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@JulieALS HI Julie, WE are a SEO / PPC Agency with over 50 current clients. I have 15 years SEO experience and manage the SEO clients for our agency, so happy to catch up and have chat about your project. If you can post the url we can run a free site audit and show you what needs to be fixed or updated.
@SOM24 I highly suggest you run an audit of your current backlinks and try to identify if you have any toxic or spammy backlinks pointing to your site. If so, you can create a disavow file of the toxic links and submit to Search Console. Off-Page SEO is Important!