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Thanks Peter for the response. Keyword tool start to work but Crawl Test is still pending, it has been over 3 days.  I need it to be stopped/cancelled it so I can re-run it. Not being able to crawl and check the changes that were made on the site brings me to a stopping point.

Looking through some of the other Q/A, one of the suggestions was to stop the crawl was to stop it via robots.txt, which didn't worked.  I don't think it is even doing anything but stuck in the "in progress" state.

-Mo

The last crawl test I invoked seems to be in progress for over 24 hours.  The one before that completed in a few hours.  Wish there was a progress indicator or an option to cancel.

The crawl (from Tool > Crawl Test) should not take this long.  Any ideas or suggestions?

Also, the keyword research tool (plus a few others) have been down ever since I signed up.  Is this a normal?