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Our business has a location in Milwaukee, WI and Chicago, IL but one URL and want to keep the name the same because obviously it is a single company. I am trying to find the best way to: A. Optimize the NAP for consistency
B. Figure out how to merge google local with the G+ for each location separately
C. What to do with the publisher tag Appreciate the help!

A client sent over an article about how Google's Autocomplete eliminates your chance for clicks. Saying that if your competitor is higher than you, the user will bypass the page one organic rank and click on a specific business from the autocomplete which in turn presents an entire page one result for that business. So in a sense they are wondering why they're doing organic SEO if potential customers are just going to bypass the page one organic results. I would love to hear thoughts from like minded people on this as I have to start proving my case with articles, facts, data, and research.

Does anyone have any good resources, books, or methods to begin learning User Experience? I would love to hear anyone's advice or entry into it. Looking to mesh SEO with UX tactics to diversify strategies.

I'm a younger SEO manager and wanted to started establishing my name throughout the industry through well written blogs, expert articles, and any advice that is needed. I know a lot of answers will be to start my own blog and establish that and I'll get noticed, but is there a good way to make the first contact with industry sites to get an article or blog post published to their site? Or is it a pretty tight "gotta know someone" inner circle?