Hi Eli
This problem is a real weakness for Moz and agencies and consultants have been asking for years for Moz to fix this. Is this on the Moz Roadmap yet?
I have set up a client with their own account and they have given me access to it via my "agency" account - so that I can see it in my agency Moz account. Now I need to give my team members access to the Client's Moz account so they can set up some new campaigns. I've asked the Client to add them as users to their account but my team members can't see the Client's account in their "agency" account. They just see an account with their own name asking for them to subscribe. Is there a fix for this?
The fix you proposed above for David Patrick is not a fix for "agencies" - we can't have client's being able to see other client's campaigns. If this is not on the roadmap for Moz - we are going to have to stop using Moz unfortunately as it's okay for sole consultants but not for clients. Client's are looking to be able to see a dashboard now and using Moz we can't give them access to it.
It's such a shame because I'm a big fan of Moz and have in the past been a big advocate but I'm having to look at other software because of this issue. We don't have enough scalability whilst using Moz. Can you please bring this to the attention of the Moz management team.