Questions created by Kyle_M
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Requiring customer agree to shipping terms at checkout
I work for an ecommerce company that has many of its shipments go by LTL freight. Our customer service team has issues with a few customers per month that aren't equipped to receive freight shipments which leads to returns and other issues. In an effort to better inform our customers, the customer service team is requesting that we add a checkbox to the checkout that requires customers to agree to our shipping and returns policy, including a link to the policy page. I am wondering how concerned people here would be that requiring the customer to check a box agreeing to those terms would lead to more customers abandoning during the checkout process. Or do you think it's not a concern? Thanks for your thoughts.
Conversion Rate Optimization | | Kyle_M0 -
Best way to link from press releases
I'm wondering what people recommend for linking from press releases; specifically, what kind of tracking parameters people add to their links, if any. My first thought is to add UTM tracking parameters for Google Analytics, but I have a few concerns: bloggers that copy our link from the release include the tracking parameters in the links from their site, which would only identify the traffic as coming from the release and not the specific sites UTM parameters in the link may make it look less natural to Google Also, I've considered using shortened URL's without parameters in the release that get 301 redirected to the relevant pages, which I thought might have a few benefits: the links look more natural (no tracking parameters) UTM parameters could be added as part of the redirect after the fact if the release attracted links from spammy sources for some reason I could kill the redirect, which I'm hoping would effectively kill the link My company doesn't rely on press releases for link building, which we understand to have been ineffective for a long time, but we do send them out occasionally and want the most effective links for tracking and SEO. I'd love to hear if anyone has thoughts on these assumptions, or if anyone has different linking strategies that they have found strike the right balance of SEO and tracking considerations. Thanks!
Social Media | | Kyle_M2 -
Layered navigation and hiding nav from user agent
I am trying to deal with the duplicate content issues presented by Magento's layered navigation feature (aka faceted navigation). I installed Amasty's Improved Navigation extension (https://amasty.com/improved-layered-navigation.html) and it offers the option to hide the layered navigation from specific user agents (ie googlebot, bingbot, etc). This seems like cloaking to me and I hesitate to try it, unless hiding faceted navigation from specific user agents is known to be acceptable to Google (white hat practice). Does anyone know if this the case?
Intermediate & Advanced SEO | | Kyle_M0 -
Use 302 redirect when site crashes
My company has switched to a new ecommerce platform that we are not totally familiar with yet. As we've worked with it, we've had a couple situations where both the front and back ends of our site crashed simultaneously (always after installing a third party module). The platform's built-in backup solution hasn't been an option in those situations so we've been coming up with alternatives. We now have a duplicate of the site on our server for such emergencies. The plan is to have pages on the broken site point to the backup site using 302 redirects until the broken site is fixed. Is this correct usage of the 302 redirect? I often see people recommend to never use 302 redirects, but I thought this might be the kind of situation where they'd be appropriate. If so, are there other SEO considerations we should keep in mind? For example, I'm wondering if we should put canonical tags on the temporary site that point to the broken site so the broken site stays in the SE indexes.
Technical SEO | | Kyle_M1 -
My company is changing ecommerce platforms. What are image URL considerations?
My company is switching from osCommerce to Magento. What should I do about my image URL's? Should I try to recreate the filenames and directory paths from the old site on the new one? How bad is it for our SEO if I can't do that?
Technical SEO | | Kyle_M0 -
Use target keyword on several page titles or homepage only?
If I want my homepage to rank for a keyword (ie "red widgets"), does it support or dilute the homepage's rank if I use the keyword on other pages? I can see it working either way: The search engine looks at your site, sees that the target keyword is used throughout the site, and ranks the site higher as a result. Using the keyword on several pages makes it so none of them stand out, and ultimately it's harder to rank highly. Thoughts?
Technical SEO | | Kyle_M0