Development site accidentally got indexed and now appears in SERPs. How to fix?
-
I work at a design firm, and we just redesigned a website for a client. When it came time for the coding, we initially built a development site to work out all the kinks before going live. Then we relaunched the actual site about a week ago.
Here's the problem: Somehow, the developer who coded the site for us (a freelancer) allowed the development site to be indexed by Google.
Now, when you enter the client's name into Google, the development site appears higher in the results pages than the real site! In fact, the real site isn't even in the top 50 search results. The client is understandably angry about this for multiple reasons.
We quickly added a robots.txt file to the development site and a 301 redirect to the real site. However, that did seemed to have no effect on the problem.
Any ideas on how to fix this mess? Thank you in advance!
-
For the future, I'd suggest using something like Code Monitor (https://polepositionweb.com/roi/codemonitor/index.php) to monitor for any changes to your live or staging robots.txt. I've been in situations where too many people had access to the site that didn't know what they were doing, and getting an alert within 24 hours that someone changed something in robots.txt really saved us.
-
This exact same thing happened to me. I wasn't aware of the remove URL tool that others have suggested, so if it helps I'll tell you what I did. I simply added a rel=canonical tag from the development site to the new one. Then, once the new one had regained its SERP I deleted the development site. That way, I was sure that the client's site would have good positions.
-
Both nailed it spot on. Thats the way to go.
-
Use Google Webmaster tools. Under Site Configuration > Crawler Access, there is a "Remove URL" tab that will allow you to request URLs be removed from Google's index.
-
Hi Matt
Through Google Webmaster Tools, you can request that the whole website (the development site) be removed from Google's index. Could speed up the removal process by doing so.
Regards
Simon
Got a burning SEO question?
Subscribe to Moz Pro to gain full access to Q&A, answer questions, and ask your own.
Browse Questions
Explore more categories
-
Moz Tools
Chat with the community about the Moz tools.
-
SEO Tactics
Discuss the SEO process with fellow marketers
-
Community
Discuss industry events, jobs, and news!
-
Digital Marketing
Chat about tactics outside of SEO
-
Research & Trends
Dive into research and trends in the search industry.
-
Support
Connect on product support and feature requests.
Related Questions
-
Do you Index your Image Repository?
On our backend system, when an image is uploaded it is saved to a repository. For example: If you upload a picture of a shark it will go to - oursite.com/uploads as shark.png When you use a picture of this shark on a blog post it will show the source as oursite.com/uploads/shark.png This repository (/uploads) is currently being indexed. Is it a good idea to index our repository? Will Google not be able to see the images if it can't crawl the repository link (we're in the process of adding alt text to all of our images ). Thanks
Technical SEO | | SteveDBSEO0 -
Fix redirect loop
Hi,
Technical SEO | | bshanahan
I've been trying set up a 301 redirect from http://domestiquecap.com to www.domestiquecap.com but one was already set up by my client the other way around (from www to http://) so it's creating a redirect loop. However, we don't know where that original redirect was set up. The htaccess file doesn't appear to have the redirect and neither does the control panel of our hosting company. We need to turn off that original redirect so that I can instead redirect to the www subdomain. Where else could this 301 redirect have been set up? Is there a tool to diagnose where the 301 redirect was created so that I can turn it off? I am thinking maybe it was created via the domain registrar (GoDaddy) since the client has the login there and hasnt shared it with me.0 -
Why my site is not indexing in google
In google webmaster i have updated my sitemap in Mar 6th..There is around 22000 links..But google fetched only 5300 links for long time...
Technical SEO | | Rajesh.Chandran
I waited for 1 month till no improvement in google index..So apr6th we have uploaded new sitemap (1200 links totally)..,But only 4 links indexed in google ..
why google not indexing my urls? Is this affect our ranking in SERP? How many links are advisable to submit in sitemap for a website?0 -
Index page
To the SEO experts, this may well seem a silly question, so I apologies in advance as I try not to ask questions that I probably know the answer for already, but clarity is my goal I have numerous sites ,as standard practice, through the .htaccess I will always set up non www to www, and redirect the index page to www.mysite.com. All straight forward, have never questioned this practice, always been advised its the ebst practice to avoid duplicate content. Now, today, I was looking at a CMS service for a customer for their website, the website is already built and its a static website, so the CMS integration was going to mean a full rewrite of the website. Speaking to a friend on another forum, he told me about a service called simple CMS, had a look, looks perfect for the customer ... Went to set it up on the clients site and here is the problem. For the CMS software to work, it MUST access the index page, because my index page is redirected to www.mysite.com , it wont work as it cant find the index page (obviously) I questioned this with the software company, they inform me that it must access the index page, I have explained that it wont be able to and why (cause I have my index page redirected to avoid duplicate content) To my astonishment, the person there told me that duplicate content is a huge no no with Google (that's not the astonishing part) but its not relevant to the index and non index page of a website. This goes against everything I thought I knew ... The person also reassured me that they have worked within the SEO area for 10 years. As I am a subscriber to SEO MOZ and no one here has anything to gain but offering advice, is this true ? Will it not be an issue for duplicate content to show both a index page and non index page ?, will search engines not view this as duplicate content ? Or is this SEO expert talking bull, which I suspect, but cannot be sure. Any advice would be greatly appreciated, it would make my life a lot easier for the customer to use this CMS software, but I would do it at the risk of tarnishing the work they and I have done on their ranking status Many thanks in advance John
Technical SEO | | Johnny4B0 -
Remove Site from Google
How can I get my website out of google? I want all pages completely gone. Thanks!
Technical SEO | | tylerfraser0 -
If googlebot fetch doesnt find our site will it be indexed?
We have a problem with one of our sites (wordpress) not getting fetched by googlebot. Some folders on the url get found others not. So we have isolated it as a wordpress issue. Will this affect our page in google serps anytime soon? Does any whizz kid out there know how to begin fixing this as we have spent two days solid on this. url is www.holden-jones.co.uk Thanks in advance guys Rob
Technical SEO | | wonderwall0 -
Partial Site Move -- Tell Google Entire Site Moved?
OK this one's a little confusing, please try to follow along. We recently went through a rebranding where we brought a new domain online for one of our brands (we'll call this domain 'B' -- it's also not the site linked to in my profile, not to confuse things). This brand accounted for 90% of the pages and 90% of the e-comm on the existing domain (we'll call the existing domain 'A') . 'A' was also redesigned and it's URL structure has changed. We have 301s in place on A that redirect to B for those 90% of pages and we also have internal 301s on A for the remaining 10% of pages whose URL has changed as a result of the A redesign What I'm wondering is if I should tell Google through webmaster tools that 'A' is now 'B' through the 'Change of Address' form. If I do this, will the existing products that remain on A suffer? I suppose I could just 301 the 10% of URLs on B back to A but I'm wondering if Google would see that as a loop since I just got done telling it that A is now B. I realize there probably isn't a perfect answer here but I'm looking for the "least worst" solution. I also realize that it's not optimal that we moved 90% of the pages from A to B, but it's the situation we're in.
Technical SEO | | badgerdigital0 -
Site Structure question
when deciding the Site structure for a e-commerce site Is it better to keep everything mysite.com/widget.html or use categories like mysite.com/Gifts/widget.html
Technical SEO | | DavidKonigsberg0
