I'm not 100% sure what he's seeing, but when I plug his robots.txt into the robots analysis tool, I get this back:
Googlebot blocked by line 5: Disallow: /
Detected as a directory; specific files may have different restrictions
However, when I gave the top "**User-agent: ***" the "Disallow: " it seemed to fix the problem. Like, it didn't understand that the **Disallow: / **was meant only for the 008 user-agent?