I'm sorry to hear about the issue you're facing. well you should probably
Check Payment Status:
Verify that your payment was processed successfully on January 3, 2024. Confirm the payment method, transaction status, and any relevant details.
Review Subscription Terms:
Look into the terms of your Moz subscription to understand the billing cycle, renewal dates, and any conditions that might affect your account status.
Contact Moz Support:
Reach out to Moz's customer support as soon as possible. They will have access to your account information and can investigate the reason behind the account blockage. Explain the situation and provide any relevant details, such as payment confirmation.
Verify Account Details:
Ensure that your account details, including billing information, are up to date. Sometimes, issues arise due to expired credit cards or other billing information discrepancies.