Digital media is an ever-growing source of entertainment, news, shopping and social interaction, and consumers are now exposed not just to what company says about a brand, but what the media, friends, relatives, peers, etc., are saying as well. Consumers are more likely to believe them. People want brands they can trust, companies that know , communications that are personalized and relevant, and offers tailored to their needs and preferences.
To do that, a consolidated view of customer preferences and expectations across all channels – Web, social media, mobile, direct mail, point of sale, etc, is needed. All this is possible with Digital Marketing , and that's all i do. 