Thanks Yossi, this is kind of what I expected I think.  I guess the question should have been "has anyone had Moz crawl issues with their Zendesk support site"?

The main issue with our support site is that Zendesk does not allow access to the robots.txt file so there is no way to add regular expressions like the wildcard search/* to it.

I will re-post the question as above.

Hello!

We have a Zendesk support site at support.zspace.com - our Moz crawl report is saying that there is 85 temporary redirect issues, mostly coming from our support site.

My question is, does the Moz crawler use robots.txt?

We have currently Disallow: /search in our robots.txt, but not /search/*

Most of the temporary redirect URL's in the crawl error report look like this...

https://support.zspace.com/hc/en-us/search/click?data=BAh7CjoHaWRp

So would we need to add "Disallow: /hc/en-us/search/*" to get Moz crawler to ignore these?