Welcome to the Q&A Forum

One of our account managers messaged me today.  Click here to see the conversation:  http://imgur.com/apZ9Z  Does anyone have any tips for dealing with really ignorant clients?

I see people here recommending BOTW all the time.  I don't get it.  As far as I can tell, the one thing they have going for them is a high Domain Authority.  They don't send any referral traffic to my client's sites.  Their customer care is laughable. I'm up for renewals for several of my clients on BOTW.  I don't want to oversee the decay of my client's back-links, but I also don't want to waste money on crappy directories like this one. I'm really asking for someone to convince me that BOTW is worthwhile.

It would be nice if the directory list (http://www.seomoz.org/directories) had an area to discuss each individual directory.  Some of the directories like Internet Library have great domain authority, but have a large number of thumbs-down from users.  I would like to know why. Personally, I'm very skeptical about directories.  I'd love to prove myself wrong, though.  The SEOmoz directory list in its current form isn't all that helpful.