Hi Jeff, I've taken a look. It seems like your problem is coming from the fact that you seem to be running some sort of plugin that redirects your links. Every link on your site seems to have this structure: http://www.crmsoftwareblog.com/flow/post_click.php?OtherVariablesHere If you insist on using this redirection/tracking (I'm really not sure what it is) then I would argue that you need to exclude that link from the process. Google is not picking up the link as going to your Author profile on Google+ as it is redirected through another link. You pretty much need a naked link straight to your Google+ profile with the rel="author" tag attached in order for it to work. The good news is that your Google+ profile seems to be set up correctly. Come back to me about that URL redirection and we'll see if we can get you sorted. Regards Mark
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