We would like to see any tips or experience with filtering out spam reviews.
We operate a website where consumers can post their reviews on / experience with certain companies. We do receive a fair share of fake reviews (the "to good be true reviews" about certain companies and also sometimes negative review about their competitors).We filter these as good as we can.
For some companies, we receive a large number of reviews which individually seem to be ok (text-wise but also when checking IP addresses and e-mail addresses), but if you read all these reviews in sequence then there is something off, i.e. they seem to lack the linguistic variance that is normally present in consumer written reviews. We feel someone is trying to manipulate here but this someone is covering his tracks.
Do you have experience in this regard or can you provide us with additional data points to look at?