're correct, we only services U.S. businesses at this point, and international locations are not in our near-term roadmap. We'll keep you posted of our product plans going forward.
Best,
Jackie
posted in Moz Bar
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RE: Moz Local | Empty page "Categories"
Hello again!
That link appears to be working for us at Moz, although it takes a few second to load. We'll work on speeding that up. If it's still not loading for you, we may need to take a deeper look. Could you email help@moz.com?
Thanks for your help!
Jackie
posted in Moz Bar
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RE: Moz Local | Download Template
Hello!
Thanks for the heads-up. We just deployed a fix for this, and the download for the CSV should be up and running. Woohoo!
Cheers,
Jackie
posted in Moz Bar
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RE: Google Analytics keeps poping up that i need to re-authorize.
Hello!
Thanks for your patience while we're working on this bug. GA authentication issues are affecting a few customers; we understand that this is really frustrating, and our engineers have made it a top priority to fix. As CustomButtonCompany mentioned--please email help@moz.com and our amazing help team will get you back up and running.
Jackie | Product Planner
posted in API
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Best posts made by JackieRae
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RE: Does Anyone Know The Moz Analytics Release Date?
Hello!
There's no official release date for Moz Analytics—we are opening it up to new users gradually over the next 90 days. We've released a beta preview of Moz Analytics to some users (including some MozCon attendees, like Jesse mentioned). We're focusing on getting lots of great feedback, and iterating based on that. As a current PRO subscriber, you've got a priority spot in line, even before the folks on the waiting list.
I hope that helps!
posted in Moz Pro
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Anyone use On-Page Grades in Moz? Please Give us Feedback!
Jackie from Moz here. We're looking to get some feedback on the letter grades we use for On-Page Grades (in the application and in the Research Tools). We made this super easy survey to collect our Community's thoughts. Tell us what you think!
Thanks for all your help!
posted in Getting Started
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Attending MozCon This year?
Hey MozCon attendees!
Are you available to help the Moz Product Team? We're looking to get feedback on Moz Analytics from our users during MozCon! Take this quick 1-minute survey (it asks about your availability and the marketing tactics you use). We'll be eternally grateful... and we'll give you a gift to show our gratitude
Thanks!
posted in Moz Bar
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RE: Why is it that in the exported CSV there are no refrerring pages shown for 404 errors?
Hi there! Sorry to hear you are having issues with the csv export. I would email our help team at help@seomoz.org. Make sure to include a copy of your csv and your account information in the email, and they can take a look at what is happening.
Thanks for writing in Sander van Vossen.
Cheers!
Jackie
posted in Technical SEO
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RE: Limit of 3 competitors per campaign
Hi Rich!
You are correct, each campaign can track 3 competitors. Although, I think this is a great feature request. If you have a moment, visit the PRO feature request forum to like this idea
Cheers,
Jackie
posted in Moz Pro
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RE: Duplicate content - Which is the other duplicate page?
Hello!
In Moz Analytics, users should be able to download the csv to see the urls that have duplicate content. However, there is a bug that makes that column blank. Sorry about this! We realized that it somehow disappeared in those csv reports, and our Engineers are working to fix it. It should be fixed this week, and I'll update this forum when it's out!
Best,
Jackie | Product Planner
posted in Moz Bar
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RE: SEO MOZ report showing duplicate content pages with without ending /
Howdy!
We fixed this. Woo hoo! Our crawlers were recognizing these as duplicates because they were crawling the site ending in "/" and ending without "/" separately. Search engines don't recognize these as duplicates, so we deployed a fix yesterday. You should see this reflected in your campaigns in the next couple of weeks.
Cheers,
Jackie
posted in Technical SEO
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RE: Localize Web App
Hello Gyi,
This is a great idea/discussion! I am going to post it on the PRO Feature Request. That way, your ideas can be properly logged and "liked."
Cheers,
Jackie
posted in Moz Pro
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RE: New moz analytics...will it have reporting?
Hello!
We couldn't agree more--reporting via PDFs is super important and one of the reasons that we're keeping the legacy PRO application active Our Engineers are working on getting PDFs and Custom Reports in Moz Analytics, and will have them ready in the coming weeks. We'll update the Change Log as soon as they're available
Cheers!
Jackie
posted in Moz Bar
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RE: Is there a way to export the dashboard in the new MOZ?
Soon! Exporting the Dashboard as a PDF is on our short-term roadmap, and we will be working on this soon
Thanks for your question, and let us know if you have any other feedback!
Cheers,
Jackie
posted in Product Support
Blog Posts
8/20/2015
There's a compelling indicator of how our industry is evolving in an area that helps us become better marketers: gender equality. What's changed over time and what are we doing to improve gender diversity in the workplace?
1/23/2013
At Moz, we love feedback. One of our biggest contributors to feedback is our Customer Advisory Board (which we lovingly call CAB). These customers help make us awesome, turning our products and strategies from good to great. Learn how we started our CAB and join us in evaluating its success.
Jackie is on the Product Planning and Strategy team at Moz. She conducts user research and testing—everything from usability tests to surveys. She collaborates on Moz's competitive research, data analysis, and market research to understand the holistic picture of each research project. If you get an email from her, she's likely looking to learn about the work that you do and how we can make Moz better for our customers