Hi Melissa,
Sorry to hear you're having a bit of difficulty. The good news is with Shopify 2 you don't even need an app to manage your SEO details. Shopify 2 has it all built in. If you would like a little more help with this stuff I would encourage you to get in touch with one of our Support Gurus here » http://support.shopify.com/customer/portal/emails/new
