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spindlemattress
@spindlemattress
Job Title: CEO & Founder
Company: Spindle Mattress
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Spindle Mattress likes to keep it simple. Founder and fourth generation mattress maker, Neal Van Patten, had a vision. Make high quality all natural latex mattresses with no hype, gimmicks or inflated promises. His philosophy: Luxurious comfort at an everyday affordable price.
Mattress buying can be overwhelming. Springs? How many springs? Wrapped coils? Memory foam? Gel foam? Polyurethane foam? Then there are all the hybrids that put these many materials together in various configurations.
How is Spindle different? Spindle’s mattress is a straightforward construction: three 3” layers of natural latex, zipped into an organic cotton cover with an inch of quilted natural wool on top designed to provide a natural fire barrier and comfortable cushioning. Three ingredients: latex, wool, cotton. No chemicals. No tricks or fillers. Just Spindle quality comfort at a reasonable price.
So how does Spindle do this? Online ecommerce. Unlike a brick and mortar retail store, Spindle’s shop is pared way down. There is very little overhead, and because we buy our materials direct from the manufacturer, we cut out the middle man. This saves you, the customer, thousands of dollars for an amazing all natural latex mattress. One you might not even consider buying from the big mattress stores. It ships to you in two or three boxes containing three individual sheets of latex and our cotton and wool cover. You zip the layers into the cover at home, and you just saved yourself $1000 to $3000.
Spindle is more than just a mattress company. We want to provide anyone in search of his or her perfect mattress with as much detailed information as possible. Instead of a canned sales pitch, Spindle aims to answer your questions as thoroughly and transparently as possible. We want you to buy the mattress that is right for you, even if it isn’t ours. How do we do this? As Van Patten says, “Anyone can sell a latex mattress, but with Spindle you get service.”
At Spindle, service goes beyond the quest for numbers. We feel an obligation to inform and educate consumers about what they are buying and what might provide them with the best night’s sleep. After all, it’s really about getting a comfortable, good night’s sleep, right? We have a small team of customer service representatives who love sharing their industry knowledge with you. Our goal is to make sure our customers know just as much about the inside of our mattress as we do. No misinformation or tricks to get you to buy. We want you to be sure you know what you’re getting, with no surprises. Our business and mattress design are created to provide you a lifetime of comfortable, luxurious sleep.
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